ESB fault Netopia router

Grab All Association · 08-06-2015 5:06pm #1

Yesterday there was a fault in my area and the lights were dim in the house/TV kept powering on etc. My Netopia router was flashing (4 lights then kept restarting). When the power came back on the router would not connect to the exchange. There was no DSL light. Rang Vodafone and they said the line does have a fault but I should at least have internet access and it was most likely the router at fault. I reset it twice and still getting no DSL light.

I got a loan of a Zyxel router and it worked perfectly.

I contacted ESB networks about this and they said the fault yesterday wouldn't have damaged it but the router was working perfectly up until this happened.

Had to give out over €60 for a new Netgear router (and I've gone from 2.2mbps to 1.3mbps :@)

Any idea what would have caused this?

kaizersoze · 08-06-2015 5:11pm

The Netopia modems are ancient. Not many left around.
It was probably hanging on by a thread until the returning power killed it.

Grab All Association · 08-06-2015 5:27pm

kaizersoze wrote: »

The Netopia modems are ancient. Not many left around.
It was probably hanging on by a thread until the returning power killed it.

Probably

That Netgear N300 is a POS even the Zyxel router was giving me 1.8mbps. All their tech support said was return it and get a refund.

ED E · 08-06-2015 6:24pm

The old 2247s were manufactured ~10 years ago. Its not unlikely that a "brown out" like that could push a failing cap over the edge.

The chip in the 2247s was way more aggresive at syncing than modern units(Zyxel and Huawei for example) on long loops. I've seen a Zyxel pull 1.1 when the Netopia(motorola) was dandy at 2.0Mb. If you are 4KM+ from the exchange I'd look to try and find a modern equivalent, the kitz lads should be able to point you right there.

Grab All Association · 08-06-2015 8:33pm

Turns out it was the adapter that was damaged yesterday and there wasn't enough power to the router hence it kept restarting. I found another Netopia adapter in the shed. Back to 2.5mbps delighted. They are an amazing little router. I suppose I'll keep the Netgear for a spare.

I have an Efibre Zyxel router here if anyone in the Thurles area needs it.

Grab All Association · 10-11-2015 11:32am

So a brand new Motorola Netopia 2247-62 router just arrived from the states today. €7.99 (plus €17 to Pitney Bowes for shipping)

12v DC from my old one. Gone from 2.2mbps on the 5 year old Eircom branded router to just slightly under 2.6mbps on the new Motorola branded router. Few minor differences to the Eircom branded router. Noticed there's no firewall and instead of saying DSL available and Connected it says Up and Up.

Warranty start date 10/11/2015 though I doubt it will be replaced/repaired. Sale of Motorola mobility to Google a few years ago http://www.arrisi.com/ this crowd took over.

ED E · 10-11-2015 1:36pm

Nice, how low is it letting your SNR go?

MANSFIELD · 13-11-2015 11:30am

Grab All Association wrote: »

So a brand new Motorola Netopia 2247-62 router just arrived from the states today. €7.99 (plus €17 to Pitney Bowes for shipping)

Was it easy to set up the internet connection on it ?

Strange there is no firewall on it , is it still working good for you ?

Grab All Association · 13-11-2015 12:20pm

MANSFIELD wrote: »

Was it easy to set up the internet connection on it ?

Strange there is no firewall on it , is it still working good for you ?

Works the exact same as my old eircom branded one (slightly faster) just feels new and not as many miles on the clock.

Correction there was a firewall. I forgot I was in the Expert mode menu. Firewall settings are only shown in the basic mode menu.

nagel · 13-11-2015 12:35pm

Of course the ESB will say that, but they're wrong, low voltage can damage most electrical devices, especially motors. had low voltage in our area recently , measured it at 50v , lights dim etc, 3 sky boxes in our street blown as result , same answer from ESB , best to power off all sockets and leave one light on for an indication of the power returning

MANSFIELD · 14-11-2015 9:05pm

Grab All Association wrote: »

Works the exact same as my old eircom branded one (slightly faster) just feels new and not as many miles on the clock.

Correction there was a firewall. I forgot I was in the Expert mode menu. Firewall settings are only shown in the basic mode menu.

Hi I just ordered one from USA , how long does it take to Ireland ?

Grab All Association · 14-11-2015 9:15pm

MANSFIELD wrote: »

Hi I just ordered one from USA , how long does it take to Ireland ?

12 days. An Post kept the item in their depot for 3 days for some strange reason.

MANSFIELD · 14-11-2015 9:18pm

lol , looking forward to getting it. Thanks

Grab All Association · 20-11-2015 2:11am

Got a PM asking where to buy.

http://www.ebay.ie/itm/262105410134

Grab All Association · 25-11-2015 12:30pm

Received someone elses order by mistake. 2 Routers.

Pitney Bowes sent them to me.

Had a really (what's the word) Livechat with eBay who kept insisting I claim via PayPal despite the fact it has nothing to do with me or my completed order.

MANSFIELD · 25-11-2015 1:00pm

Grab All Association wrote: »

Received someone elses order by mistake. 2 Routers.

Pitney Bowes sent them to me.

Had a really (what's the word) Livechat with eBay who kept insisting I claim via PayPal despite the fact it has nothing to do with me or my completed order.

I recon they are mine I ordered 2 . One for me and another for a friend . I pm'd you details.

Grab All Association · 25-11-2015 8:31pm

Posted to

An Post Customer Service
Freepost
Ground Floor
GPO
O'Connell Street
Dublin

Affixed a note to the package with your name as the intended recipient and telephone number so when the lady I talked to gets it she'll call you.

I also got a postal certificate so you'll have proof the routers were sent to the GPO. See attachment below.

You could probably chance your arm right now by calling An Post sorting office in Clongour Thurles on (0504) 21258 and get them to amend the address to your own. I don't think the post there is brought to Portlaoise until 2/3am

MANSFIELD · 25-11-2015 9:01pm

Hi thanks very much I rang that phone number ,but they are closed.

Hopefully get it on Friday .

You have gone out of your way to help me - much appreciated .

ED E · 25-11-2015 9:03pm

Boardsies being top class gents as usual, nice one Grab All.

original?v=mpbl-1&px=-1

MANSFIELD · 25-11-2015 9:13pm

ED E wrote: »

Boardsies being top class gents as usual, nice one Grab All.

They sure are.

ESB fault Netopia router

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