Eircom ZyXEL F1000 - router config & speeds

nuttlys · 07-06-2013 6:38pm #1

Just got the new Eircom F1000 router at home today as part of eFibre rollout and to my surprise nothing was left about the router or how to config.

Anyway, previous comments are right, there appears to be no manual from Eircom (yet). It seems to me that the ZyXEL F1000 is a custom job on the P-2812HNU-Fx Series http://www.zyxel.com/products_services/p_2812hnu_fx_series.shtml?t=p and the user guide for that router is ROUGHLY the same (Word of warning, after a quick look there are a number of additional tabs available on the F1000 config, many of them are advanced VDSL settings so don't go messing with anything unless you know what you are doing).

Couple of notes:

My router ip was 192.168.1.254
Username: admin
Password: same as Wireless Key on back of router

It automatically prompted me to change the password which was handy.

The router is saying it has a 70 Mbps down, 20 Mbps up DSL connection but so far my best result has been 47.4 Mbps down, and 17.38 Mbps

Would be interested to see others actual speeds with eFibre are.

ifah · 07-06-2013 10:32pm

What a step up - this was me previously :

Hurrah.

One thing to note - Admin config doesn't work in Chrome - use IE.

Manc Red · 07-06-2013 10:47pm

nuttlys wrote: »

Just got the new Eircom F1000 router at home today as part of eFibre rollout and to my surprise nothing was left about the router or how to config.

Anyway, previous comments are right, there appears to be no manual from Eircom (yet). It seems to me that the ZyXEL F1000 is a custom job on the P-2812HNU-Fx Series http://www.zyxel.com/products_services/p_2812hnu_fx_series.shtml?t=p and the user guide for that router is ROUGHLY the same (Word of warning, after a quick look there are a number of additional tabs available on the F1000 config, many of them are advanced VDSL settings so don't go messing with anything unless you know what you are doing).

Couple of notes:

My router ip was 192.168.1.254
Username: admin
Password: same as Wireless Key on back of router

It automatically prompted me to change the password which was handy.

The router is saying it has a 70 Mbps down, 20 Mbps up DSL connection but so far my best result has been 47.4 Mbps down, and 17.38 Mbps

Would be interested to see others actual speeds with eFibre are.

How far away from the cabinet are you?

nuttlys · 08-06-2013 10:46am

ifah wrote: »

One thing to note - Admin config doesn't work in Chrome - use IE.

Working fine for me in Chrome.

Manc Red wrote: »

How far away from the cabinet are you?

about 130m

PatDee · 11-06-2013 5:08pm

Thanks Nuttlys for the link, it's fairly close. How on earth did you sus that one?

mcbert · 12-06-2013 10:48am

Hi,

so have Eircom hobbled features on this thing like UPC seem to like doing?

e.g. does it supports port forwarding reliably?

And I suppose it's too much to hope for, but does it support bridge mode?

Is there anything else obvious that has been disabled?

Thanks.

damojag · 14-06-2013 9:03pm

Port forwarding is a nightmare. This error comes up every time:

The defined rule is in use by another port forwarding, applications or UPNP rule. You must remove the rule before the new rule can be applied.

PatDee · 16-06-2013 4:32pm

Hi damojag, I've figured it out, here is the fix: when you get to the WAN Interface field it can be one of tree settings, ETHWAN, VDSL or pppo3G. Most likely settings will be either ETHWAN or VDSL depending on your package. See which one doesn't give the error message, Then just populate the rest of the fields with the desired ports. WAN IP field is optional & can be left blank. Best of Luck.

enjoying port forward for security cams....

Israeli Superiority · 16-06-2013 9:53pm

PatDee wrote: »

Hi damojag, I've figured it out, here is the fix: when you get to the WAN Interface field it can be one of tree settings, ETHWAN, VDSL or pppo3G. Most likely settings will be either ETHWAN or VDSL depending on your package. See which one doesn't give the error message, Then just populate the rest of the fields with the desired ports. WAN IP field is optional & can be left blank. Best of Luck.

enjoying port forward for security cams....

Would that work for uTorrent?

damojag · 17-06-2013 11:02am

Yeah, I gave that a go shortly after posting. Threw on both ETHWAN and pppp03g settings for port forwarding - perhaps I should just stick with one or there may be conflicts?

Tried a test with uTorrent and got between 500kb and 1mb - with a 48 meg speed I should be getting close to 8meg download but alas.

PatDee · 17-06-2013 11:07am

Israeli Superiority wrote: »

Would that work for uTorrent?

Yes I don't see why not, but I wouldn't use ppppo3g as I think that's for use with a 3G (wireless) dongle.

Langer · 17-06-2013 12:52pm

Has anyone used this modem in a real-world Business setup yet?.
eFibre is available to us now but am reluctant to jump yet. We have DVR cams, email servers etc that need port forwarding .

ED E · 17-06-2013 1:25pm

Langer wrote: »

Has anyone used this modem in a real-world Business setup yet?.
eFibre is available to us now but am reluctant to jump yet. We have DVR cams, email servers etc that need port forwarding .

Enterprise customers on fibre could request the thompson if they wanted and probably get it but most would probably chose their own third party VDSL modems.

Langer · 17-06-2013 1:27pm

are there many commercially available though? have always used netgear.

advertsfox · 17-06-2013 1:29pm

Cabinet distance is irrelevant since you are syncing at 70MB down / 20MB up on the router interface.

OP, are you doing this test over wireless or ethernet? For a real time test, connect 1 ethernet cable only and disconnect any other devices and try again. Also try out http://speedtest.eircom.net

Langer · 17-06-2013 1:40pm

Can anyone suggest/has experience of a Netgear vdsl equivalent.
have heard that these modems are requirement for the service to work correctly.

PatDee · 17-06-2013 6:00pm

@Langer, Yeah I'm running DvR & Security cams using port forwarding & it works well with the new eircom F1000 vDSL Router.

zachdiebold · 17-06-2013 6:39pm

advertsfox wrote: »

Cabinet distance is irrelevant since you are syncing at 70MB down / 20MB up on the router interface.

OP, are you doing this test over wireless or ethernet? For a real time test, connect 1 ethernet cable only and disconnect any other devices and try again. Also try out http://speedtest.eircom.net

Hi, can you please explain why cabinet distance is irrelevant?
Assuming that OP is setup through Eircom's FTTC scheme, this would mean that the connection from cabinet to home is copper only, and that the connection speed would be adversely affected by a large distance.

PatDee · 17-06-2013 6:50pm

@zachdiebold, why cabinet distance is Very Relevant, my understanding is eircom will deliver Fiber to the Neighbourhood (FTTN). It can only operate over the copper line for a short distance, about (4,000 feet) 1,200 m. So if the eircom cabinet is beyond this distance they can't offer vDSL, under this distance & the new vDSL beats the old DSL.
By placing a vDSL transceiver in your home and a vDSL gateway in the junction box, the distance limitation is neatly overcome.

Hope this helps.

godskitchen · 17-06-2013 7:17pm

PatDee wrote: »

@zachdiebold, why cabinet distance is Very Relevant, my understanding is eircom will deliver Fiber to the Neighbourhood (FTTN). It can only operate over the copper line for a short distance, about (4,000 feet) 1,200 m. So if the eircom cabinet is beyond this distance they can't offer vDSL, under this distance & the new vDSL beats the old DSL.
By placing a vDSL transceiver in your home and a vDSL gateway in the junction box, the distance limitation is neatly overcome.

Hope this helps.

If the router is saying its connecting at 70 down and 20 up then the distance to the cab is not important.

I would imagine the ops problem is internal, either a 100mb Ethernet switch or port somewhere

godskitchen · 17-06-2013 7:20pm

Langer wrote: »

Has anyone used this modem in a real-world Business setup yet?.
eFibre is available to us now but am reluctant to jump yet. We have DVR cams, email servers etc that need port forwarding .

I have set up 3 business sites, all with their own unique port forwarding requirements. All working well apart from one problem...

Two of the sites routers completely reset themselves this morning, wiping everything

Both in the same town but connected to different cabs. I have made eircom aware of the problem.

allen175 · 17-06-2013 8:16pm

godskitchen wrote: »

I have set up 3 business sites, all with their own unique port forwarding requirements. All working well apart from one problem...

Two of the sites routers completely reset themselves this morning, wiping everything

Both in the same town but connected to different cabs. I have made eircom aware of the problem.

Did you do a backup of the config file? if not i would strongly advised you to do so incase it happens again.

godskitchen · 17-06-2013 9:16pm

allen175 wrote: »

Did you do a backup of the config file? if not i would strongly advised you to do so incase it happens again.

Nope, but good thinking and something I hadnt thought of doing.......

As it turned out it was simple enough to fix, just changing the default IP and turning off DHCP, chrome remembered the data for the port forwarding.

PatDee · 17-06-2013 11:15pm

godskitchen wrote: »

I have set up 3 business sites, all with their own unique port forwarding requirements. All working well apart from one problem...

Two of the sites routers completely reset themselves this morning, wiping everything

Both in the same town but connected to different cabs. I have made eircom aware of the problem.

Ouch.......from my experience routers don't just reset themselves, usually someone hits & holds the reset pin hole, or a command is sent down the line....nice to see your keeping a cool head about it all, curious, what did eircom say when you told them?

godskitchen · 17-06-2013 11:45pm

PatDee wrote: »

Ouch.......from my experience routers don't just reset themselves, usually someone hits & holds the reset pin hole, or a command is sent down the line....nice to see your keeping a cool head about it all, curious, what did eircom say when you told them?

I can only imagine it was reset over the line, I will look at the logs when get time.

eircom said they had not had any other reports but he said he would look into it just incase.

mich@el · 19-06-2013 11:10pm

Hi can I use the Eircom ZyXEL F1000 with a USB hard drive. I connected a USB Hard drive, enabled it in the software but I cannot access it. The media access works but not the file access. The manual information referenced in this post does not work on my system.

Any suggestions ?

Langer · 01-07-2013 3:39pm

this modem is no not easy to integrate into an office environment! anyone know if it supports Loopback? need to access public static IP internally and externally

Mits · 03-07-2013 11:39am

I put the F1000 into bridge mode and linked it to sbs2003. Ran the sbs wizard and set it to PPPoE. It seemed to work for about two weeks. But now we are loosing connectivity intermittently.

Is there a better way of doing this?

martin_g · 03-07-2013 4:31pm

Guys I seen comments here stating distance doesn't matter but I have been told it does I was told I will probably only get 20-25mb download and 8mb up and that's on the 50mb package with efibre, getting installed tomorrow so wont know till then

swoofer · 03-07-2013 10:10pm

where have you seen comments that distance does not matter? vdsl goes to 1000M and at that range max is 18down. eircom have a table that shows speeds at various distances. i am at 800metres and get 40 down, 8.5up.

mrqpr · 05-07-2013 8:59am

mich@el wrote: »

Hi can I use the Eircom ZyXEL F1000 with a USB hard drive. I connected a USB Hard drive, enabled it in the software but I cannot access it. The media access works but not the file access. The manual information referenced in this post does not work on my system.

Any suggestions ?

I posted on a previous thread, to no avail, about trying to get the file sharing/media access option working. If I'm reading your post correctly, it seems that you have at least been able to see the drive/share appear on the file sharing tab? When you say that the media access works, does that refer to using the device as a DIY NAS for media streaming using DLNA? That was my intended purpose for the router. When I enable the file sharing option I cannot see anything that indicates that the software on the router can talk to any of the hard drives/memory keys I have tested out. I'm not sure if you had seen the manual that Eircom have created for the device, but I didn't have any joy with using it as there was very little troubleshooting information on it.

Did you check to see that you were using the correct file system on the attached hard drive? I think they mentioned FAT and FAT32, if memory serves..

Cheers!

Spudman_20000 · 28-07-2013 12:27pm

PatDee wrote: »

Hi damojag, I've figured it out, here is the fix: when you get to the WAN Interface field it can be one of tree settings, ETHWAN, VDSL or pppo3G. Most likely settings will be either ETHWAN or VDSL depending on your package. See which one doesn't give the error message, Then just populate the rest of the fields with the desired ports. WAN IP field is optional & can be left blank. Best of Luck.

enjoying port forward for security cams....

Trying to set up port forwarding for my Xbox 360. Does anyone know what IP address should be entered for the Server IP Address?

manster · 28-07-2013 12:29pm

mrqpr wrote: »

I posted on a previous thread, to no avail, about trying to get the file sharing/media access option working. If I'm reading your post correctly, it seems that you have at least been able to see the drive/share appear on the file sharing tab? When you say that the media access works, does that refer to using the device as a DIY NAS for media streaming using DLNA? That was my intended purpose for the router. When I enable the file sharing option I cannot see anything that indicates that the software on the router can talk to any of the hard drives/memory keys I have tested out. I'm not sure if you had seen the manual that Eircom have created for the device, but I didn't have any joy with using it as there was very little troubleshooting information on it.

Did you check to see that you were using the correct file system on the attached hard drive? I think they mentioned FAT and FAT32, if memory serves..

Cheers!

Having the same issue. My media player is connected via USB to the F1000 and is showing up on my network but with an IP address of 192.168.1.254. If anyone has this working then please share.

I found it \\192.168.1.254\usbkey\usb1_1 - for some reason the address is different to what is set up by default when you enable the file sharing settings

mrqpr · 01-08-2013 2:36pm

manster wrote: »

Having the same issue. My media player is connected via USB to the F1000 and is showing up on my network but with an IP address of 192.168.1.254. If anyone has this working then please share.

I found it \\192.168.1.254\usbkey\usb1_1 - for some reason the address is different to what is set up by default when you enable the file sharing settings

Hi Manster,
Just seeing your reply now. Just wondering if you could help clarify the steps please?

When you log into the router admin tool and click to enable file sharing does your hard drive show up as share within the admin tool? I couldn't get any of the drives I tried to work, no errors are reported but nothing happens. Are you using usb 3.0 drive perhaps? I used the correct file system on my drive but that didn't get it working either. Good work there in getting it working..

Cheers!

MyPeopleDrankTheSoup · 01-08-2013 7:39pm

anyone else getting static IPs? i keep trying to renew in the zyxel interface but DHCP keeps giving me the same IP. which i don't want.

jmcc · 01-08-2013 7:41pm

georgiecasey wrote: »

anyone else getting static IPs? i keep trying to renew in the zyxel interface but DHCP keeps giving me the same IP. which i don't want.

Is there a lease time option on the router?

Regards...jmcc

PeadarB · 01-08-2013 9:33pm

jmcc wrote: »

Is there a lease time option on the router?

Regards...jmcc

All the info for the F1000 (aka ZyXEL VGM8324-10A) is available here -
http://www.zyxel.com/uk/en/products_services/vmg8324_b10a.shtml?t=p&tabOrder=1

Manual is here - ftp://ftp2.zyxel.com/VMG8324-B10A/user_guide/VMG8324-B10A_.pdf

MyPeopleDrankTheSoup · 01-08-2013 11:29pm

jmcc wrote: »

Is there a lease time option on the router?

Regards...jmcc

yeah, i set it to 1 minute. but i'm pretty sure that's for the IPs the router hands out my devices. i think i'm stuck with whatever IP the eircom DHCP servers send back. anyway, no harm, not really that important. just like to login to certain accounts from different IPs. I just used a VPN instead.

jmcc · 02-08-2013 6:43am

georgiecasey wrote: »

yeah, i set it to 1 minute. but i'm pretty sure that's for the IPs the router hands out my devices. i think i'm stuck with whatever IP the eircom DHCP servers send back. anyway, no harm, not really that important. just like to login to certain accounts from different IPs. I just used a VPN instead.

Ah.

I thought that you meant an IP from the router's DHCP pool. Most of the ISPs set their own lease time from what i've seen and it can vary. UPC has a three day lease around here. The alternative is to get a set of static IPs from Eircom and do it that way. The router DHCP lease time might only affect the local/private pool of IPs on your side of the link so it might have been an unnecessary change.

Regards...jmcc

RangeR · 08-08-2013 10:04am

Anyone have any stability issues with their F1000?

We have ours installed a little over a month. In that time, we have had to reboot it three times as connectivity drops. It's definitely the box and not the connection. It seems like the box has crashed, or at least some of it's services.

While internet connectivity goes down, DHCP fails to work too. A quick reboot gets us right back up. This is obviously not a good condition when you have the likes of VPN etc running over the line.

RangeR · 08-08-2013 11:20am

RangeR wrote: »

Anyone have any stability issues with their F1000?

Just off the phone from business support. It, as well as others, are known issues.

One of the other known issues is the box gets into a "state" that for "safety reasons" it turns off and on again [reboot ish].

I also asked about the bridge boot loop bug. It is being actively worked on but no ETA.

Looks like there are some serious issues that should have been ironed out before launch. Bridge Boot Loop is unforgivable in a business enviorn.

ED E · 08-08-2013 9:45pm

RangeR wrote: »

Just off the phone from business support. It, as well as others, are known issues.

One of the other known issues is the box gets into a "state" that for "safety reasons" it turns off and on again [reboot ish].

I also asked about the bridge boot loop bug. It is being actively worked on but no ETA.

Looks like there are some serious issues that should have been ironed out before launch. Bridge Boot Loop is unforgivable in a business enviorn.

They tested with the Thompson but launched with the Zyxel so it was never properly tested, thus all the bugs cropping up now.

hoodwinked · 13-08-2013 10:45am

RangeR wrote: »

Anyone have any stability issues with their F1000?

We have ours installed a little over a month. In that time, we have had to reboot it three times as connectivity drops. It's definitely the box and not the connection. It seems like the box has crashed, or at least some of it's services.

While internet connectivity goes down, DHCP fails to work too. A quick reboot gets us right back up. This is obviously not a good condition when you have the likes of VPN etc running over the line.

this happens to us every 3 weeks or so, i have to turn it off and back on again, and it works perfectly,

is there any alternative on the market we can buy to replace it?

RangeR · 13-08-2013 11:02am

hoodwinked wrote: »

this happens to us every 3 weeks or so, i have to turn it off and back on again, and it works perfectly,

is there any alternative on the market we can buy to replace it?

They are working on a fix.

ElNino · 13-08-2013 11:22am

RangeR wrote: »

Anyone have any stability issues with their F1000?

We have ours installed a little over a month. In that time, we have had to reboot it three times as connectivity drops. It's definitely the box and not the connection. It seems like the box has crashed, or at least some of it's services.

While internet connectivity goes down, DHCP fails to work too. A quick reboot gets us right back up. This is obviously not a good condition when you have the likes of VPN etc running over the line.

That is happening to me as well maybe once or twice a week. Very annoying. When it happens the network goes down as well so you can't login to the router therefore you have to power cycle it to get it back up.

Langer · 13-08-2013 3:54pm

no NAT Loopback support either. very annoying. Does anyone know if bridging the unit would solve this ? had a Netgear DGN3300 , worked perfectly for it.

RangeR · 13-08-2013 3:55pm

You can't bridge it yet. Doing so will cause a boot loop.

Langer · 13-08-2013 3:59pm

nuts. Eircom really didnt think this one through at all. is there a firmware update anywhere for this piece of ****** 'Gateway'

RangeR · 13-08-2013 4:04pm

Have you read this thread?
Or one post before your first?

They are working on fixing the issues. There is no fix yet other than using a different, unsupported, router. If you use an unsupported router, there is no guarantee it will work as expected until eircom bed in their vectoring.

Langer · 13-08-2013 4:10pm

blah.

redron74 · 20-08-2013 10:45pm

manster wrote: »

Having the same issue. My media player is connected via USB to the F1000 and is showing up on my network but with an IP address of 192.168.1.254. If anyone has this working then please share.

I found it \\192.168.1.254\usbkey\usb1_1 - for some reason the address is different to what is set up by default when you enable the file sharing settings

I don't see the drive, either as a media drive of network drive, in Networks, but I can map a network drive in Computer using the network address you give above. Thanks. I'm using Windows Vista Business 32-bit, btw.
(When I connected it for the first time (this morning) it showed up as a media drive in Networks, but tonight it doesn't show up there.)

Eircom ZyXEL F1000 - router config & speeds

Comments