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Carzone.ie

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  • 12-04-2007 11:53am
    #1
    drdre
    Closed Accounts Posts: 8,245 ✭✭✭


    Problems, problems, problems

    Im really getting annoyed with carzone and just sent them an email.Bloody none of their pictures are working.I have an advert up and i had to load my pictures up over 5times because their system keeps deleting them.I have check nearly 20 pages and none of the pictures work

    Does anyone know whats going on.Its really Pi$$ing me off now


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    #2
    prospect
    Registered Users Posts: 4,791 ✭✭✭prospect


    Noticed the pictures problem aswell.

    Also, any site that has 'powered by carzone' are having the same problems.


    eeerrrgh


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    #3
    fletch
    Registered Users Posts: 7,380 ✭✭✭fletch


    Yes I've two ads up at the moment and i'm tempted to ask for some kind of compensation....very annoying :mad:
    prospect wrote:
    Also, any site that has 'powered by carzone' are having the same problems.
    Do you mean webzone.ie? I noticed http://www.sportandclassic.ie/ is down too.


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    #4
    smash
    Closed Accounts Posts: 34,809 ✭✭✭✭smash


    fletch wrote:
    Yes I've two ads up at the moment and i'm tempted to ask for some kind of compensation....very annoying :mad:
    Do you mean webzone.ie? I noticed http://www.sportandclassic.ie/ is down too.
    for what? you don't pay per day do you...... has anyone called them?


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    #5
    mickjohnlong
    Registered Users Posts: 394 ✭✭mickjohnlong


    yea same here i have also noticed that it is taking longer for the page to come up when i log on and some times doesnt come up at all


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    #6
    fletch
    Registered Users Posts: 7,380 ✭✭✭fletch


    steve06 wrote:
    for what? you don't pay per day do you...... has anyone called them?
    I'm paying for a service which I am not receiving.


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    #7
    drdre
    Closed Accounts Posts: 8,245 ✭✭✭drdre


    fletch wrote:
    Yes I've two ads up at the moment and i'm tempted to ask for some kind of compensation....very annoying :mad:
    Do you mean webzone.ie? I noticed http://www.sportandclassic.ie/ is down too.

    Yes you should, i only have a 2k car up for sale but as you said sports and classic must me annoyed and other companies powered by them.:mad:


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    #8
    smash
    Closed Accounts Posts: 34,809 ✭✭✭✭smash


    fletch wrote:
    I'm paying for a service which I am not receiving.
    Is your ad still live?


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    #9
    drdre
    Closed Accounts Posts: 8,245 ✭✭✭drdre


    steve06 wrote:
    Is your ad still live?

    Yes they are live but theres no pictures.


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    #10
    fletch
    Registered Users Posts: 7,380 ✭✭✭fletch


    steve06 wrote:
    Is your ad still live?
    It is :) But part of the service is the ability to post pictures of your car. It greatly increases your chances of a viewing/sale, hence why people pay the €30 over buyandsell.


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    #11
    ZiabR
    Registered Users Posts: 5,575 ✭✭✭ZiabR


    Yeah i noticed this also. A right pain in the ass.


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    #12
    drdre
    Closed Accounts Posts: 8,245 ✭✭✭drdre


    fletch wrote:
    It is :) But part of the service is the ability to post pictures of your car. It greatly increases your chances of a viewing, hence why people pay the €30 over buyandsell.

    Yeah fletch you are right, The main advantage of carzone was the viewing of pictures.


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    #13
    mickjohnlong
    Registered Users Posts: 394 ✭✭mickjohnlong


    just got off the phone from them there they are doing updates to there system and say they should be finished today


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    #14
    Darragh29
    Closed Accounts Posts: 7,097 ✭✭✭Darragh29


    I'm waiting for the muppets in Car Buyers Guide to come on here with a special offer now that the competition are having a small difficulty...


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    #15
    irishpartyboy
    Closed Accounts Posts: 330 ✭✭irishpartyboy


    Apart from today's issue, I've always had issues with the pages displaying correctly using Firefox... specifically when you drill down to a specific car.. the layout of the page is always screwed up, thumbnails usually lower right hand of the screen and the display is distorted.

    I usually unfortunately lower myself and use IE to browse Carzone :mad: anyone else seen these issues browsing Carzone using Firefox?


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    #16
    drdre
    Closed Accounts Posts: 8,245 ✭✭✭drdre


    Darragh29 wrote:
    I'm waiting for the muppets in Car Buyers Guide to come on here with a special offer now that the competition are having a small difficulty...

    They might, just like the smart telecom senario :)


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    #17
    Bluetonic
    Registered Users Posts: 7,588 ✭✭✭Bluetonic


    fletch wrote:
    Yes I've two ads up at the moment and i'm tempted to ask for some kind of compensation....very annoying :mad:

    Good luck with that. Some people eh :rolleyes:
    http://www.carzone.ie/index.cfm?fuseaction=TermsConditions

    9. Liability and Indemnity
    9.2 From time to time, the Publisher will need to carry out maintenance work on its equipment and systems, and shall use its reasonable endeavours to ensure that, in doing so, reasonable notice is given and minimum disruption to the Service is caused. However, the Advertiser acknowledges that the Publisher cannot guarantee that the Service will be continuously available online.


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    #18
    prospect
    Registered Users Posts: 4,791 ✭✭✭prospect


    fletch wrote:
    Yes I've two ads up at the moment and i'm tempted to ask for some kind of compensation....very annoying :mad:
    Do you mean webzone.ie? I noticed http://www.sportandclassic.ie/ is down too.

    Yeah, and alot of individual dealer websites link to carzone for their used cars stock.


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    #19
    mickjohnlong
    Registered Users Posts: 394 ✭✭mickjohnlong


    well i am sure any company who use them will not be happy and they should of recieved somthing telling them that they are doing updates and there might be a few problems once and as someone said they dont pay by the day that is true but the longer the ad is up the more the people think there is something wrong with the car or why is it not being sold so he has a point about the service


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    #20
    Stephen
    Registered Users Posts: 18,484 ✭✭✭✭Stephen


    It seems to have completely fallen over now - every link is just bringing me to an error report page.


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    #21
    Cyrus
    Registered Users Posts: 19,674 ✭✭✭✭Cyrus


    do i need to reupload my pictures now or will they reappear later?


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    #22
    testicle
    Closed Accounts Posts: 5,430 ✭✭✭testicle


    Cyrus wrote:
    do i need to reupload my pictures now or will they reappear later?

    Wait and see.


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    #23
    bazz26
    Registered Users Posts: 51,114 ✭✭✭✭bazz26


    If carzone are indeed doing upgrades to their system they should wait until an appropriate time as to limit the impact of service to their customers. In other words any upgrades or maintenance should be done late at night when there is very little traffic on the site.

    The company I work for carry out maintenance or upgrades to their systems which results in user outage but it is only done at a time that has the minimum impact to their customers. If we did that during the day we would be out of business. Emergency work is communicated to the customers.


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    #24
    drdre
    Closed Accounts Posts: 8,245 ✭✭✭drdre


    Cyrus wrote:
    do i need to reupload my pictures now or will they reappear later?
    it looks like we have to reload them :(


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    #25
    upsfan
    Closed Accounts Posts: 77 ✭✭upsfan


    I was told that there is a hosting move and the pictures are being transferred over to the new servers; should all be back at some stage tomorrow without anyone needing to do anything.


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    #26
    whosedaddy?
    Registered Users Posts: 922 ✭✭✭whosedaddy?


    IF they are moving host - how about announcing this on the website, putting it into maintenance mode or even informing customers via email???

    BUT even worse than not showing pictures... at the moment some cars link random pictures of other cars... which IMHO is indicative of some other system problems.


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    #27
    upsfan
    Closed Accounts Posts: 77 ✭✭upsfan


    Have any amusing examples?


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    #28
    whosedaddy?
    Registered Users Posts: 922 ✭✭✭whosedaddy?


    edit:deleted - all good now

    not quite a 3.2l coupe in my books..

    happened to see that when looking at cars from that garage...

    edit:
    even better
    edit:deleted - all good now


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    #29
    drdre
    Closed Accounts Posts: 8,245 ✭✭✭drdre


    The pictures are back but the small x's are still there which states theres no pictures there.Hope you get what i mean :D


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    #30
    magairli
    Closed Accounts Posts: 10 ✭magairli


    some of the pictures are still working - if you click on the (missing, x-ed out) thumbnails, they sometimes show the bigger picture as usual.

    they've been really desperately lately - some outages late in the evening. i hope for their sake it's because they're moving host! victims of their own success it would seem!


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    #31
    Atomic Pineapple
    Registered Users Posts: 18,272 ✭✭✭✭Atomic Pineapple


    all is good now....


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