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usb ports wont work

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  • 29-07-2014 12:47pm
    #1
    gubby
    Registered Users Posts: 1,010 ✭✭✭


    I am having trouble with my usb ports. they worked perfectly. then I borrowed the wired mouse for my laptop and now nothing works. keyboard, mouse etc. when I startup in "setup" f12 the keyboard work but when I escape it switches off. running on windows 7. when I start it says "installing drives" or something like that down on bottom right corner. then it says unable to install. I was thinking if I could start on safe mode I could restore it. but cant remember how to start on safe mode.
    Can anyone advise please


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    #2
    solomafioso
    Closed Accounts Posts: 1,095 ✭✭✭solomafioso


    gubby wrote: »
    cant remember how to start on safe mode.
    Can anyone advise please

    Tap F8 just as it's booting up and it should give you the Safe Mode option.


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    #3
    gubby
    Registered Users Posts: 1,010 ✭✭✭gubby


    thanks for that. yes I got safe mode but then the click sound and usb went again. so no keyboard or mouse. message came on "generic usb hub. device drives successfully installed" but as I still had no keyboard or mouse. I am baffled.
    what can I do now


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    #4
    gubby
    Registered Users Posts: 1,010 ✭✭✭gubby


    any ideas? anyone?


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    #5
    Sir Arthur Daley
    Closed Accounts Posts: 6,720 ✭✭✭Sir Arthur Daley


    I have the same issue as you op, camera wont recognise in computer, dongle for mobile internet wont work. I downloaded more drivers and other solutions from the internet and still got no where. I recognise your frustration.


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