Sky's install policy

Charlie · 27-11-2005 1:56pm #1

I'm going to be putting in order with sky for sky+ multiroom. I know from other threads that sky won't offer the €37.50 non phone connection deal to people looking for multiroom. Here's my situation, I have a a phone socket in my hall and I will want sky in my living room (just across from the hall) and the second box in an upstairs bedroom. Will sky run the the neccessary phone extension cabless from the hall to the living room and upstairs, or do I have to buy extension cable and have it all setup before sky come. If they do the work, does anyone have any experience as to the quality of the work done.

JimmySmith · 27-11-2005 2:02pm

charlie mchugh wrote:

I'm going to be putting in order with sky for sky+ multiroom. I know from other threads that sky won't offer the €37.50 non phone connection deal to people looking for multiroom. Here's my situation, I have a a phone socket in my hall and I will want sky in my living room (just across from the hall) and the second box in an upstairs bedroom. Will sky run the the neccessary phone extension cabless from the hall to the living room and upstairs, or do I have to buy extension cable and have it all setup before sky come. If they do the work, does anyone have any experience as to the quality of the work done.

Sky did it for me 3 years ago and several of my friends since and the quality of the phone line installation has always been dire. In one case the guys just left it trailing up a friends stairs. didnt even tack it

watty · 27-11-2005 2:29pm

The phone connection is to detect fraud on the multiroom pack. If you want multi boxes and no phone line you pay full price sub for each.

Charlie · 27-11-2005 2:41pm

watty wrote:

The phone connection is to detect fraud on the multiroom pack. If you want multi boxes and no phone line you pay full price sub for each.

Yeah I knew that, im just looking for a bit of info on what sky usually do when it comes to connecting the boxes around the house to the phone socket.

Tony · 27-11-2005 5:20pm

charlie mchugh wrote:

Yeah I knew that, im just looking for a bit of info on what sky usually do when it comes to connecting the boxes around the house to the phone socket.

They usually tack it as quickly as possible and you may also be asked to pay extra by the installer.

byte · 27-11-2005 5:53pm

Your best bet would be to just do the cabling yourself. At least that way, the wires will be where you want them to be.

speedfreak · 27-11-2005 11:09pm

hmm...i'm also getting multiroom and am a bit concerned with cabling etc. how does the satellite cable get split between the two boxes?

byte · 27-11-2005 11:14pm

speedfreak wrote:

hmm...i'm also getting multiroom and am a bit concerned with cabling etc. how does the satellite cable get split between the two boxes?

The LNB (the thing on the end of the dish arm that the coaxial cable goes into) will be replaced with a 4-output LNB. then each box will be wired directly to the satellite dish.

If you've Sky+, it needs 2 cables wired from it to the dish.

HTH

speedfreak · 27-11-2005 11:18pm

yeah helps a bit but if the dish is on one side of the house and box two is on the other side how does the coaxial get to the 2nd box? i have this vision of coaxial being thread around the front of the house or something...

byte · 27-11-2005 11:27pm

Well, I guess you will know better than I, as you know your house!

If that's the only route to the room, then that's the route that will probably have to be taken - maybe across the soffit, and down the side/back of a gutter downpipe?

Unless you've a bungalow, and attic access is easy. Then maybe cable could be put through the attic, and down a conduit (if it fits), or down the inside wall or something.

Though, if it's Sky themselves that's coming out, they won't go near your attic as they're not insured to do so AFAIK.

speedfreak · 27-11-2005 11:31pm

cheers byte, it is a Sky install thats why i'm so concerned! think i'll cancel the multi..

byte · 27-11-2005 11:39pm

Ah, you're too easily deterred!

Maybe you could try running the cable yourself, in a way that suits you? Or maybe you can get them to use white cable if it makes the run more camouflaged?

speedfreak · 27-11-2005 11:44pm

nah i've enuff to be doin! we really dont need it anyhow. was just gonna use it as a fta box after 12 mths.

frodi · 28-11-2005 7:19pm

With multi room do the two boxes need to be permanetly fixed to a phone line. As it is my line is split 3 ways (4 if you include BB) and now two sky boxes would mean a 5 way split, not to mention all the extra cables running around the wall.

Sky's install policy

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