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Sky phone connection - when does it call ?

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  • 08-06-2005 1:07pm
    #1
    shabbyroad
    Closed Accounts Posts: 1,198 ✭✭✭


    Have just reviewed a recent phone bill and notice that the two boxes we have (Sky+ and a mirror sub) callback several times a month but with no logic to the call schedule.

    Personally I'd prefer if the calls were made after 6:00pm and before 8:00am so I can take advantage of free 01 calls via UTV. As it is the boxes seem to call at any time.

    Has anyone here made any enquiries with Sky on this ?


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    #2
    ShaneOC
    Registered Users Posts: 2,078 ✭✭✭ShaneOC


    I thought that the calls from the Sky box back to Sky were free. What were they on your UTV bill?


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    #3
    _Kaiser_
    Registered Users Posts: 28,666 ✭✭✭✭_Kaiser_


    actually I have Sky+ and a mirror sub using UTV too and got a letter this week saying the boxes need to be connected..

    ..except, they are! (and always have been).
    Does being ex-directory (and thus number witheld make a difference to the box - Sky had me add some prefix to the dialing setup when it was installed in October, but don't ask me what tho cause I'm at work right now :))

    I havent had a chance to call em yet, but is there anything worth checking first?


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    #4
    bazza
    Registered Users Posts: 81 ✭✭bazza


    I'd be very upset to learn that call backs were to anything other than a freephone number! That said I've never checked.


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    #5
    chorus techy
    Closed Accounts Posts: 419 ✭✭chorus techy


    The callbacks ARE free - either someone is using a lot of interactive services in your house, or someones making calls to numbers you don't recognise! :p


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    #6
    byte
    Moderators, Regional North West Moderators Posts: 19,098 Mod ✭✭✭✭byte
    byte


    Kaiser, you were probably asked to enter the 3 digit number prefix, that unblocks your number. Sky require the Caller ID so they can identify that the boxes are both connected to same line.


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    #7
    shabbyroad
    Closed Accounts Posts: 1,198 ✭✭✭shabbyroad


    It's odd. The numbers are 01 numbers and there are no interactive services being used. the calls are *very* short. Will have to investigate further. There are no freephone numbers being called.


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    #8
    Our man in Havana
    Closed Accounts Posts: 29,476 ✭✭✭✭Our man in Havana


    Mine calls on the 20th of each month at around 1045 am. Both boxes are usually 10 mins apart.


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    #9
    Dinner
    Registered Users Posts: 2,132 ✭✭✭Dinner


    I dont have either of mine plugged in and recieved a letter from them yesterday. Should I have them in?


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    #10
    chorus techy
    Closed Accounts Posts: 419 ✭✭chorus techy


    Arabel wrote:
    I dont have either of mine plugged in and recieved a letter from them yesterday. Should I have them in?

    Aye - if you don't plug BOTH in, they are perfectly entitled to charge you for each box as if it were a seperate subscription (eg. instead of €28.50 for Family Pack and €15 multiroom, its €28.50 + €28.50)


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    #11
    zap
    Closed Accounts Posts: 839 ✭✭✭zap


    shabbyroad wrote:
    It's odd. The numbers are 01 numbers and there are no interactive services being used. the calls are *very* short. Will have to investigate further. There are no freephone numbers being called.

    free phone don't show on your bill


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    #12
    intersplat
    Closed Accounts Posts: 66 ✭✭intersplat


    It calls 1818 .....


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    #13
    Our man in Havana
    Closed Accounts Posts: 29,476 ✭✭✭✭Our man in Havana


    intersplat wrote:
    It calls 1818 .....
    It calls 1800 924797 I checked my UTV phone bill which lists all calls!


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    #14
    byte
    Moderators, Regional North West Moderators Posts: 19,098 Mod ✭✭✭✭byte
    byte


    Well, Bond may be right, coz ringing that number gives you the dialup squeels and screeches.


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    #15
    Sparky
    Registered Users Posts: 22,231 ✭✭✭✭Sparky


    i always wondered what the sky callback number was.

    I seen in my mates digibox 142 in the dialing prefix, i just found out that the number activates caller id.


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    #16
    aphex™
    Closed Accounts Posts: 2,338 ✭✭✭aphex™


    Dunno why they would need to activate caller ID. When you call a 1800 number they get your number even if you're ex-directory because they're paying for the call.


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