Inspiron 1720... can't get a cd burned

shalom · 31-01-2008 6:35pm #1

Hi Firstly I would like to say thanks for the help I got here when choosing my new laptop.I got it Tuesday. All the advice I found on old posts from people and the few people who replied to me were great. I definitely wouldn't have been able to manage without it.
Anyways this is my problem... i want to burn a cd for some music I downloaded and when I go to WMP to burn it, it says to 'connect a burner and restart the player' Looking on some other forum it says to uninstall Roxio which I have no idea about...
If anyone has any suggestions I would appreciate it .
Thanks

majiktripp · 31-01-2008 6:48pm

Try using Roxio CD Burning utility to burn the audio cd instead of WMP. Click Start( Round Windows Symbol) and look for Roxio in the Programs menu, it should have a step by step process for burning a music cd, just point it to the mp3s/audio files and see if it burns the cd. Just trying to eliminate the Windows Media Player factor to see if its a problem with Roxio or indeed your CD drive.

Hal1 · 31-01-2008 7:21pm

If roxio didn't detect your CD/DVD burner you have to select it in the 'options /preferences' menu or from this screen below. I used to have it on my comp beards ago and heard of a problem using it with internet explorer.
what version is it? this is a screeny of 'roxio easy cd creator 5'.

shalom · 31-01-2008 7:57pm

it is a Roxio creator DE 9 which came installed in the computer. When I opened it up it asks me to upgrade to easy media creator suite 10

Hal1 · 31-01-2008 10:01pm

It sounds like it might be more trouble than it's worth. Use something free if your just making music cd's or iso images like infra recorder. It's a great little app.

legs11 · 01-02-2008 2:21am

roxio is shyte

uninstall it and put on nero or something. nero got a pretty idiot free startsmart wizard to help you along

AlmightyCushion · 01-02-2008 2:24am

You could also use burn4free. I haven't used it much myself but I know a few people who have used it and it's meant to be fairly good.

http://www.burn4free.com/

shalom · 01-02-2008 11:05am

I've downloaded all of them, but it is still not picking up a dc burner. When I go into device manager, then dvd/cdrom drive it says 'tsst corp dvd+-rw ts-l63hatadevice' with a lovely little yellow exclamation mark next to it!!!!

When I click on that it tells me that 'Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)'
Which is just brilliant cause I haven't got a clue what all this means....So much for a brand new machine.
Anyways thanks for all your help.Shalom

yoyo · 01-02-2008 11:12am

shalom wrote: »

I've downloaded all of them, but it is still not picking up a dc burner. When I go into device manager, then dvd/cdrom drive it says 'tsst corp dvd+-rw ts-l63hatadevice' with a lovely little yellow exclamation mark next to it!!!!

When I click on that it tells me that 'Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)'
Which is just brilliant cause I haven't got a clue what all this means....So much for a brand new machine.
Anyways thanks for all your help.Shalom

Right click it in device manager, uninstall and reboot, windows should detect it next boot, its a toshiba samsung drive btw looking at it...

Nick

shalom · 01-02-2008 12:18pm

yoyo.....It worked..... Thanks a million for the advice and to everyone else as well who took the time to read and reply. Much appreciated.
Shalom

yoyo · 01-02-2008 4:23pm

shalom wrote: »

yoyo.....It worked..... Thanks a million for the advice and to everyone else as well who took the time to read and reply. Much appreciated.
Shalom

Great

Glad it helped

Nick

Inspiron 1720... can't get a cd burned

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