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Broadband options in Mount Oval (Rochestown)

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Comments

  • Closed Accounts Posts: 21,296 ✭✭✭✭gimmick


    Installation date May 19th at the infuriating time of "between 9.30 and 12.30".


  • Registered Users Posts: 8 zezo


    This is really frustrating, Eircom is on the same promise to delivery eFibre in my house since June last year and so far nothing!!!!

    We have 4 cabs in Mount Oval but looks like only 2 of them were enabled today, Wrenbank and Dewberry. I wonder how is this possible?!?! The other 2 cabs in Rowan Hill and the one by the old site manager office have no official dates yet as per info at eircomwholesale DOT ie ...

    Any of you guys are going to be served by the last two cabs, and have you called Eircom this week for news?


  • Registered Users, Registered Users 2 Posts: 4,236 ✭✭✭Dannyboy83


    gimmick wrote: »
    I just did the same as I had to call them about my bill. Despite talking to them last month and ordering it all, Vodafone had no record of my order and I have to re-order tomorrow when fibre becomes available in the area. It will take 3 working days to receive the new modem and up to 15 working days for activation.

    I have Vodafone in Carrigaline, we have those E-Fibre cabinets in the estate.

    It took 2 days from order to receive the modem and it took 4 days from order to get it activated.
    From order to fully functioning, it was all within the same week.
    The service is excellent imo.

    Massive improvement compared to just several years ago.


  • Registered Users Posts: 13 feenabop


    Well, anyone up and running yet ? what's the verdict ?


  • Closed Accounts Posts: 21,296 ✭✭✭✭gimmick


    Dannyboy83 wrote: »
    I have Vodafone in Carrigaline, we have those E-Fibre cabinets in the estate.

    It took 2 days from order to receive the modem and it took 4 days from order to get it activated.
    From order to fully functioning, it was all within the same week.
    The service is excellent imo.

    Massive improvement compared to just several years ago.

    I received my modem earlier and the engineer is out on Monday to connect, so no complaints there from me anymore.

    Took a look on speedtest last night, I am getting 3.21mbps down and 0.31up.

    I look forward to the improvement.


  • Registered Users, Registered Users 2 Posts: 5,015 ✭✭✭Ludo


    Isn't there any UPC broadband in Mount Oval?


  • Registered Users Posts: 13 feenabop


    Ludo wrote: »
    Isn't there any UPC broadband in Mount Oval?

    UPC aren't in mt oval so that's not an option


  • Registered Users, Registered Users 2 Posts: 315 ✭✭moyners


    zezo wrote: »
    This is really frustrating, Eircom is on the same promise to delivery eFibre in my house since June last year and so far nothing!!!!

    We have 4 cabs in Mount Oval but looks like only 2 of them were enabled today, Wrenbank and Dewberry. I wonder how is this possible?!?! The other 2 cabs in Rowan Hill and the one by the old site manager office have no official dates yet as per info at eircomwholesale DOT ie ...

    Any of you guys are going to be served by the last two cabs, and have you called Eircom this week for news?

    I'm in Kilbrody and just got an email saying they'll install the upgrade on "22 May AM". Very vague timing but I don't really expect much more from Eircom


  • Registered Users, Registered Users 2 Posts: 5,015 ✭✭✭Ludo


    In fairness no company is ever gonna say anything other than morning going or afternoon. They all do that and with good reason so no point criticizing Eircom over it.

    As an aside, no Fibre where I am on coach Hill and no sign of it ever arriving so I got upc in last week. 3meg with Eircom up to 120meg with upc. Happy.

    Sorry :-)


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  • Closed Accounts Posts: 21,296 ✭✭✭✭gimmick


    Installed earlier. 50 down 20 up. Excellent.


  • Registered Users, Registered Users 2 Posts: 895 ✭✭✭Dubba


    gimmick wrote: »
    Installed earlier. 50 down 20 up. Excellent.

    Hi gimmick, do you mind telling me what area you're in? I'm looking to see if Clonlea is live.


  • Closed Accounts Posts: 21,296 ✭✭✭✭gimmick


    Shanakiel

    Edit. Just realised this thread wasn't a general one but one about Maryboro. Sorry.


  • Registered Users, Registered Users 2 Posts: 895 ✭✭✭Dubba


    Cool, cheers.


  • Registered Users, Registered Users 2 Posts: 315 ✭✭moyners


    eFibre just installed around 38 down and 15 up so much much better than it was. Very quick and easy install.


  • Registered Users Posts: 13 feenabop


    Got mine installed last wed, only took half an hour - not entirely sure of speeds yet as i'm using those plugs that go through the internal wiring until I get a cable directly from the front door to my PC. The plugs top out at 20 MBs, but I was watching the engineer while he was testing and I saw 32 MB down and over 20 up, I asked was that as fast as I could get and I got some bull about the ipad he was using for test wouldn't go above 40 but he said I was on a 60 MB down (dunno how he deduced that)

    Even at 20 MB its a huge difference, played CS:GO for about 15 hours since wed, not a single drop and ping is excellent, would have dropped connection at least 10 - 15 times in that space of time before the upgrade


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  • Registered Users, Registered Users 2 Posts: 315 ✭✭moyners


    feenabop wrote: »
    Got mine installed last wed, only took half an hour - not entirely sure of speeds yet as i'm using those plugs that go through the internal wiring until I get a cable directly from the front door to my PC. The plugs top out at 20 MBs, but I was watching the engineer while he was testing and I saw 32 MB down and over 20 up, I asked was that as fast as I could get and I got some bull about the ipad he was using for test wouldn't go above 40 but he said I was on a 60 MB down (dunno how he deduced that)

    Even at 20 MB its a huge difference, played CS:GO for about 15 hours since wed, not a single drop and ping is excellent, would have dropped connection at least 10 - 15 times in that space of time before the upgrade

    I was getting similar results from the technician with his iPad but tested it again later with my computer linked directly to the router with a network cable and was getting speeds of around 54 down so maybe there is something to what he was saying.


  • Registered Users Posts: 10 Neighboursfreak


    Still waiting here in Rowan Hill for availability of efibre. Why on earth is it taking so long?
    I rang Eircom as well as regularly doing the online check, but they say they can't give me any aproximate date of when it will be available here.
    I guess it's to do with the sheer volume of homes in the estate?
    Has anyone else been set up since? How are ye finding the speeds so far?


  • Registered Users, Registered Users 2 Posts: 2,500 ✭✭✭ECO_Mental


    No Joy in Clarke's wood yet, unreal:mad:I am sick of waiting

    6.1kWp south facing, South of Cork City



  • Registered Users, Registered Users 2 Posts: 592 ✭✭✭Deer


    Am in Ardkeale. Is a lot faster then what we had but not as fast as expected. We are currently getting 20 down and 12 up. Not going to complain though - at least it's not constantly dropping anymore!


  • Registered Users Posts: 10 Neighboursfreak


    Deer wrote: »
    Am in Ardkeale. Is a lot faster then what we had but not as fast as expected. We are currently getting 20 down and 12 up. Not going to complain though - at least it's not constantly dropping anymore!

    Is 20 down what eircom told you that you could expect? That seems very low. How far is your nearest box?
    Still no sign of availability in Rowan Hill, this is so frustrating


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  • Registered Users, Registered Users 2 Posts: 2,500 ✭✭✭ECO_Mental


    for any of you guys in Clarkes Wood (the cab next to the site office), I took down the cab number and sent a message to eircom here on boards and the reply I got was that they still haven't decided on an activation date for this cab and that wont be decided until Mid September:confused: and I suppose after that it could be another 6-8 weeks so maybe we might have it before christmas... :mad: arhhhhhhhhh

    6.1kWp south facing, South of Cork City



  • Registered Users, Registered Users 2 Posts: 315 ✭✭moyners


    ECO_Mental wrote: »
    for any of you guys in Clarkes Wood (the cab next to the site office), I took down the cab number and sent a message to eircom here on boards and the reply I got was that they still haven't decided on an activation date for this cab and that wont be decided until Mid September:confused: and I suppose after that it could be another 6-8 weeks so maybe we might have it before christmas... :mad: arhhhhhhhhh

    That's bad news. Very odd that they didn't do it all in one go!


  • Registered Users Posts: 8 zezo


    ECO_Mental wrote: »
    for any of you guys in Clarkes Wood (the cab next to the site office), I took down the cab number and sent a message to eircom here on boards and the reply I got was that they still haven't decided on an activation date for this cab and that wont be decided until Mid September:confused: and I suppose after that it could be another 6-8 weeks so maybe we might have it before christmas... :mad: arhhhhhhhhh

    Was just able to sign up online, but got an email from eircom saying that cabinet activation will be only on 03/09.

    sad waiting time...


  • Registered Users, Registered Users 2 Posts: 2,500 ✭✭✭ECO_Mental


    Just ordered mine at long last.... and as the previous post said live on the 3rd so might have it this week I am sick of 4/5mb BB

    6.1kWp south facing, South of Cork City



  • Registered Users Posts: 8 zezo


    ECO_Mental wrote: »
    Just ordered mine at long last.... and as the previous post said live on the 3rd so might have it this week I am sick of 4/5mb BB

    If you ordered online and have not received an order number on the confirmation email like happened with me, you may want place a new order...


  • Registered Users, Registered Users 2 Posts: 682 ✭✭✭Xantia


    OP Try to get Nova Networks broadband, should be available in your area


  • Registered Users Posts: 8 zezo


    installation was scheduled for tomorrow, this morning got a call from Eircom saying they found a problem in the cabinet by the site office so installation was cancelled until problem is fixed, apparently only God knows when that will happen.. :/


  • Registered Users, Registered Users 2 Posts: 3,055 ✭✭✭Red Nissan


    zezo wrote: »
    installation was scheduled for tomorrow, this morning got a call from Eircom saying they found a problem in the cabinet by the site office so installation was cancelled until problem is fixed, apparently only God knows when that will happen.. :/

    I think in this instance, even God, does not know. :eek:


  • Registered Users, Registered Users 2 Posts: 2,500 ✭✭✭ECO_Mental


    zezo wrote: »
    installation was scheduled for tomorrow, this morning got a call from Eircom saying they found a problem in the cabinet by the site office so installation was cancelled until problem is fixed, apparently only God knows when that will happen.. :/


    brilliant...I am scheduled for install next Monday, I will freak out if I am delayed again:mad:

    6.1kWp south facing, South of Cork City



  • Registered Users, Registered Users 2 Posts: 2,500 ✭✭✭ECO_Mental


    ECO_Mental wrote: »
    brilliant...I am scheduled for install next Monday, I will freak out if I am delayed again:mad:

    Well the freak out happened:mad::mad::mad:

    My scheduled visit was between 09:30 and 12:30 yesterday and I waited until 13:15 to call Vodafone and I couldn't believe what they said to me.

    "Hold on a minute I will check with Eircom, 5 mins later oh yeah that was canceled sorry about that......" and no one considered calling me and letting me know it was canceled and there is no need to take a half a day off work:mad::mad:

    I am so mad at the moment, scheduled another appointment for next week. Apparently the CAB need upgrading to accommodate the extra users. I think the whole world is against me in trying not to give me decent BB

    6.1kWp south facing, South of Cork City



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  • Registered Users Posts: 8 zezo


    ECO_Mental wrote: »
    Well the freak out happened:mad::mad::mad:

    My scheduled visit was between 09:30 and 12:30 yesterday and I waited until 13:15 to call Vodafone and I couldn't believe what they said to me.

    "Hold on a minute I will check with Eircom, 5 mins later oh yeah that was canceled sorry about that......" and no one considered calling me and letting me know it was canceled and there is no need to take a half a day off work:mad::mad:

    I am so mad at the moment, scheduled another appointment for next week. Apparently the CAB need upgrading to accommodate the extra users. I think the whole world is against me in trying not to give me decent BB


    Same here, on Monday I literally freaked out on the phone with Eircom.

    After having to place 3 orders, having an appointment for installation then they decide to cancel it. countless calls and hours on the phone with Eircom, in every call the person never had any information, still wondering if they actually have a CRM system.

    I even had they telling me my account does not exist... I said mmmmmkay probably I'm calling from the payphone installed in my living room, just because looks nice there in the corner ¬¬

    I've lived in 4 different countries and by far Eircom has the worse customer support I ever experienced...

    .. and yes, another day off wasted next week because they just don't care.


  • Registered Users Posts: 8 zezo


    Well new appointment was for yesterday, and nobody showed up.. I just gave up....


  • Registered Users, Registered Users 2 Posts: 2,500 ✭✭✭ECO_Mental


    Well my fella eventually turned up last week at last, and installed it even though he was supposed to arrive in the morning he called last thing and did ring me the day before. Anyway I am there now and heres what I am getting this is the best so far usually around the 35mb down, its been a long time coming with major angst and angry emails and phone calls.:rolleyes:

    3796196262.png

    6.1kWp south facing, South of Cork City



  • Registered Users Posts: 8 zezo


    the dude showed up this Week here as well.

    can't post images or links here for some reason... but I'm getting an average of 92Mb/s down by 19Mb/s up.

    speedtest.net/my-result/3805366603


  • Registered Users, Registered Users 2 Posts: 2,500 ✭✭✭ECO_Mental


    zezo wrote: »
    the dude showed up this Week here as well.

    can't post images or links here for some reason... but I'm getting an average of 92Mb/s down by 19Mb/s up.

    speedtest.net/my-result/3805366603

    :eek: 92mb down, jaysus the CAB must be in front garden.... I was happy with high forties but now you are making me jealous :(

    6.1kWp south facing, South of Cork City



  • Registered Users Posts: 8 zezo


    ECO_Mental wrote: »
    :eek: 92mb down, jaysus the CAB must be in front garden.... I was happy with high forties but now you are making me jealous :(

    Before I had a very stable 7Mb/s link, I guess electricians were inspired when they did the cabling in the houses around here... I work myself with network support and I tell you.. good cabling = health link = high throughput..

    Check for errors in your modem, I found this new Modem fairly good and with loads of cool features.

    If you're using wifi maybe the computer/laptop is getting a poor signal... if you're on cable call Vodafone and ask them to do a fine tuning in your line, some times that helps as well.


  • Registered Users, Registered Users 2 Posts: 1,607 ✭✭✭Newtown90


    Still between 3 and 5Mb in Rowan Hill on Vodafone... majorly jealous of those high speeds...


  • Registered Users Posts: 1,442 ✭✭✭forzacalcio


    ECO_Mental wrote: »
    Well my fella eventually turned up last week at last, and installed it even though he was supposed to arrive in the morning he called last thing and did ring me the day before. Anyway I am there now and heres what I am getting this is the best so far usually around the 35mb down, its been a long time coming with major angst and angry emails and phone calls.:rolleyes:

    3796196262.png

    Getting very similar speeds to this via Eircom, fantastic


  • Registered Users, Registered Users 2 Posts: 4,923 ✭✭✭deisedude


    I'm in Ard Keale and looking for an Internet provider that does 12 month contracts. Don't fancy paying a big cancellation fee on an 18 month or 24 month contract.

    Have tried Magnet and they are the most useless shower i've ever had the misfortune to deal with

    Any recommendations?


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  • Registered Users Posts: 89 ✭✭wonka


    have sky fibre broadband myself - and no issues... getting download of 20MB on average. in Ardkeale also - and i think they have it reduced for 12 months which is their minimum contract.


  • Registered Users, Registered Users 2 Posts: 2,500 ✭✭✭ECO_Mental


    I was with Vodafone in Clarke's wood and getting 85Mb, and I thought that they were ok, don't know about contract duration but if you already have sky then adding BB to the TV could work out be a lot cheaper.

    FYI you can also get 1,000 Mb Fibre to the home (FTTH) ;) with Eir now in Mount Oval although that might be a bit more than you are looking for, also 18 month contract.

    6.1kWp south facing, South of Cork City



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