HKC Panel Battery Fault

claw14 · 07-12-2020 10:05pm

ok, I don't want to leave the external bell going. I'll chance the battery and hopefully it fits.

Thanks for your help.

altor · 07-12-2020 10:12pm

claw14 wrote: »

ok, I don't want to leave the external bell going. I'll chance the battery and hopefully it fits.

Thanks for your help.

If you leave the power on then you just need to put your code in to silence alarm when you remove the lid on the control panel.

claw14 · 08-12-2020 12:58pm

Hi Guys,
I have a battery sorted for the panel now. I am wondering if I should change the battery in the siren also? I know the battery in the siren has not been changed in years (6+). I don't have any errors yet but I don't want the alarm going off in the middle of the night either.
Anyone know what type of batter is in the siren linked to the HKC 812 and if these need to be changed ?

altor · 08-12-2020 8:50pm

claw14 wrote: »

Hi Guys,
I have a battery sorted for the panel now. I am wondering if I should change the battery in the siren also? I know the battery in the siren has not been changed in years (6+). I don't have any errors yet but I don't want the alarm going off in the middle of the night either.
Anyone know what type of batter is in the siren linked to the HKC 812 and if these need to be changed ?

It all depends on the external bell used.
Do you know which type you have?

Also if you down powered the system today did the bell ring as that would indicate the battery is working.

claw14 · 27-12-2020 11:57pm

Hi again, I am getting a tamper error on the bell box again. I believe its when the wind hits it directly. Alarm went off again with a tamper error on the bell box. Is it possible to disable the tamper switch in the bell box? I am not really concerned about it been tampered with, but it is a pain when it goes off in the middle of the night with the alarm not set.... thanks

KoolKid · 01-01-2021 11:04am

claw14 wrote: »

Hi again, I am getting a tamper error on the bell box again. I believe its when the wind hits it directly. Alarm went off again with a tamper error on the bell box. Is it possible to disable the tamper switch in the bell box? I am not really concerned about it been tampered with, but it is a pain when it goes off in the middle of the night with the alarm not set.... thanks

Hi if you get up to the bell box and short out the pair connecting to the tamper switch. Alternatively remove the tamper return connection at the panel and place a 4k7 resistor across tamper return and BHO. You must leave the BHO connection in the panel also.

raheny red · 15-02-2021 9:40pm

I think I've a battery fault with my HKC. Every couple of hours the main panel in the hot press will begin to give a single beep every 40 seconds. Then it will stop. Couple of hours later it will start to beep again. There's no alerts etc. on the display panel. Very annoying especially since it's between our room and the baby's room.

Is it just the case of me getting a new 12V 7A battery? Turning mains off and replacing the old battery? We're only in the house 2 years so not sure when it was last changed.

Or could it be something else completely? I've attached a photo to show what the system is like. Thanks in advance.

sassyj · 15-02-2021 11:49pm

Thanks to advice on thread, got a battery and easily replaced. Then realised I needed a 2nd battery, it was gone in each of the boxes/panels on the wall. I somehow have the eng.code so got in and did a test of all the sensors and bells and everything is back to normal!

altor · 16-02-2021 12:33pm

raheny red wrote: »

I think I've a battery fault with my HKC. Every couple of hours the main panel in the hot press will begin to give a single beep every 40 seconds. Then it will stop. Couple of hours later it will start to beep again. There's no alerts etc. on the display panel. Very annoying especially since it's between our room and the baby's room.

Is it just the case of me getting a new 12V 7A battery? Turning mains off and replacing the old battery? We're only in the house 2 years so not sure when it was last changed.

Or could it be something else completely? I've attached a photo to show what the system is like. Thanks in advance.

You sure its the panel the beeps are coming from and not a smoke detector?
If you had a issue with the battery in the panel it would show on the keypad after you enter your code.

Also, just be careful with the mains in the control panel as its in the connector block beside the battery.

raheny red · 17-02-2021 10:05am

:pac:

altor wrote: »

You sure its the panel the beeps are coming from and not a smoke detector?
If you had a issue with the battery in the panel it would show on the keypad after you enter your code.

Also, just be careful with the mains in the control panel as its in the connector block beside the battery.

Haha ffs! You've just saved me a bit of embarrassment by not having to call someone out! There was a smoke alarm just under the panel hidden away. Why the previous owners had it there I don't know! Cheers for the that, gave me a laugh too!

Curious Geroge · 17-02-2021 1:55pm

sassyj wrote: »

Thanks to advice on thread, got a battery and easily replaced. Then realised I needed a 2nd battery, it was gone in each of the boxes/panels on the wall. I somehow have the eng.code so got in and did a test of all the sensors and bells and everything is back to normal!

I have 2 panels in the house, the one at the main door is saying "panel battery fault", would you know if this is just the panel ? what sort of batter does it need ? thanks

Patches oHoulihan · 17-02-2021 2:00pm

Curious Geroge wrote: »

I have 2 panels in the house, the one at the main door is saying "panel battery fault", would you know if this is just the panel ? what sort of batter does it need ? thanks

https://ie.rs-online.com/web/p/lead-acid-batteries/5375488/

They are normally 7v lead acid sealed.

Just did mine last night. easy to do at the main control box.

altor · 19-02-2021 3:47pm

raheny red wrote: »

:pac:

Haha ffs! You've just saved me a bit of embarrassment by not having to call someone out! There was a smoke alarm just under the panel hidden away. Why the previous owners had it there I don't know! Cheers for the that, gave me a laugh too!

You wont be the last person caught out by that either

kub · 19-02-2021 4:53pm

Patches oHoulihan wrote: »

https://ie.rs-online.com/web/p/lead-acid-batteries/5375488/

They are normally 7v lead acid sealed.

Just did mine last night. easy to do at the main control box.

Careful:

Its 12 volts and 7 amps

Patches oHoulihan · 19-02-2021 5:47pm

kub wrote: »

Careful:

Its 12 volts and 7 amps

Thats what I said

Curious Geroge · 19-02-2021 6:17pm

Thanks - so this battery is also for the keypad ? If that is the case, should'nt both my keypads be showing me the battery fault ?

kub · 19-02-2021 6:36pm

Patches oHoulihan wrote: »

Thats what I said

Sorry i assumed that the v you put after the number 7 meant volts.

kub · 19-02-2021 6:40pm

Curious Geroge wrote: »

Thanks - so this battery is also for the keypad ? If that is the case, should'nt both my keypads be showing me the battery fault ?

Well the 12 volt 7 amp unit as pictured previously is a Panel Battery and yes you are correct, both keypads should indeed be displaying the same message.

What is the make and model of your alarm panel please?

Curious Geroge · 21-02-2021 3:58pm

kub wrote: »

Well the 12 volt 7 amp unit as pictured previously is a Panel Battery and yes you are correct, both keypads should indeed be displaying the same message.

What is the make and model of your alarm panel please?

It's a hkc alarm, just picked up the 12v 7amp battery but didn't open the internal box yet as I need to confirm the engineer code first and not entirely sure how todo that

altor · 21-02-2021 4:51pm

Curious Geroge wrote: »

It's a hkc alarm, just picked up the 12v 7amp battery but didn't open the internal box yet as I need to confirm the engineer code first and not entirely sure how todo that

You shouldn't need the engineer code to change the battery on the 8/12.
When you open the control panel simply putting in your code on keypad should turn it off.

MarkFowler100 · 03-03-2021 11:44am

Hi everyone. I've a HKC securewatch alarm which had been throwing up a battery fault. I went and bought a 12v 7amp battery to replace the original one and when i went to swap them out (with the power knocked off) im noticing the original battery is a 12v 3.2amp battery not a 7amp which seems odd as everywhere iv'e looked states the battery is a 7amp.

My question is will i be alright to go ahead and use the 7amp or will i run into problems with the unit being unable to charge the larger battery.

Mark

altor · 03-03-2021 1:43pm

MarkFowler100 wrote: »

Hi everyone. I've a HKC securewatch alarm which had been throwing up a battery fault. I went and bought a 12v 7amp battery to replace the original one and when i went to swap them out (with the power knocked off) im noticing the original battery is a 12v 3.2amp battery not a 7amp which seems odd as everywhere iv'e looked states the battery is a 7amp.

My question is will i be alright to go ahead and use the 7amp or will i run into problems with the unit being unable to charge the larger battery.

Mark

Yes that is perfect.
The 7 Amp battery will keep your alarm going longer in the event of a mains failure.

chrismcc409 · 02-09-2021 11:40pm

Hi all

Can anyone confirm when it says panel battery fault its reffering to the battery in the main alarm box as opposed to the key pad. I had in my head the key pad is the "control panel" so thought I had to replace the battery there but its wired to the mains with no battery. Perhaps the main box is the control panel as it controls everything?

altor · 03-09-2021 8:11pm

https://www.boards.ie/discussion/comment/117840178#Comment_117840178

Yes, back up battery is located in main control panel on most systems.

chrismcc409 · 03-09-2021 9:08pm

https://www.boards.ie/discussion/comment/117843774#Comment_117843774

Thanks a million for the reply. I should be able to replace that all going well!

altor · 06-09-2021 7:17pm

https://www.boards.ie/discussion/comment/117843951#Comment_117843951

Any problems, let us know

chrismcc409 · 17-09-2021 10:59am

https://www.boards.ie/discussion/comment/117855200#Comment_117855200

Hi,

This worked a treat. Thanks for the advice. Although a neighbours alarms was going off all night which everytime it woke me I thought I'd done something wrong!!

altor · 17-09-2021 6:56pm

https://www.boards.ie/discussion/comment/117902995#Comment_117902995

Brilliant, glad you got it sorted

olestoepoke · 22-09-2021 6:53am

Hi guys, great thread. Our HKC alarm installed approx6 years ago has a battery panel fault. No alarm or beeps just a flashing red light on the control panel, when I punch in our code it says battery panel fault and yesterdays date and time. So the battery that needs to be replaced is in the main panel (above the keypad) with the spur box next to it? Is this something I can do myself of will I need to call an alarm tech? Thanks in advance for any advice.

altor · 23-09-2021 2:03pm

https://www.boards.ie/discussion/comment/117922306#Comment_117922306

The battery you will need is a 7Amp, open main control panel and replace.

If alarm beeps or activates just put your code in on the keypad.

olestoepoke · 23-09-2021 9:00pm

https://www.boards.ie/discussion/comment/117928968#Comment_117928968

Thanks very much, screw fix have one, do you think this one will do the job? https://www.screwfix.ie/p/sealed-lead-acid-battery-12v-7-0ah/38315

altor · 24-09-2021 11:24am

https://www.boards.ie/discussion/comment/117930730#Comment_117930730

Yes, that's the one you need.

olestoepoke · 24-09-2021 12:15pm

https://www.boards.ie/discussion/comment/117932482#Comment_117932482

Great, thanks pal, you're a legend

altor · 24-09-2021 8:02pm

https://www.boards.ie/discussion/comment/117932761#Comment_117932761

Always happy to help 😊

mailforkev · 06-01-2022 9:24am

Looks like I have something similar this morning. Lights flashing on the keypad too. In my sleepy state earlier I read it as Battery fit, rather than fault.

Something that I can fix myself or will I just call the alarm company?

altor · 09-01-2022 9:59pm

https://www.boards.ie/discussion/comment/118425110#Comment_118425110

Yes, can be done yourself.

If its a 10270 you need a 12V 7 Amp battery.

bstens · 11-01-2022 9:23pm

Hi guys, I fitted a new battery today in the main alarm box. However I am still getting Panel battery fault on my alarm. I thought I might be able to clear it in the engineer menu but can’t find an option. Keypad model is

Sw1070 v3.1.1 (I think!)

any help would be appreciated

altor · 12-01-2022 4:34pm

https://www.boards.ie/discussion/comment/118457838#Comment_118457838

A new battery in the 10270 should clear the fault.

You didn't happen to connect the battery terminals the wrong way around?

Wayne Byrne · 20-01-2022 2:53pm

Hi

I have a KHC alarm panel installed BY ADT today we had our smart meter installed and when the power came back the control panel wont stop beeping the batter light is green and the fault and alarm lights are just constitantly flashing its asking for a user code which I dont have any more ,

Can anyone help

altor · 20-01-2022 7:09pm

https://www.boards.ie/discussion/comment/118505780#Comment_118505780

The user code would be the code you set up to turn the alarm on and off.

If the green light is flashing the system is not getting a mains supply.

Could be a blown fuse, trip switch down.

wilson palacios · 17-02-2022 9:27pm

I had the exact same issue today. Put in the new battery. 12v 7.0 amp.

have it connected correctly. But the alarm for battery fault came in later.

im hoping that the battery was sitting on the shelf in screwfix for a while and the it just needs a good charge over night. Hopefully alarm will clear. Any ideas anyone?

altor · 17-02-2022 9:31pm

https://www.boards.ie/discussion/comment/118649169#Comment_118649169

Might just be an issue with the new battery.

It defo says system battery fault and not RF battery fault?

wilson palacios · 17-02-2022 9:41pm

Ye it’s a wired alarm so there’s no wireless sensors. Do you think it might just need a good charge?

altor · 17-02-2022 10:21pm

https://www.boards.ie/discussion/comment/118649261#Comment_118649261

Could be if it was left on a shelf.

A full charge should sort it.

wilson palacios · 17-02-2022 10:42pm

Cheers, I’ll update here when I find out! 👍🏻

Gymgear Equipment · 12-12-2022 11:15am

Hi Folks

Have a HKC Alarm showing panel battery fault.Changed the 12v bolt battery but the fault is still showing on the Panel.I tried to turn of at the mains with battery disconnected to clear the fault.It stayed of for 20/30 minutes then reapperaed.Any help greatly appreciated

amdaley28 · 12-12-2022 2:34pm

https://www.boards.ie/discussion/comment/119986383#Comment_119986383

I'm no expert in this but did you select Replace battery in the service menu ?

We got the batteries replaced in our system a few days ago & the battery came with an instruction sheet which I have attached.

As I said I'm no expert but maybe this will help.

Ignore the writing as this is when we had our batteries changed.

alarm menu.jpg

altor · 12-12-2022 4:59pm

https://www.boards.ie/discussion/comment/119986383#Comment_119986383

May be an issue with the new battery itself.

The new battery should clear the fault after a few minutes.

davo2001 · 02-09-2024 9:15am

Old thread but having the battery fault error message on my HKC alarm system today, do i need the engineer code to replace the battery or is it just a case of:

Powering off the mains.
Open the casing, replace the battery
Power the mains back on and the fault should just be gone?

altor · 02-09-2024 1:24pm

https://www.boards.ie/discussion/comment/122572862#Comment_122572862

Yes to the above.

You will get a tamper alarm but putting in the code will stop this while working on the alarm.

External bell will ring when the power is disconnected but will restore once you are finished

HKC Panel Battery Fault

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