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Sound dropping on Acer Aspire; Plz Halp

  • 03-08-2014 9:50pm
    #1
    Timmyctc
    Closed Accounts Posts: 5,825 ✭✭✭


    Make and Model: Acer Aspire V3-571

    Is it in warranty? Nope

    Operating System: Windows 8

    Software issue: So I have a USB headset that I occasionally use for gaming etc. It has a 3.5mm jack that then plugs into a volume control for the headset that connects to the laptop. The Realtek HD sound yoke will not make any sound when the USB Headset isn't connected anymore. It wont make sound when it is just connected with the jack either.

    If I try to troubleshoot the problem it detects no issue. When I open the Realtek audio manager and choose to test connection it says that the sound device is in use currently even though no applications are running sound.


    I've uninstalled and reinstalled the drivers and while that worked. The sound left upon waking the laptop up from sleep mode. If I restart the laptop sound sometimes works but will stop if I
    -Plug the USB headset in/out (sound still works through USB headset)
    -Hibernate the laptop then wake it up.

    Any ideas gentlemen/ladies?


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