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UPC 240mb/s + unlimited mobile calls €45

245

Comments

  • Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    pm. wrote: »
    Thanks Ed E my speeds are jumping between 3.1 and 4.8 m/s what should my full speed be considering im on the 240/20 package

    You're connection is actually borked so. Assuming you're using ethernet not wireless you need to get UPC to send a technician.


  • Registered Users Posts: 2,348 ✭✭✭sonofenoch


    pm. wrote: »
    Thanks Ed E my speeds are jumping between 3.1 and 4.8 m/s what should my full speed be considering im on the 240/20 package

    Mine was hitting 7.3mb


  • Registered Users, Registered Users 2 Posts: 2,144 ✭✭✭pm.


    ED E wrote: »
    You're connection is actually borked so. Assuming you're using ethernet not wireless you need to get UPC to send a technician.

    taught as much, called upc today and they are sending out an engineer tomorrow evening, they are not shy about telling you that a fee of €40.00 applies if the fault is on my side how the fcuk can i be at fault...

    told them to leave it until 6pm because thats when the service drops out it works fine during the day


  • Registered Users, Registered Users 2 Posts: 2,144 ✭✭✭pm.


    sonofenoch wrote: »
    Mine was hitting 7.3mb

    what package are you on ?


  • Registered Users Posts: 2,348 ✭✭✭sonofenoch


    pm. wrote: »
    what package are you on ?

    120mb.....signed up for 240, won't have got it yet don't think


  • Registered Users, Registered Users 2 Posts: 5,141 ✭✭✭homer911


    I'm currently on the 120/12 bb and phone bundle and was told my price was going up €1.01 to €45 and I'm getting an extra 150 minutes (never use them)

    Tried opting for the €40 service online but there was no 4 month introduction offered and they were looking for €60 setup fee. It even recognised me as an existing customer..

    Guess a phone call is in order..


  • Registered Users, Registered Users 2 Posts: 310 ✭✭3wayswitch


    pm. wrote: »
    Thanks Ed E my speeds are jumping between 3.1 and 4.8 m/s what should my full speed be considering im on the 240/20 package

    I got the upgrade today and I'm getting 32MB/s

    speed.png


  • Registered Users, Registered Users 2 Posts: 2,624 ✭✭✭Thor


    3wayswitch wrote: »
    I got the upgrade today and I'm getting 32MB/s

    speed.png

    IDM has always shown me the same max speed, assuming the download source can provide it.

    This is my latest test result.

    4036663196.png

    Can't complain at all. The upload looks to be exactly 1:10 ratio and not set to 20Mb. Upload is far more important to me. Uploading 4GB+ files has been cut in halve because of it.


  • Banned (with Prison Access) Posts: 5,575 ✭✭✭AlanS181824


    Feck you and your 24Mb upload UPC! :pac::rolleyes:


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  • Registered Users Posts: 982 ✭✭✭gabbo is coming


    hi

    Where is the option to cancel your services online?

    I want to do this and then sign up to the 240 Bb service


  • Registered Users, Registered Users 2 Posts: 5,141 ✭✭✭homer911


    homer911 wrote: »
    I'm currently on the 120/12 bb and phone bundle and was told my price was going up €1.01 to €45 and I'm getting an extra 150 minutes (never use them)

    Tried opting for the €40 service online but there was no 4 month introduction offered and they were looking for €60 setup fee. It even recognised me as an existing customer..

    Guess a phone call is in order..

    Sorted over the phone, €40 a month, same broadband, no free mobile calls but never use them


  • Registered Users, Registered Users 2 Posts: 2,705 ✭✭✭BrookieD


    after recent price increase i was paying just of €50 a month on the 120mb plan. so called yesterday evening and moved to the 240 plan at 45 a month???? all cool and changed, made a few tweaks on the modem to run wireless at 5ghz and the speed is crazy fast - HTC M8 at over 60mb and the ipad air touching 90mb download.

    wired connection to the desktop pc and this is running at 170 - 200 mb - seems ok and the result of the night was using the horizon phone app. I got my landline number back working again when on the wifi at home.


  • Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    Oh, from the speedtest thread:

    http://www.boards.ie/vbulletin/showpost.php?p=93714110&postcount=1988

    Looks like they've gone to 240/24 not 240/20. Smashing.


  • Closed Accounts Posts: 27,833 ✭✭✭✭ThisRegard


    Duffff-Man wrote: »
    Just checked mine there. I'm paying €52.50 for 120mb and anytime world. Wonder will i be able to upgrade and save a few quid.

    Same as myself, I switched over to the 240 with mobile package for €45, minus the self service discount. My bill is usually over €55 anyway as the cost of mobile calls usually brings it up so the €45 package is perfect, even if the only devices within the house capable of dealing with the high speed is my work laptop which I don't use for any recreational purposes anyway.


  • Registered Users Posts: 11 md3099


    hi
    does anyone else saw an increase in upload to 24 but the speed of the download is still the same at 190 to 200 max???. i reset the modem several times cant pass 200.


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  • Registered Users, Registered Users 2 Posts: 15,369 ✭✭✭✭Oat23


    Trying to upgrade online but they want a €60 'activation fee'. Currently on the 120MB with phone package for €50.

    Will they want €60 if I call them to upgrade tomorrow?


  • Closed Accounts Posts: 27,833 ✭✭✭✭ThisRegard


    The activation fee showed up for me online but it does say it may depend on the package you have, I think it depends on your router really and if you require a new one.

    When I rang I checked and wasn't required to pay it.


  • Registered Users, Registered Users 2 Posts: 73,478 ✭✭✭✭colm_mcm


    Oat23 wrote: »
    Trying to upgrade online but they want a €60 'activation fee'. Currently on the 120MB with phone package for €50.

    Will they want €60 if I call them to upgrade tomorrow?

    If you have a cisco 3925, technicolor 7200 or that white Thomson one with the 2 antennas then you don't need and won't get a new modem.


  • Registered Users, Registered Users 2 Posts: 15,369 ✭✭✭✭Oat23


    ThisRegard wrote: »
    The activation fee showed up for me online but it does say it may depend on the package you have, I think it depends on your router really and if you require a new one.

    When I rang I checked and wasn't required to pay it.
    colm_mcm wrote: »
    If you have a cisco 3925, technicolor 7200 or that white Thomson one with the 2 antennas then you don't need and won't get a new modem.

    Cheers, must have missed that part on the website. I have the cisco (bridged because it's sh*te). I'll give them a call tomorrow.


  • Registered Users, Registered Users 2 Posts: 18,948 ✭✭✭✭Mimikyu


    This post has been deleted.


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  • Banned (with Prison Access) Posts: 1,201 ✭✭✭tharmor


    Oat23 wrote:
    Cheers, must have missed that part on the website. I have the cisco (bridged because it's sh*te). I'll give them a call tomorrow.


    Does the new contract start immediately or after 30 days ?? I am having 200 and planning to degrade to 220 as i only use wifi !!


  • Registered Users, Registered Users 2 Posts: 18,948 ✭✭✭✭Mimikyu


    This post has been deleted.


  • Registered Users, Registered Users 2 Posts: 73,478 ✭✭✭✭colm_mcm


    This post has been deleted.

    What hardware are you using?


  • Posts: 0 [Deleted User]


    Didn't get an email but looks like I can upgrade to the 240mb BB, Horizon Max and phone for €85 vs around €100 unless I'm missing something.

    http://www.upc.ie/existingcustomer/broadband-tv-phone/


  • Banned (with Prison Access) Posts: 1,201 ✭✭✭tharmor


    Starts as soon as you upgrade/downgrade afaik.


    I was thinking to wait till my current contract runs out on 10th feb !! i only pay 24 eur currently for 200 mbps....


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,006 Mod ✭✭✭✭bk


    tharmor wrote: »
    Does the new contract start immediately or after 30 days ?? I am having 200 and planning to degrade to 220 as i only use wifi !!

    Probably true for most people.

    However I decided to upgrade to the 240/24 because of the big jump in upload speed. Upload speed makes a big difference with cloud service (backups, pictures, etc) and with working from home (uploading builds, etc.). So very, very welcome.

    It is amazing for me to think that in the space of one year I've gone from 16m/500kb/s to 120/10mb/s to 240/24mb/s !!!! It is truly amazing times we live in :)

    BTW you can get high speeds with decent wifi. I just did a speed test over wifi (802.11n) and got 198mb/s down, 24.95mb/s up! I admit it was in the same room as the wifi router (sitting room) but still very good performance. With 802.11ac you should easily be able to hit 240mb/s or higher over wifi.


  • Registered Users, Registered Users 2 Posts: 801 ✭✭✭lucast2007us


    bk wrote: »
    Probably true for most people.

    However I decided to upgrade to the 240/24 because of the big jump in upload speed. Upload speed makes a big difference with cloud service (backups, pictures, etc) and with working from home (uploading builds, etc.). So very, very welcome.

    It is amazing for me to think that in the space of one year I've gone from 16m/500kb/s to 120/10mb/s to 240/24mb/s !!!! It is truly amazing times we live in :)

    BTW you can get high speeds with decent wifi. I just did a speed test over wifi (802.11n) and got 198mb/s down, 24.95mb/s up! I admit it was in the same room as the wifi router (sitting room) but still very good performance. With 802.11ac you should easily be able to hit 240mb/s or higher over wifi.

    Is it a UPC router you are using bk?


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,006 Mod ✭✭✭✭bk


    Is it a UPC router you are using bk?

    No, I'm using my own wifi router (Archer C7, it is a 802.11ac model, but I'm only using 802.11n) connected to the UPC router/modem.


  • Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    Not a hope that UPC or any ISPs CPE would manage that kinda of throughput at the moment, though that'll change with AC w/ MIMO units start reaching their price points.

    DLINK just released a new toy at CES actually, this whole focused antennas thing has gone a little too far...
    http://cdn.tecnologia21.com/2015/01/dlink-router.jpg

    Still want one though. Or two.


  • Posts: 0 [Deleted User]


    I have the poor Technocolor 7200, it can't 2.4GHz & 5GHz at the same time, can any of the other non horizon modem/routers?


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  • Registered Users, Registered Users 2 Posts: 34,107 ✭✭✭✭listermint


    This post has been deleted.

    Whats the hardware ?


  • Closed Accounts Posts: 27,833 ✭✭✭✭ThisRegard


    listermint wrote: »
    Whats the hardware ?

    I've been wondering myself since the original question :)


  • Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    cisk wrote: »
    I have the poor Technocolor 7200, it can't 2.4GHz & 5GHz at the same time, can any of the other non horizon modem/routers?

    Nope, no simultaneous dualband support yet. Gotta buy one yourself.


  • Registered Users, Registered Users 2 Posts: 18,948 ✭✭✭✭Mimikyu


    This post has been deleted.


  • Registered Users, Registered Users 2 Posts: 2,200 ✭✭✭moonboy52


    I just upgraded to 240/24. Speedtest of around 140/24

    Going to have get a tech out i think.

    It was flawless on 120Mb


  • Registered Users, Registered Users 2 Posts: 34,107 ✭✭✭✭listermint


    I have an irrational hatred for my Belkin F5D8235-4 v1 Router, I have the Cisco Bridged and the belkin is the wireless access point.

    I dont know why i dont like it maybe because it doesnt sit well NAS. or the interface is limited . Other than that it hasnt really let me down at all.

    What equipment is anyone else using on their Cisco and how do you rate it ?


  • Posts: 0 [Deleted User]


    listermint wrote: »
    I have an irrational hatred for my Belkin F5D8235-4 v1 Router, I have the Cisco Bridged and the belkin is the wireless access point.

    I dont know why i dont like it maybe because it doesnt sit well NAS. or the interface is limited . Other than that it hasnt really let me down at all.

    What equipment is anyone else using on their Cisco and how do you rate it ?

    I have my Cisco 3925 in Bridge mode and a Netgear WNDR3700 dualband router attached. Full WiFi throughout the house with only one deadspot upstairs at the back of the house. Deadspot is covered by a Netgear dualband WiFi extender.
    I have a Samknows white box attached which shows my average monthly download speed is 186mbps and upload is 19mbps in December. There were 4 days over Xmas where there was significant packet loss and latency issues reported by samknows. Has been fine since and that was the first time I had issues in 2014.
    I work from home and the speed on WiFi using the 5hz connection is about 120mbps and that's upstairs.


  • Banned (with Prison Access) Posts: 1,201 ✭✭✭tharmor


    They removed 4 months free for existing customers from website !!


  • Registered Users, Registered Users 2 Posts: 34,107 ✭✭✭✭listermint


    tharmor wrote: »
    They removed 4 months free for existing customers from website !!


    4 months free what ?


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  • Banned (with Prison Access) Posts: 1,201 ✭✭✭tharmor


    listermint wrote:
    4 months free what ?


    4 months half price....lol....getting dreams now of getting a good deal from UPC....


  • Registered Users, Registered Users 2 Posts: 2,200 ✭✭✭moonboy52


    moonboy52 wrote: »
    I just upgraded to 240/24. Speedtest of around 140/24

    Going to have get a tech out i think.

    It was flawless on 120Mb


    Do you guys think i should unbridge my 3925 (and test unbridged) before contacting UPC?


  • Closed Accounts Posts: 27,833 ✭✭✭✭ThisRegard


    Just checked my business laptop with a gigabit Ethernet card. Got 234 down, 24 up. Wireless it drops to around 75 down, up remains similar, limitation of the wireless card I guess.

    This is on the supplied technicolor router.


  • Registered Users, Registered Users 2 Posts: 8,750 ✭✭✭degsie


    moonboy52 wrote: »
    Do you guys think i should unbridge my 3925 (and test unbridged) before contacting UPC?

    Can't you test directly connected to the bridged 3925?


  • Registered Users, Registered Users 2 Posts: 2,200 ✭✭✭moonboy52


    degsie wrote: »
    Can't you test directly connected to the bridged 3925?

    I can degsie. My worry was that if a tech called out, he would not agree with the speeds and potentially claim it was my RT-N16 that was the issue.

    My Cabling is Cat5 and i have tried different cables. As i say it was flawless on 120Mb


  • Registered Users, Registered Users 2 Posts: 8,750 ✭✭✭degsie


    moonboy52 wrote: »
    I can degsie. My worry was that if a tech called out, he would not agree with the speeds and potentially claim it was my RT-N16 that was the issue.

    My Cabling is Cat5 and i have tried different cables. As i say it was flawless on 120Mb

    UPC will only test directly connected to their equipment. After that you are on your own.


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  • Registered Users, Registered Users 2 Posts: 2,074 ✭✭✭ItHurtsWhenIP


    ED E wrote: »
    DLINK just released a new toy at CES actually, this whole focused antennas thing has gone a little too far...
    http://cdn.tecnologia21.com/2015/01/dlink-router.jpg

    Get this trying to look at your router-porn :P

    _______________________________________________________________
    Forbidden

    You don't have permission to access /2015/01/dlink-router.jpg on this server.
    Apache Server at cdn.tecnologia21.com Port 80


  • Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    MMFITWGDV wrote: »
    Get this trying to look at your router-porn :P

    _______________________________________________________________
    Forbidden

    You don't have permission to access /2015/01/dlink-router.jpg on this server.
    Apache Server at cdn.tecnologia21.com Port 80


    They've changed the link, was good earlier. Ill change it later.

    AGl38nVl.png


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,006 Mod ✭✭✭✭bk


    Some results, over 802.11n wifi:

    334046.png

    and directly wired:

    334047.png

    I use my own wifi router, an Archer C7, a fantastic router and I was in the same room as the router for this wifi result. But it does show close to these speeds is possible even with 802.11n!

    Strictly speaking the C7 is a 802.11ac router, but as the only ac client I have is my iPhone 6, I don't use it as such. In fact the reason I bought it is that it is rated as one of the best and fastest 802.11n routers, while being cheaper then many of the other big companies 802.11n routers. That fact that it is also ac compatible is the cream on top, which I can use in future as I upgrade gear.

    One thing to note though, is that wired, the graph is a lot more smooth, reaching the top speed much faster and with less variance. The truth is you will never beat a wired connection.


  • Registered Users, Registered Users 2 Posts: 21,487 ✭✭✭✭Alun


    11vh46w.jpg

    :D:D:D:D:D


  • Registered Users, Registered Users 2 Posts: 786 ✭✭✭Akula


    BK what modem have you bridged from?


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