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Cyber Ghost Premium Plus VPN

  • 23-08-2014 12:43pm
    #1
    barry181091
    Registered Users, Registered Users 2 Posts: 1,628 ✭✭✭


    Hey guys,

    After the atrocity that was VPN Unlimited (:rolleyes:), I decided to get a refund and scout out a Cyberghost discount. Took some looking but I found a good one.

    75% off 1 year of Premium Plus (> 5 devices). €14.99

    I can personally recommend this VPN, great list of servers (They have recently added more US/Canada servers), doesn't log and doesn't throttle certain traffic. :cool:

    https://store.cyberghostvpn.com/848/?scope=checkout&cart=137566&coupon=FT1-95M-DW6&affiliate=27037


«1

Comments

  • #2
    messinkiapina
    Registered Users, Registered Users 2 Posts: 2,162 ✭✭✭messinkiapina


    barry181091 wrote: »
    Hey guys,

    After the atrocity that was VPN Unlimited (:rolleyes:), I decided to get a refund and scout out a Cyberghost discount. Took some looking but I found a good one.

    75% off 1 year of Premium Plus (> 5 devices). €14.99

    I can personally recommend this VPN, great list of servers (They have recently added more US/Canada servers), doesn't log and doesn't throttle certain traffic. :cool:

    https://store.cyberghostvpn.com/848/?scope=checkout&cart=137566&coupon=FT1-95M-DW6&affiliate=27037

    How did you get a refund?


  • #3
    Kevin!
    Registered Users, Registered Users 2 Posts: 1,622 ✭✭✭Kevin!


    http://www.boards.ie/vbulletin/showthread.php?t=2057236370

    existing thread here, thanks for posting though OP


  • #4
    barry181091
    Registered Users, Registered Users 2 Posts: 1,628 ✭✭✭barry181091


    messinkiapina wrote: »
    How did you get a refund?

    Firstly I had the foresight that it could be too good to be true so instead of paying by card, I paid through PayPal.

    When I realised the service was s**t I just logged a refund request through PayPal's resolution centre. I explained that the service was dire and received a refund within a few hours.

    Don't take any notice of that 'Non refundable' babble on those voucher websites. You just have to be cute ;)


  • #5
    messinkiapina
    Registered Users, Registered Users 2 Posts: 2,162 ✭✭✭messinkiapina


    barry181091 wrote: »
    Firstly I had the foresight that it could be too good to be true so instead of paying by card, I paid through PayPal.

    When I realised the service was s**t I just logged a refund request through PayPal's resolution centre. I explained that the service was dire and received a refund within a few hours.

    Don't take any notice of that 'Non refundable' babble on those voucher websites. You just have to be cute ;)

    Sounds good. I paid by PayPal too. I'll do the same, thanks!


  • #6
    coldfire1x
    Registered Users, Registered Users 2 Posts: 3,354 ✭✭✭coldfire1x


    messinkiapina wrote: »
    Sounds good. I paid by PayPal too. I'll do the same, thanks!

    Do let me know if you manage to get the refund, I will try as well.


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  • #7
    Willbbz
    Registered Users, Registered Users 2 Posts: 894 ✭✭✭Willbbz


    Why are people opting for a refund?


  • #8
    TheDriver
    Registered Users, Registered Users 2 Posts: 12,580 ✭✭✭✭TheDriver


    can someone explain to a thicko like me why a VPN is a good idea?


  • #9
    Kevin!
    Registered Users, Registered Users 2 Posts: 1,622 ✭✭✭Kevin!


    TheDriver wrote: »
    can someone explain to a thicko like me why a VPN is a good idea?

    http://lifehacker.com/5940565/why-you-should-start-using-a-vpn-and-how-to-choose-the-best-one-for-your-needs


  • #10
    Del007
    Registered Users, Registered Users 2 Posts: 1,613 ✭✭✭Del007


    Any idea if they have servers in NZ?


  • #11
    banham
    Registered Users Posts: 71 ✭✭banham


    Del007 wrote: »
    Any idea if they have servers in NZ?

    No. But Overplay have.


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  • #12
    podgeandrodge
    Registered Users, Registered Users 2 Posts: 5,857 ✭✭✭podgeandrodge


    barry181091 wrote: »
    After the atrocity that was VPN Unlimited (:rolleyes:), I decided to get a refund

    what was the problem with VPN Unlimited? I signed up and it seems fine?


  • #13
    meolwan
    Registered Users Posts: 509 ✭✭✭meolwan


    Does this work with Now Tv and apple TV ? and if it does where will I find the idiots guide ?


  • #14
    banham
    Registered Users Posts: 71 ✭✭banham


    podgeandrodge wrote: »
    what was the problem with VPN Unlimited? I signed up and it seems fine?

    It other half is happy with it.


  • #15
    Irish Kev
    Registered Users Posts: 249 ✭✭Irish Kev


    barry181091 wrote: »
    Hey guys,

    After the atrocity that was VPN Unlimited (:rolleyes:), I decided to get a refund and scout out a Cyberghost discount. Took some looking but I found a good one.

    75% off 1 year of Premium Plus (> 5 devices). €14.99

    I can personally recommend this VPN, great list of servers (They have recently added more US/Canada servers), doesn't log and doesn't throttle certain traffic. :cool:

    https://store.cyberghostvpn.com/848/?scope=checkout&cart=137566&coupon=FT1-95M-DW6&affiliate=27037


    Can you run some tests on nbc?

    Would love to know if you can access the content

    ta


  • #16
    Mr.Crinklewood
    Registered Users, Registered Users 2 Posts: 12,507 ✭✭✭✭Mr.Crinklewood


    Does this work on routers?


  • #17
    Rsaeire
    Registered Users, Registered Users 2 Posts: 2,888 ✭✭✭Rsaeire


    Mr.Crinklewood wrote: »
    Does this work on routers?

    Yes.


  • #18
    messinkiapina
    Registered Users, Registered Users 2 Posts: 2,162 ✭✭✭messinkiapina


    barry181091 wrote: »
    Firstly I had the foresight that it could be too good to be true so instead of paying by card, I paid through PayPal.

    When I realised the service was s**t I just logged a refund request through PayPal's resolution centre. I explained that the service was dire and received a refund within a few hours.

    Don't take any notice of that 'Non refundable' babble on those voucher websites. You just have to be cute ;)

    I opened a dispute a couple of days ago, still haven't heard anything back. Did you get your refund by simply opening a dispute, or did you have to escalate it to a claim?


  • #19
    uck51js9zml2yt
    Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    will this extend current subs ?
    I'm already on premium till next march

    thanks


  • #20
    ads20101
    Registered Users Posts: 1,452 ✭✭✭ads20101


    messinkiapina wrote: »
    I opened a dispute a couple of days ago, still haven't heard anything back. Did you get your refund by simply opening a dispute, or did you have to escalate it to a claim?

    Ditto - in the same boat. This VPN seems far better.


  • #21
    Dcully
    Moderators, Computer Games Moderators Posts: 14,715 Mod ✭✭✭✭Dcully


    ads20101 wrote: »
    Ditto - in the same boat. This VPN seems far better.

    +1


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  • #22
    ads20101
    Registered Users Posts: 1,452 ✭✭✭ads20101


    Ok, I have my refund re vpn unlimited and am going to sign up for this offer. However has anyone else, who has received a refund from vpn unlimited found that they haven't been disconnected from their sub.

    Just a query......


  • #23
    Dcully
    Moderators, Computer Games Moderators Posts: 14,715 Mod ✭✭✭✭Dcully


    ads20101 wrote: »
    Ok, I have my refund re vpn unlimited and am going to sign up for this offer. However has anyone else, who has received a refund from vpn unlimited found that they haven't been disconnected from their sub.

    Just a query......


    Did you get your refund via a claim ?

    Still no joy for me.


  • #24
    doxy
    Closed Accounts Posts: 200 ✭✭doxy


    ads20101 wrote: »
    Ok, I have my refund re vpn unlimited and am going to sign up for this offer. However has anyone else, who has received a refund from vpn unlimited found that they haven't been disconnected from their sub.

    Just a query......

    Did you just open a dispute, or did you have to escalate it to a claim before you got the refund?


  • #25
    ads20101
    Registered Users Posts: 1,452 ✭✭✭ads20101


    doxy wrote: »
    Did you just open a dispute, or did you have to escalate it to a claim before you got the refund?

    No, didn't need to escalate. Nice chap called Andrew Keller authorised the refund and they were pleasant about it too.

    It came through at 18:10 today.


  • #26
    ads20101
    Registered Users Posts: 1,452 ✭✭✭ads20101


    This was his email address:

    support@stacksocial.zendesk.com


  • #27
    Dcully
    Moderators, Computer Games Moderators Posts: 14,715 Mod ✭✭✭✭Dcully


    ads20101 wrote: »
    This was his email address:

    support@stacksocial.zendesk.com

    He just got back to me and refused to refund.

    "Thanks for reaching out! Unfortunately, this deal had a "No Refunds" policy as stated in the TERMS section of the deal page. However, I'd be willing to issue you a credit for the purchase price ($19) + 10% that can be used for a future purchase.

    Please let me know and I will issue that credit right away."


  • #28
    ads20101
    Registered Users Posts: 1,452 ✭✭✭ads20101


    Dcully wrote: »
    He just got back to me and refused to refund.

    "Thanks for reaching out! Unfortunately, this deal had a "No Refunds" policy as stated in the TERMS section of the deal page. However, I'd be willing to issue you a credit for the purchase price ($19) + 10% that can be used for a future purchase.

    Please let me know and I will issue that credit right away."

    That's very odd.... This is exactly what he sent to me. Additionally I have confirmation that my PayPal acc has been credited:
    Andrew Keller - StackSocial wrote:
    Andrew Keller (StackSocial)
    Aug 26 10:10 AM

    Hey ********,

    Not a problem! I went ahead and processed your refund. Please allow approximately 2-3 business days for your funds to be returned back to your original method of payment.

    If you have any questions, comments, or concerns, please don't hesitate to ask. I'm always here to help!

    Very best,
    Andrew


  • #29
    Cyber Ghost
    Banned (with Prison Access) Posts: 382 ✭✭Cyber Ghost


    Do P2P transfers work on the full version cause they don't on the free one?


  • #30
    Dcully
    Moderators, Computer Games Moderators Posts: 14,715 Mod ✭✭✭✭Dcully


    ads20101 wrote: »
    That's very odd.... This is exactly what he sent to me. Additionally I have confirmation that my PayPal acc has been credited:

    Ive got back to him, theres no way im accepting that, no reason i should eb treated any different.
    I reckon they are getting a lot of refund requests and now suddenly take this stance.


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  • #31
    Dcully
    Moderators, Computer Games Moderators Posts: 14,715 Mod ✭✭✭✭Dcully


    Suddenly things changed after i put on some more pressure.


    "Not a problem! I went ahead and processed your refund. Please allow approximately 2-3 business days for your funds to be returned back to your original method of payment.

    If you have any questions, comments, or concerns, please don't hesitate to ask. I'm always here to help!

    Very best,
    Andrew"


  • #32
    messinkiapina
    Registered Users, Registered Users 2 Posts: 2,162 ✭✭✭messinkiapina


    I finally got my refund too...Didn't have to escalate it to a claim, just opened a dispute and it took 3 days or so for them to respond.


  • #33
    joe250
    Registered Users, Registered Users 2 Posts: 355 ✭✭joe250


    Same here I just got a refund


  • #34
    dodzy
    Registered Users, Registered Users 2 Posts: 10,070 ✭✭✭✭dodzy


    This thread should be renamed "VPN unlimited is shîte - and I got a PP refund". Seriously, anybody coming on here could be forgiven for thinking that the OP was a bum steer!

    Back on topic would be good.


  • #35
    ads20101
    Registered Users Posts: 1,452 ✭✭✭ads20101


    With all respect the 2 issues are related. The reason that the OP put this forward was in direct responce to the problems that boards members were having with the previous vpn BA.

    I think that allowing the original aspect to be discussed may only protect our members. I would also like to add that the VPN unlimited offer remains active and due to the fact that the BA thread re this is now closed this output is valuable.

    You may also argue that this discussion could take place elsewhere, but in my opinion this still relates to the BA set down by the OP.

    I am open to correction but this is only my tuppence worth.


  • #36
    coldfire1x
    Registered Users, Registered Users 2 Posts: 3,354 ✭✭✭coldfire1x


    No refund yet for me for the dispute I have opened with paypal :(


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  • #37
    Leprechaun77
    Registered Users Posts: 498 ✭✭Leprechaun77


    dodzy wrote: »
    This thread should be renamed "VPN unlimited is shîte - and I got a PP refund". Seriously, anybody coming on here could be forgiven for thinking that the OP was a bum steer!

    Back on topic would be good.

    I would tend to agree.....anybody who clicks on and reads the last page or so is going to think this Cyberghost offer is after tanking with problems. I understand that the two are related but all the waffle has side-tracked the real offer.


  • #38
    ShiverinEskimo
    Hosted Moderators Posts: 18,115 ✭✭✭✭ShiverinEskimo


    Question on CyberGhost - If I take the option that provides VPN for 1 device, can that one device by my router and therefore my entire network at home - PCs, Laptops, Phones, Consoles?


  • #39
    Dcully
    Moderators, Computer Games Moderators Posts: 14,715 Mod ✭✭✭✭Dcully


    I bought cyberghost and can confirm is 10x better than vpn unlimited.


  • #40
    frostypants
    Closed Accounts Posts: 209 ✭✭frostypants


    Am using CyberGhostVPN myself. Is there any reason why boards.ie is blocked when I use it? Every other site is fine. Am using the German server

    Edit: It's working again :)


  • #41
    frostypants
    Closed Accounts Posts: 209 ✭✭frostypants


    Another quick question about this VPN. How come running a speed test isn't accurate?

    I'm getting over 20mb down even though my max speed is 11mb. Obviously I didn't magically get double the speed :) but does the VPN connection affect the test in some way?


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  • #42
    TempAc
    Registered Users, Registered Users 2 Posts: 84 ✭✭TempAc


    frostypants wrote: »
    Am using CyberGhostVPN myself. Is there any reason why boards.ie is blocked when I use it? Every other site is fine. Am using the German server

    Edit: It's working again :)
    The Erfurt servers don't like boards.ie for some reason, Hamburg and Frankfurt work just fine though.


  • #43
    podgeandrodge
    Registered Users, Registered Users 2 Posts: 5,857 ✭✭✭podgeandrodge


    I'm getting 9 Mbps download speed with VPN Unlimited using the Hampshire connection. So I think it is fine for browsing.

    What is the particular issue people are having with it? Ok, I know it's not going to allow a fast download, but why all the anger for something that cost €5 a year for the next 3 years to access even geoblocked sites? Is it not worth it at this price even for that?

    Cyberghost is 3 times as expensive so if you are not downloading, but simply surfing and require a change of location, I think the vpn unlimited was a good deal (but I appear to be the only one!)


  • #44
    coldfire1x
    Registered Users, Registered Users 2 Posts: 3,354 ✭✭✭coldfire1x


    You are right, it's fine for casual browsing and if you dont need the high speeds. It's a good deal then and very reasonable.

    My requirements / usage are different, so not really suited.

    Got my refund though and now have a Cyberghost premium plus account :)
    podgeandrodge wrote: »
    I'm getting 9 Mbps download speed with VPN Unlimited using the Hampshire connection. So I think it is fine for browsing.

    What is the particular issue people are having with it? Ok, I know it's not going to allow a fast download, but why all the anger for something that cost €5 a year for the next 3 years to access even geoblocked sites? Is it not worth it at this price even for that?

    Cyberghost is 3 times as expensive so if you are not downloading, but simply surfing and require a change of location, I think the vpn unlimited was a good deal (but I appear to be the only one!)


  • #45
    Gerard_Smith
    Registered Users, Registered Users 2 Posts: 1,007 ✭✭✭Gerard_Smith


    What kind of speeds are people getting from cyber ghosts premium Irish servers? I found the free version to be rather slow.


  • #46
    Dcully
    Moderators, Computer Games Moderators Posts: 14,715 Mod ✭✭✭✭Dcully


    Gerard_Smith wrote: »
    What kind of speeds are people getting from cyber ghosts premium Irish servers? I found the free version to be rather slow.


    Free version is very limited in terms of speeds.
    With premium plus im getting close to 60mb while connected to UK servers,without cyberghost im getting a solid 69mb.
    I would highly recommend it.

    I havent tried Irish servers as UK ones have been fine for me.


  • #47
    54kroc
    Closed Accounts Posts: 2,376 ✭✭✭54kroc


    Gerard_Smith wrote: »
    What kind of speeds are people getting from cyber ghosts premium Irish servers? I found the free version to be rather slow.

    Strangely I get better speeds with it on? Around 18 when it's on and 17 when it's off.
    I've done it a few times and got the same results.


  • #48
    Gerard_Smith
    Registered Users, Registered Users 2 Posts: 1,007 ✭✭✭Gerard_Smith


    54kroc wrote: »
    Strangely I get better speeds with it on? Around 18 when it's on and 17 when it's off.
    I've done it a few times and got the same results.

    If you are on eircom you aren't alone. I'm using Tunnelbear right now for just that reason.


  • #49
    RossieMan
    Registered Users, Registered Users 2 Posts: 6,766 ✭✭✭RossieMan


    as above, with eircom and sometimes its quicker using the VPN.

    Seems very strange.


  • #50
    cruhoortwunk
    Registered Users, Registered Users 2 Posts: 2,355 ✭✭✭cruhoortwunk


    I notice the UK server I use is very slow recently. iplayer is unusable. It has been fine for over a year. I reckon they have taken on a lot of new users recently, and it's a knock on effect. I use uk.l2tp.cyberghostvpn.com
    Can someone with a premium account let me know which UK server name they use?


  • #51
    moodrater
    Closed Accounts Posts: 1,638 ✭✭✭moodrater


    cruhoortwunk wrote: »
    I notice the UK server I use is very slow recently. iplayer is unusable. It has been fine for over a year. I reckon they have taken on a lot of new users recently, and it's a knock on effect. I use uk.l2tp.cyberghostvpn.com
    Can someone with a premium account let me know which UK server name they use?
    You can see the server load on their server list and selwct the one you want e.g. london-s01-i01 etc.


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