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New monitor has trouble with PS4.

  • 19-08-2015 12:50am
    #1
    Occono
    Registered Users, Registered Users 2 Posts: 1,096 ✭✭✭


    It's an Asus VX229H, and it simply won't display anything from a PS4 with HDCP on, which means no Netflix or Blurays, which I do want to use it for.

    Looking it up, the monitor IS meant to be HDCP compatible. Though the model seems a bit obscure, it's a 21.5" version of the 23" VX239H, which has a lot more reviews and results. Still, it shouldn't be having trouble with HDCP.

    Nothing in the manual gives any help. Any ideas before I try consumer support or just going ahead and returning it to Komplett?


Comments

  • #2
    catfax
    Registered Users, Registered Users 2 Posts: 51 ✭✭catfax


    Try turning on the game mode in the monitor settings, also replace the HDMI cable with another do not use whatever came with it (I suspect the cable is culprit).

    If it still doesn't work after replacing the HDMI cable, you could get a HDMI switch (or display clone) and put that in between the monitor and PS4 these can sometimes resolve HDMI/HDCP handshaking issues.

    If still broken then send back to Komplett.


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