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Xperia Warrenty Repair, Which Centre - Fónefix or SBE

  • 29-05-2013 3:10pm
    #1
    djmarkus
    Registered Users, Registered Users 2 Posts: 1,606 ✭✭✭


    Hi All.

    I need to get a hardware fault fixed with my Xperia T.

    I have been given a choice of 2 Centres to send it to:

    FóneFix or SBE Ireland.

    What are peoples feedback of them? Which are more reliable?

    Thanks!

    David


Comments

  • #2
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    Used fonefix, dont like the fee for hand delivering a phone but other than that very good service.


  • #3
    djmarkus
    Registered Users, Registered Users 2 Posts: 1,606 ✭✭✭djmarkus


    ED E wrote: »
    Used fonefix, dont like the fee for hand delivering a phone but other than that very good service.


    I'm assuming because it's under warranty it will be free of fees :)


  • #4
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    djmarkus wrote: »
    I'm assuming because it's under warranty it will be free of fees :)

    Only if you post it to them. You pay the walk in fee even in warranty.


  • #5
    djmarkus
    Registered Users, Registered Users 2 Posts: 1,606 ✭✭✭djmarkus


    Just to offer some feedback.

    Received my phone back from foxfix, and the issue is there. All they did was updated the software, which I stated I did before I sent it in.

    They put no effort into fixing the phone.

    Absolutely appalling.


  • #6
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    Is it the tint?


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  • #7
    djmarkus
    Registered Users, Registered Users 2 Posts: 1,606 ✭✭✭djmarkus


    No, Bluetooth and Wifi bombing out.

    Sony are arranging a "VIP" repair to SBE(They have a closer relationship seemingly)

    I'm making a YT video of the issue, just for proof.


  • #8
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    Hope you have a better experience with them.


  • #9
    djmarkus
    Registered Users, Registered Users 2 Posts: 1,606 ✭✭✭djmarkus


    Just received my replacement phone from SBE. Week and a half turnaround.

    Would recommend them...

    But one tip... always have a Youtube video of the phone exhibiting the problem.


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