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Gmail App

  • 20-06-2013 8:27pm
    #1
    Euphoriasean
    Registered Users, Registered Users 2 Posts: 1,026 ✭✭✭


    Hi,

    I have the latest Gmail app but the "All Mail" folder doesn't show any new messages. It says there are 20 unread messages as per the attached screenshot but when I go into the folder it doesn't show these messages. It only show the messages from the date I downloaded the app.Refreshing does not work either.

    I have deleted and reinstalled the app but keep getting the same issue.

    Any ideas?

    I want to use the Gmail app as I like the ability to set the home screen widget to the "all mail" folder.


Comments

  • #2
    Mr E
    Registered Users, Registered Users 2 Posts: 55,535 ✭✭✭✭Mr E


    Obvious question but I'll get it out of the way - if you log in via your browser (on your desktop) and look at the All Mail label, does it say 20?


  • #3
    Euphoriasean
    Registered Users, Registered Users 2 Posts: 1,026 ✭✭✭Euphoriasean


    Mr E wrote: »
    Obvious question but I'll get it out of the way - if you log in via your browser (on your desktop) and look at the All Mail label, does it say 20?

    Yeah its fine that way and does show 20 also. It also works fine with the mail app. Just having an issue with the Gmail app.

    It strange that it shows the correct amount of unread emails but wouldn't actually show those emails when I go into the folder.


  • #4
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Have you tried clearing the data and cache of the app as well as deleting it?


  • #5
    Euphoriasean
    Registered Users, Registered Users 2 Posts: 1,026 ✭✭✭Euphoriasean


    [Deleted User] wrote: »
    Have you tried clearing the data and cache of the app as well as deleting it?

    When I delete and re-install the app all emails show in the all mail folder but it won't update again until I delete and re-install. I have done this several times. Clearing the cache doesn't seem to have any effect.


  • #6
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    I assume when you say you are deleting the app you are doing it via adb or something? Did you clear both the data and the cache?


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  • #7
    Skill Magill
    Registered Users, Registered Users 2 Posts: 2,572 ✭✭✭Skill Magill


    What launcher are you using? I was getting similar with nova and went back to touch wiz and problem disappeared


  • #8
    Euphoriasean
    Registered Users, Registered Users 2 Posts: 1,026 ✭✭✭Euphoriasean


    [Deleted User] wrote: »
    Have you tried clearing the data and cache of the app as well as deleting it?

    I cleared the data also now,I hadn't done this previously and sent a test mail which does now now show up in the all mail folder. Hopefully this is the fix.

    Thanks for your help


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