HKC APP

KoolKid · 03-06-2014 11:17pm

altor wrote: »

If its not out

I agree,but they willl have to move with the times. But there's always Risco if the need arises. Its the nicest app I've seen yet.

altor wrote: »

Sure if you have an ip connection why the need for central station monitoring

Thats a strange response from someone in the industry.
For Garda response of course.

altor wrote: »

Same with the power cuts, seems you are the only one not affected by them

Must be good & lucky I guess.:D

kub · 04-06-2014 12:04am

5 pages so far about a product none of us has been trained in and asked the manufacturer about.

I can only imagine what will be accumulated after we have been trained on it.

stuartkee · 04-06-2014 12:31am

i have had the HKC app working over GPRS for 3 days at the ideal homes in april worked great not a bother at all the big advantage I can see is that its many things in one as in if you want to download the app and use it that way you can also it will be a normal text gsm command and control and also they are allowing you to use it to connect to monitoring stations so no need to get sims from monitoring stations also you can text it as many times as you like and there is a world sim in it so hand for roaming different networks all with the sim included in the price . As Altor said its all about giving options to people I can see me using half gsm other half gprs but its the customers choice plus its an option only reg installers can offer and that's a good thing id say .

KoolKid · 04-06-2014 7:19am

So is this just a GSM with all these options?
Or is there a Lan card as well?

altor · 04-06-2014 4:25pm

The GSM can do text, voice and GPRS. Lan card is separate.
They are individual modules which can be plugged onto the board.

KoolKid · 04-06-2014 4:38pm

So is it possible to get the Lan card only and set up the app to give you push notifications and email alerts without paying any monthly or annual charge?

kub · 04-06-2014 6:47pm

KoolKid wrote: »

So is it possible to get the Lan card only and set up the app to give you push notifications and email alerts without paying any monthly or annual charge?

I think so yes.

KoolKid · 04-06-2014 8:11pm

Well if that's possible that good. Why would you then want to use GSM with charges?
I don't see many self monitored customers looking for multiple comms paths.

altor · 04-06-2014 10:00pm

KoolKid wrote: »

So is it possible to get the Lan card only and set up the app to give you push notifications and email alerts without paying any monthly or annual charge?

I would say no as once you want the system connected to Securecom I am sure there will be some charge. Could be wrong but will find out more at the open day.

KoolKid · 04-06-2014 10:58pm

Even if you are only connecting via IP there will still be a subscription??:eek:
There is no line rental or SIM rental & you are paying for your broadband connection already.
That can't be right.

altor · 05-06-2014 10:50pm

I would say is more so to cover the cost of maintaining Securecom.
Its not free just because you have an IP connection.

KoolKid · 05-06-2014 11:17pm

It is with Risco which is also a cloud service.
Sounds to me like they are more interested in a recurring revenue stream that there is really no need for.
I've been using apps & IP access since its been available & I really don't see the need to pay for a comms path over IP.

John Kelly of · 06-06-2014 12:14pm

From what I can gather speaking to Steven if you want to use the app with a gsm you will need a securecom gsm and its going to cost 60 euro per annum rental to hkc for the world sim etc.

I think the installer will have to somehow collect the rental for the world sim from the customers and pay hkc by monthly direct debit for each to keep them active. That sounds like hassle but we will see I suppose. Compare this to the gsm-q which would cost about 20 euro per annum to keep topped up with a prepaid sim and this is left up to the customer to sort out in the case of self monitoring.

The securecom gsm itself is going to be 100 euro plus vat which is cheaper than gsm-q.

Anyways will find out more next tuesday in Ballymount.

KoolKid · 06-06-2014 3:47pm

It does seem very over complicated for no other reason that create a revenue stream.
The simple solution would be panel connects to broadband and uses that connection for push notifications and or email alerts. The same connection handles the controls from the app. What else is needed? Simple effective and cost free for the customer.

2012paddy2012 · 23-10-2014 10:39am

Hi just see hkc app on iPhone have system installed 18 months ago .... Have no landline only mobile broadband -I see you must register to use it ..... Does anyone know about it ? Does it need add on to panel ? Or phone line ? Have text dialler fitted ... Would be handy if an inexpensive addition thks

2012paddy2012 · 23-10-2014 10:42am

2012paddy2012 wrote: »

Hi just see hkc app on iPhone have system installed 18 months ago .... Have no landline only mobile broadband -I see you must register to use it ..... Does anyone know about it ? Does it need add on to panel ? Or phone line ? Have text dialler fitted ... Would be handy if an inexpensive addition thks

Oops I think a
I didn't create a new thread although I thought I selected new post ... Please move if incorrectly posted mod thks

KoolKid · 23-10-2014 10:49am

2012paddy2012 wrote: »

Would be handy if an inexpensive addition thks

Unfortunately that's not the case with this panel.
You Must register and pay an annual subscription to use the app. Most other systems allow you this facility for free.
In the long run upgrading to a brand like Risco GSD or Siemens would be cheaper.

2012paddy2012 · 23-10-2014 11:04am

KoolKid wrote: »

Unfortunately that's not the case with this panel.
You Must register and pay an annual subscription to use the app. Most other systems allow you this facility for free.
In the long run upgrading to a brand like Risco GSD or Siemens would be cheaper.

Thks for quick reply only got it 18 months ago it's grand so just into gadgets .. Was thinking of getting it if cheap ... Thks again

fred funk }{ · 23-10-2014 4:08pm

2012paddy2012 wrote: »

Thks for quick reply only got it 18 months ago it's grand so just into gadgets .. Was thinking of getting it if cheap ... Thks again

You'll need either a Lan card, wifi card or a gsmsc to connect to HKC's server. There a charge for the service

I install HKC, Risco and Siemens systems and HKC's app is by far the best out there at the moment.

Considering that you have a hkc system already in place then it would be the cheaper option to go with them but you will have the monthly fee.

2012paddy2012 · 23-10-2014 5:01pm

fred funk }{ wrote: »

You'll need either a Lan card, wifi card or a gsmsc to connect to HKC's server. There a charge for the service

I install HKC, Risco and Siemens systems and HKC's app is by far the best out there at the moment.

Considering that you have a hkc system already in place then it would be the cheaper option to go with them but you will have the monthly fee.

What's the fee ta

John Kelly of · 23-10-2014 6:14pm

60 euro per annum direct debit for text messages and app if you get the gsm-sc plug on module.
You will also have to pay 8 euro for each smartphone you install the app on.
You will also need a software upgrade for you main control panel if you have a panel that old.

2012paddy2012 · 23-10-2014 7:15pm

John Kelly of wrote: »

60 euro per annum direct debit for text messages and app if you get the gsm-sc plug on module.
You will also have to pay 8 euro for each smartphone you install the app on.
You will also need a software upgrade for you main control panel if you have a panel that old.

Panel only 18 months old - I would be interested in getting that done ... Is a mobile broadband connection - wifi required - no landline. A basic text dialler is connected on for events - text three numbers on event occurring ... Is this do able yourself with engineering code and some basic knowledge of hkc thks

John Kelly of · 24-10-2014 9:04am

Hang on do you have the hkc 1070 (plastic main control panel) or the hkc 8/12 (metal main control panel)? if you have the 8/12 then you need to get a new control panel/keypad to get the hkc app.
Even if you have the 1070 panel you will require a software upgrade.
The best vehicle for the app is the gsm-sc which can send texts as well as push notification. For a bit more money it can do voice phone-calls as well to whatever numbers you like.
The potential drawback is gsm jamming or loss of mobile signal but at least if that happens you will be notified by push notification from Securcomm that the system has lost contact.

KoolKid · 24-10-2014 9:13am

Is there not an IP path as well as the GSM in the event of jamming?

Evolution1 · 24-10-2014 9:53am

Theres a Wifi card and the gsm sc card.. both should alert you to a comms loss/jam

John Kelly of · 24-10-2014 10:00am

KoolKid wrote: »

Is there not an IP path as well as the GSM in the event of jamming?

he he go on or that

KoolKid · 24-10-2014 10:00am

Isn't there a Lan card and a WiFi card?
If they are both using IP wouldn't they still communicate with the cloud if the GSM was jammed?

Evolution1 · 27-10-2014 12:48am

Don't know TBH.

nicnac · 15-02-2015 8:07pm

KoolKid wrote: »

I would consider IP more reliable.

No way! A broadband connection more reliable to a gsm? Always better to have a fallback. I definitely wouldn't be happy with that sort of redundancy on my HKC.

KoolKid · 16-02-2015 7:58am

I have seen phone lines cut and I have seen GSM jammers used. I'm not saying anything is 100 %secure but I have not yet seen a burglar attack an Internet connection.

nicnac · 16-02-2015 11:11am

I see your point about the jammer, given that they can be purchased for 20 euro on the internet.
GSM is definitely not reliable. I don't see it as "a step backwards as an IP connection" though. I'll explain why below.
To bring down the gsm they either need to have a jammer with them, or get into the alarm box and reef the card out (by that time the alarm has definitely faulted (tamper and entry delay etc). So it covers in the eventuality of the opportunistic robber, who forgot his jammer that day.

My point earlier regarding IP/Wifi was that all they have to do is cut the mains to bring down your broadband/internet.
I wouldn't consider IP more reliable at all for that reason. It can be plugged out very easily.

The best solution at the moment is a combination of devices and products. Don't discount any of them as they all have pros and cons. Nothing is "reliable". And I don't think you can put a paritial percentage on the reliability of any of the methods. Put in whatever you can gsm, wifi and visual deterrents, like good security locks on all of the doors, a nice big bright light , CCTV. A big mutt barking behind the door.The more the merrier. The more you put in, the longer it takes for them to get in. Make your property too much work, when your neighbour has left their window open and hasn't bothered with any security measures at all.
They'll just knock in there instead.

What I like about HKC is that if communication is lost then I know about it as they send out "polling" signals.

EoC · 29-03-2015 11:06pm

OK I have read through this post and since I'm a spendthrift type of person I would like to know best option for the HKC with WIFI only. I have HKC 1070 I think.

At present I use the OWL system to monitor my electricity usage. The OWL hardware cost me 70 euros and it uses WIFI to send usage to an OWL server and I can see all my usage. There is no cost for this service and it's pretty amazing.

Recently I installed a Climote system using a SIM card and to be honest I don't even like paying them 36 euro annual charge for the SIM card.

My question:
Can I install the HKC wifi card and use my broadband to communicate. I don't really care about redundancy or failovers. At present I don't have any way to communicate with my Alarm system so just using a WIFI card would be fine.

What are the cost of just using WIFI only (I don't want a SIM card)?

Regards
EoC

Evolution1 · 29-03-2015 11:54pm

Cost is €60 a year and you can use both the WiFi and gsm for that price. It covers all three.

KoolKid · 30-03-2015 7:39am

EoC wrote: »

My question:
Can I install the HKC wifi card and use my broadband to communicate. I don't really care about redundancy or failovers. At present I don't have any way to communicate with my Alarm system so just using a WIFI card would be fine.

What are the cost of just using WIFI only (I don't want a SIM card)?

No.
For some reason HKC will not allow a direct connection to the panel via IP, even though there is a Lan card and a WiFi card available.
I find Siemens the best option for this feature. You can connect via a browser through Spc connect.com if the data connection is not available from your phone. You can also connect directly to your panel via your ip address the same as you would to a CCTV system etc.
Risco and GSD also provide free apps and cloud services.

Evolution1 · 30-03-2015 9:03pm

KoolKid wrote: »

No.
For some reason HKC will not allow a direct connection to the panel via IP, even though there is a Lan card and a WiFi card available.
I find Siemens the best option for this feature. You can connect via a browser through Spc connect.com if the data connection is not available from your phone. You can also connect directly to your panel via your ip address the same as you would to a CCTV system etc.
Risco and GSD also provide free apps and cloud services.

Of course the OP can use the WiFi card or LAN card to connect to his panel.. What makes you think otherwise ????

Sequence 365 · 30-03-2015 9:49pm

I would also vote for the Siemens SPC, Risco or GSD control panels, no app charges. The GSD panel will also let you view live CCTV with one of there cameras using the same app for the alarm system which is a big plus in my book

altor · 30-03-2015 10:24pm

EoC wrote: »

My question:
Can I install the HKC wifi card and use my broadband to communicate. I don't really care about redundancy or failovers. At present I don't have any way to communicate with my Alarm system so just using a WIFI card would be fine.

What are the cost of just using WIFI only (I don't want a SIM card)?

Regards
EoC

Yes you can use a Wifi card to monitor your alarm using Securecomm.
The down side to just using this one path is if the router is off then you have no communications.

altor · 30-03-2015 10:29pm

Sequence 365 wrote: »

I would also vote for the Siemens SPC

Are Siemens doing there own alarm installs now?

KoolKid · 30-03-2015 11:09pm

Evolution1 wrote: »

Of course the OP can use the WiFi card or LAN card to connect to his panel.. What makes you think otherwise ????

Apologies. I didn't know there was a change. Can you now use the IP lan card or WiFi card to connect to the panel via IP ? So is there is no longer a need to subscribe to use a SIM card and connect via GPRS?

Sequence 365 · 30-03-2015 11:17pm

altor wrote: »

Are Siemens doing there own alarm installs now?

Not that I have ever heard of . They would be a very large Manafacture worldwide.

altor · 30-03-2015 11:31pm

Sequence 365 wrote: »

Not that I have ever heard of . They would be a very large Manafacture worldwide.

Just seen this on the PSA website.
Any ideas?

Evolution1 · 30-03-2015 11:36pm

KoolKid wrote: »

Apologies. I didn't know there was a change. Can you now use the IP lan card or WiFi card to connect to the panel via IP ? So is there is no longer a need to subscribe to use a SIM card and connect via GPRS?

What you posted is not what the OP asked. This has already been discussed here in the comparison thread .

KoolKid · 30-03-2015 11:39pm

I didn't see anything on the comparison thread about the ability to connect directly to a HKC panel over IP. If this is now possible without the need to use GPRS and a SIM card with an annual subscription perhaps you could point me in the direction of the updated information.

Evolution1 · 30-03-2015 11:42pm

KoolKid wrote: »

I didn't see anything on the comparison thread about the ability to connect directly to a HKC panel over IP. If this is now possible without the need to use GPRS and a SIM card with an annual subscription perhaps you could point me in the direction of the updated information.

The OP asked if he could use broadband to connect to a HKC panel and not use a GSM SC. YES he can using a WiFi or LAN card. All info is available on HKCs site

Evolution1 · 30-03-2015 11:44pm

altor wrote: »

Just seen this on the PSA website.
Any ideas?

No way?!?! Would you use a manufactures gear if they decided to start installing ?

John Kelly of · 31-03-2015 7:36am

Sequence 365 wrote: »

I would also vote for the Siemens SPC, Risco or GSD control panels, no app charges. The GSD panel will also let you view live CCTV with one of there cameras using the same app for the alarm system which is a big plus in my book

I think hkc are bringing a new camera pir for use with their app to their demonstration day next week.
Also don't Siemens still use those ineffective Visonic wireless inertia sensors still? Or has that changed?
Risco are Israeli right? probably most don't care but a lot of people might not like to support the Israeli security industry.
As for GSD they are a very small operation. What happens if they go bust? What happens to their app and how do you get replacement parts for your alarm in a few years?

Once thing I agree with though is that hkc should have the app free for the wifi and lan card as long as people don't use the text option there should be no charges. As for the hkc products and their reliability and effectivness they are fantastic. Thats the main reason why the vast majority of installers keep using them.

KoolKid · 31-03-2015 7:47am

Evolution1 wrote: »

The OP asked if he could use broadband to connect to a HKC panel and not use a GSM SC. YES he can using a WiFi or LAN card. All info is available on HKCs site

I think the OP was asking if you can connect directly remotely in the way you can with the likes of Siemens without the need to use the cloud server or without the need to pay annually. If that's the case no that's not possible with HKC.

KoolKid · 31-03-2015 7:51am

Evolution1 wrote: »

No way?!?! Would you use a manufactures gear if they decided to start installing ?

Not if there were to turn into an installation company in competition with us. Would you?
However I don't think that's what this is about.
It is interesting that you bring up that subject though. Let's wait and see what's down the road.

altor · 31-03-2015 10:21am

Evolution1 wrote: »

No way?!?! Would you use a manufactures gear if they decided to start installing ?

Firstly, how would any of us compete with them as they would have the equipment far cheaper than any of us.
If they are licensed they would need to of installed some systems to attain the standard also so its fair to say its in motion.

altor · 31-03-2015 10:25am

John Kelly of wrote: »

Also don't Siemens still use those ineffective Visonic wireless inertia sensors still? Or has that changed?

You can still use these sensors if you can get a receiver.
Another alternative is to add third party sensors through a bridge, not a great way of doing it in this day and age but it is possible.

HKC APP

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