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Issue on iOS loading mobile site

  • 24-08-2014 8:10am
    #1
    Registered Users, Registered Users 2 Posts: 438 ✭✭thereitisgone


    As headline says for the last week when using boards.ie the add space on the right of the page is a problem when i open a thread the words on that side of the page are hidden behind the add. Anyone had this problem before.
    Post edited by Shield on


«1

Comments

  • Registered Users Posts: 170 ✭✭Suzyq


    Having the same problem.


  • Registered Users, Registered Users 2 Posts: 22,584 ✭✭✭✭Steve


    Can you take a screenshot and post it?

    Thread would be better suited in the dev forum where the site techs would see it but a screeenshot / picture would be also be useful for them. :)


  • Closed Accounts Posts: 3,411 ✭✭✭Avada




  • Registered Users, Registered Users 2 Posts: 438 ✭✭thereitisgone


    Ok just clicked on a posy to take screenshot and problem has gone everything good again. I did nothing to try and fix it so very strange. If it comes back again will take screenshot and post.


  • Closed Accounts Posts: 8,840 ✭✭✭Dav


    Please do, it'd be a big help because that's definitely not behaving as it should be.


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  • Registered Users Posts: 66 ✭✭reera82


    Same thing happening to me. Just tried uploading a screenshot. Hopefully it works.


  • Registered Users, Registered Users 2 Posts: 100 ✭✭peterjmaxwell


    Having a problem with the ad when on an ipad. It's overlaying onto the posts and if zoom to read (as I often do), the ad doesn't scale down and takes up even more space.


  • Registered Users, Registered Users 2 Posts: 192 ✭✭Jim from Cork


    Same here on the Ipad.

    Edit: of course now that I have posted here the ad bar is gone for 30 days!


  • Registered Users, Registered Users 2 Posts: 208 ✭✭kaltz


    Same here. Been happening for a week or so. image.jpg


  • Closed Accounts Posts: 8,840 ✭✭✭Dav


    Thanks for posting the images folks, they're a big help. We've got someone taking a look at it now.


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  • Registered Users Posts: 267 ✭✭Grudle


    Any timeframe for a fix on this? Having same thing happen to me on ipad


  • Closed Accounts Posts: 8,840 ✭✭✭Dav


    It's being worked on as we speak, so hopefully today or tomorrow should sort it out.


  • Registered Users, Registered Users 2 Posts: 2,580 ✭✭✭frash


    See attached.

    Loads eventually.

    Chrome Version 38.0.2125.24.


  • Closed Accounts Posts: 8,840 ✭✭✭Dav


    Hey Frash, it a consistent problem or does it go away if you do a hard refresh (CTRL+F5) of the page?


  • Registered Users, Registered Users 2 Posts: 22,798 ✭✭✭✭The Hill Billy


    I had the same issue a couple of hours ago. F5 sorted it. No probs since.


  • Closed Accounts Posts: 8,840 ✭✭✭Dav


    Yea, I get that myself on occasion, which is why I wanted to make sure it's not a problem after the refresh.


  • Registered Users, Registered Users 2 Posts: 2,580 ✭✭✭frash


    No - still the same after a hard refresh

    Even restarting the browser it's the same.

    Menu doesn't load until I click on the down arrow - it used to just load when I'd hoover over 'My Forums'.
    No issue with the the hoovering over my user name - that menu loads fine.


  • Closed Accounts Posts: 8,840 ✭✭✭Dav


    I've had some of our tech team looking into this - are you by chance using a beta build of Chrome? They've replicated the issue using version 38.0.2125.24 beta (64-bit).


  • Registered Users, Registered Users 2 Posts: 2,580 ✭✭✭frash


    Dav wrote: »
    I've had some of our tech team looking into this - are you by chance using a beta build of Chrome? They've replicated the issue using version 38.0.2125.24 beta (64-bit).

    Yeap. Same version (see OP).


  • Registered Users Posts: 1,238 ✭✭✭Kaizersoze81


    Having problem similar to this on iphone 5, started yesterday. The front page is unreadable due to banner ad on side


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  • Administrators, Entertainment Moderators, Social & Fun Moderators, Society & Culture Moderators Posts: 18,750 Admin ✭✭✭✭✭hullaballoo


    Having problem similar to this on iphone 5, started yesterday. The front page is unreadable due to banner ad on side
    Apart from the banner ad, the full site on mobile is not rendering correctly. No links to threads/thread titles and the Thanks tab is sitting in front of the Latest Posts tab.


  • Registered Users, Registered Users 2 Posts: 100 ✭✭peterjmaxwell


    Here's a screenshot of the view on my iPhone 5. The same also in portrait orientation on my ipad


  • Subscribers Posts: 3,702 ✭✭✭TCP/IP


    Same problem for me when viewing on iPad front page unreadable.


  • Closed Accounts Posts: 8,840 ✭✭✭Dav


    We're looking into it folks, I reckon that viewing the desktop site on so small a screen is definitely a factor though, but the tech team are looking into it to give me a definitive answer on what's happening.


  • Registered Users Posts: 1,238 ✭✭✭Kaizersoze81


    Dav wrote: »
    We're looking into it folks, I reckon that viewing the desktop site on so small a screen is definitely a factor though, but the tech team are looking into it to give me a definitive answer on what's happening.

    It's never been an issue up until yesterday. I can't stand the touch site. The full site has worked perfect on iphone 5 until now.


  • Registered Users, Registered Users 2 Posts: 8,512 ✭✭✭baby and crumble


    Hey guys, the logged in view for the followed forums won't load properly. I've tried it on an iPhone 4s and iPad mini both running iOS 7.1.2 and using safari. Tried restarting the browser and deleting history, nothing works.


  • Registered Users Posts: 1,238 ✭✭✭Kaizersoze81


    Yeah I'm having the same issue on iphone 5. Every page except the front page works fine. It's to do with the huge banner ad on the right hand side throwing everything out of shape I think.


  • Subscribers Posts: 3,702 ✭✭✭TCP/IP


    Any update on this. Surely not a hard fix. Can we not change the location of the announcements box as it is taking up a huge amount of space.


  • Posts: 50,630 ✭✭✭✭ [Deleted User]


    Same here :)


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  • Closed Accounts Posts: 44 Boards.ie: Andres


    Thanks for the heads up guys, we've pushed a fix for this.
    Please let us know if you see it happening again.

    Thanks


  • Registered Users, Registered Users 2 Posts: 8,512 ✭✭✭baby and crumble


    Well it's still happening for me but sure I'll give you more time. :p


  • Administrators, Entertainment Moderators, Social & Fun Moderators, Society & Culture Moderators Posts: 18,750 Admin ✭✭✭✭✭hullaballoo


    Yep, same here:

    321141.png


  • Registered Users Posts: 1,238 ✭✭✭Kaizersoze81


    Same here, no change. It's only on the front page this is happening btw. Every other page within the site is fine.


  • Registered Users Posts: 1,238 ✭✭✭Kaizersoze81


    That's not how it was up until 2 days ago. Before you could see the forum name->thread title . Now it's just showing thread title, which is pretty useless without knowing which forum it's in.


  • Registered Users, Registered Users 2 Posts: 11,393 ✭✭✭✭Vegeta


    That's not how it was up until 2 days ago. Before you could see the forum name->thread title . Now it's just showing thread title, which is pretty useless without knowing which forum it's in.

    Yup, forum name column is not visible for me for the last 15 minutes or so


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  • Posts: 50,630 ✭✭✭✭ [Deleted User]


    It's fine logged out, it's when you're logged in that there's an issue.


  • Registered Users, Registered Users 2 Posts: 10,965 ✭✭✭✭Zulu


    Same here


  • Closed Accounts Posts: 6,751 ✭✭✭mirrorwall14


    Please put back the forum. Threads make no sense without it e.g. "Best restaurants", "issue resolved", without the forum title these could be anything


  • Subscribers Posts: 16,592 ✭✭✭✭copacetic


    This has been driving me absolutely bonkers for last few days! Glad to hear it wasn't a design change, but would be great to get it fixed..


  • Registered Users Posts: 3,029 ✭✭✭Call me Al


    When I look at Latest Posts, My Forums, and My Threads the forum the posts are filed under isn't showing anymore. Instead all I get is the thread title and original poster username.

    Is this a permanent new thing?


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  • Subscribers Posts: 3,702 ✭✭✭TCP/IP


    Please fix this guys get rid of the huge announcements section that is taking up so much room. Just been used for ads.


  • Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Came here to report same. Is this a new feature?


  • Registered Users, Registered Users 2 Posts: 260 ✭✭franman


    Driving me mad for the last few days! Is it just on apple devices or is it the same on android?


  • Registered Users, Registered Users 2 Posts: 2,780 ✭✭✭sentient_6


    I'm not seeing this. Using chrome.


  • Closed Accounts Posts: 9,622 ✭✭✭Ruu


    Same with Chrome using Android.


  • Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    It's happening on Safari on my iPhone and iPad, but not happening using Safari on my MacBook.


  • Registered Users, Registered Users 2 Posts: 22,655 ✭✭✭✭Tokyo


    Not an issue here on the following browsers:

    Firefox Nightly 35.0a1
    Opera 23.0
    Google Chrome 37.0.2062.94
    Safari 7.0.6


  • Registered Users, Registered Users 2 Posts: 7,447 ✭✭✭Calhoun


    Looks like they got the snip to make way for the add in the margin.


  • Posts: 0 CMod ✭✭✭✭ Jackson Tinkling Speedometer


    They're not showing on mine either , using firefox


    edit: it's working now...


  • Registered Users, Registered Users 2 Posts: 22,655 ✭✭✭✭Tokyo


    Have you tried stretching the browser window horizontally? The table that contains Latest Posts, My Forums, and My Threads clips off the leftmost column when the window goes below a minimum width, and that my be affected by the ads in the RHS...


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