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Can't Access Google Remote Desktop On Work PC

  • 19-06-2015 10:31am
    #1
    Luckycharms_74
    Registered Users, Registered Users 2 Posts: 6,660 ✭✭✭


    Hi All

    I'm trying to get Google remote desktop working on my work PC so I can access from home or on the go.
    I keep getting error "Unable to reach host. this is probably due to the configuration of the network you are using".
    I have spoke to our internal I.T. dept and they can't fix.
    We recently got a new firewall which blocks, gaming, torrent sites, etc. Our external providers Qualcom want to charge to look into the problem and the company won't pay for it.
    I was wondering if any tech guys out there might know how to resolve it.
    I have read online something to do with opening the ports on firewall but I don't have a clue :)


Comments

  • #2
    Ant695
    Registered Users, Registered Users 2 Posts: 506 ✭✭✭Ant695


    Most likely it would require permissions to be granted as you say opening ports on the firewall but this would have to be done by the person/people with control over network security so should be your I.T. Dept. They may be unwilling to though due to security risks involved in opening a connection to the outside world. Unlikely to be something you have sufficient access to do yourself.


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