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Chinese pop-up phone laptop shops

  • 15-10-2014 7:37pm
    #1
    Gone West
    Registered Users, Registered Users 2 Posts: 6,374 ✭✭✭


    My partner needed to get a DC port on her laptop fixed.
    Two months, several lies, etc etc later, they tell her that it's not repairable. No more information is given.
    The place is one of those Chinese pop-up establishments which doesn't have a name.
    The laptop(yoga pro2) came back extremely scratched, I have no idea what they did to it to get it this way. I actually have some pics of it before and after.
    The screen was pried out of the frame, it was genuinely like a child had been given a knife and told "open this up at any cost".
    I had a similar problem in a similar establishment with a phone a while back too. They put a generic screen on it and it never sat right, it wobbled when pressed etc.

    The receipt doesn't have the store name, and the owner refused to give their name so our options for small claims court are limited.
    Any ideas? It was a lovely laptop and now it's ruined. I could easily buy the part on ebay and can easily fix it, but tbh it looks like crap now and not worth it.

    These stores really lower the tone, they have no respect for Irish consumer rights, taxation, whatever.


Comments

  • #2
    clint_silver
    Registered Users, Registered Users 2 Posts: 2,902 ✭✭✭clint_silver


    I gave my phone to one of them to fix. Came back fixed at the price they had quoted. Was given a receipt when I dropped it off with their name. great service altogether. It was on moore st. the first one on the right as your going down it. very happy customer.

    Where was your one?


  • #3
    D3PO
    Registered Users, Registered Users 2 Posts: 7,879 ✭✭✭D3PO


    Fuzzy wrote: »
    These stores really lower the tone, they have no respect for Irish consumer rights, taxation, whatever.


    Yet you were happy to use it because you thought you were getting something cheap as chips.

    a lot of people seem to know the cost of everything but the value of nothing.


  • #4
    Gone West
    Registered Users, Registered Users 2 Posts: 6,374 ✭✭✭Gone West


    D3PO wrote: »
    Yet you were happy to use it because you thought you were getting something cheap as chips.

    a lot of people seem to know the cost of everything but the value of nothing.
    Tired and out of place cliche aside, I do agree with you. There's nothing wrong with trying to save a few bob, and tbh I know most people have positive experiences in these stores.

    She actually gave the mrs €20 back as an apology for scratching the machine, so maybe they have learned a little about taking care of other peoples kit. And needlessly damaging a customers laptop is not something that's acceptable, no matter how inexpensive their service is.


  • #5
    Chucky the tree
    Closed Accounts Posts: 19,341 ✭✭✭✭Chucky the tree


    So hang on, after a similar establishment making a complete mess of your phone you thought it was still a good idea for your wife to a laptop into one of these places to get fixed?


    genius. :pac:


  • #6
    Gone West
    Registered Users, Registered Users 2 Posts: 6,374 ✭✭✭Gone West


    Chucky the tree wrote: »
    So hang on, after a similar establishment making a complete mess of your phone you thought it was still a good idea for your wife to a laptop into one of these places to get fixed?


    genius. :pac:
    I said partner not wife, and I don't control her, she does what she wants!


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