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Buttons not working on Sony car radio

  • 16-04-2013 8:35pm
    #1
    fussyonion
    Registered Users, Registered Users 2 Posts: 7,821 ✭✭✭


    Not sure if this is the right place to post this, so mods move it if you need to.

    I have a Sony car radio in my car (Model no: CDX-GT540UI)

    (Pic: http://www.halfords.ie/webapp/wcs/stores/servlet/product_storeId_11101_catalogId_15551_productId_818317_langId_-1_categoryId_212600)

    About four weeks ago, the buttons stopped working.

    The volume control works and if I insert a CD, it will play but I can't fast forward/rewind/skip etc, because the buttons don't work.

    The music will play though.
    I also can't eject the CD.

    The function button (to switch from Tuner/CD/Aux) works but all the other buttons don't.

    I called Sony support today but was left on hold for ten minutes before the guy came back and directed me to a British website for repairs, which I'm not interested in as it'll probably cost me the same amount to post/pay for repairs as it would to buy a new one.

    I know there's a place in KCR that repairs car radios but they quoted €70 and for that, I could get a new one in Halford's, which I'll get if I have to.

    But is this a simple issue I can fix myself?

    The manual's troubleshooting guide offered no help nor did it list my problem as a potential issue.

    If anyone out there knows what's the issue or how I can fix it, I'd be very grateful..thanks!


Comments

  • #2
    Eric Cartman
    Registered Users, Registered Users 2 Posts: 26,280 ✭✭✭✭Eric Cartman


    eject the faceplate off the radio and give the gold coloured contacts on the back of it a good cleaning, then refit it to the radio , tbh for the sake of less than 70 quid, if that doesn't work id replace the whole stereo


  • #3
    Atlantic Dawn
    Registered Users, Registered Users 2 Posts: 83,431 ✭✭✭✭Atlantic Dawn
    M


    Two things to try
    • Disconnect your battery or disconnect the radio from the car for 5 minutes or so.
    • Take the faceplate off and see if there's a stuck button which is causing it to malfunction, clean with a vacumm or screen wipes.
    It's such a relatively low value that a repair option will cost more than it's worth, possibly look at Ebay for someone selling a faceplate as another option.


  • #4
    fussyonion
    Registered Users, Registered Users 2 Posts: 7,821 ✭✭✭fussyonion


    Thanks so much for your replies.

    I'm going to try both solutions tomorrow and will let you know, but you're right, it's relatively cheap to just replace it.
    I just wondered if it was something simple I could fix myself, but if not, I'll get a new one.


  • #5
    spongy
    Registered Users Posts: 2 ✭spongy


    The same is just after happening to my stereo. Any luck trying to fix it yourself??


  • #6
    fussyonion
    Registered Users, Registered Users 2 Posts: 7,821 ✭✭✭fussyonion


    No and I haven't bought a new system yet, even though it's been months I've had this issue. (Y'know yourself, other things take priority, so it'll have to wait.)

    I can get the CD out of the system by pressing the button that lifts off the fascia, then pushing it back on, then pressing Eject.
    I can't use Forward/Rewind buttons etc.

    I was going to buy another one of these systems because I was familiar with them, but if this is a problem that's gonna happen again, I think I'll go with a different brand.
    Halford's have reasonably priced systems at the moment.


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  • #7
    Watase
    Registered Users Posts: 1 ✭Watase


    I realize that this thread is months old, but I'm hoping that if others come here as I have, that it may help them in the future.


    In some cases this unit has been getting stuck in Demo mode. I've seen a few come into the repair shop where I work.

    Try to turn demo off, and it may start working again properly for you. (As written in the manual).

    1. Press and hold the select button (The volume control, make sure that it 'clicks' in when you press it) until the menu comes up.
    2. Release the select button, and press repeatedly until you get to the "Demo" option.
    3. Rotate the volume control one 'notch' so that it shows "Demo off"
    4. Press and hold the select button until the menu closes.

    Chances are the unit will work properly again, as has been our experience. Hopefully it works for you!


  • #8
    eoinie
    Registered Users Posts: 35 ✭eoinie


    Watase
    This thread is now years old but what you suggested worked perfectly for me. I turned off Demo mode and BINGO - everything good. Hope this helps more than me. Thanks a lot.


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