Join Date: Nov 2007
Location: everywhere and anywhere
I didn't have the above experience. I went into Specsavers in October with a previous prescription (from elsewhere) and paid about 20 euro for a contacts eye test. I then chatted with the girl who tested my eyes about whether or not my eyes were suitable for contacts, and then explained my options for different types of contacts.
I then met another girl who gave me a tutorial in putting in and taking out contacts, and she got me to do it a few times in front of her before she gave me a supply of 5 days contacts to practice with and get used to, and then I went back in a few days to have my eyes checked again to make sure everything was ok, and only then did I place an order and pay for contacts. The trial pairs were free.
Maybe give them a call again and ask if the test is the same for contacts/glasses, and ask them the exact cost. I often find with most customer service people (from any background) the only way to get the information you want is to ask very specific questions.