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realplayer · 06-06-2012, 16:50

My house alarm is an ARITECH CS-350 (DK 3403). It was installed around June 2000. It has worked very well. For last 3 months I was getting a 'low battery' alert. A couple of nights ago there was an ESB outage here in Clonsilla, the alarm sounded and I entered the disarm code and it stopped ringing. The power came on and then off again. I re-entered the disarm code and this time it would not stop ringing. As it was the middle of the night I had to stop the ringing, so I removed the panel cover and pulled out a small electrical plug from the panel. The noise stopped.

The next morning with the power back on I put the plug back in place and tried to arm the system but failed. I kept getting the message displayed 'open zone(s)' and 'panel tamper'. I have the original engineer's code, but nothing I do will let me re-arm the alarm. Any suggestions would be appreciated

lgk · 06-06-2012, 17:17

1. Buy and fit a new battery in the control panel
2. Replace the control panel properly (engaging the sprung micro switch)

fred funk }{ · 06-06-2012, 17:52

Sounds like it has reverted to factory settings. User code is 1122 and engineer code is 1278. Power it back up and enter 1122 see if it disarms.

**KoolKid** · 06-06-2012, 18:55

Quote:

Originally Posted by realplayer

I kept getting the message displayed 'open zone(s)' and 'panel tamper'. I have the original engineer's code, but nothing I do will let me re-arm the alarm. Any suggestions would be appreciated

Try open & close the panel lid. You should hear the tamper spring click closed as you put the lid on.

realplayer · 07-06-2012, 15:20

Thanks for your help. I found the Installation Instructions manual left behind by the original engineer. To cut a long story short I managed to muddle through the Engineer's Menu and for the moment anyway I am able to arm and disarm the system. Fingers crossed.

**KoolKid** · 07-06-2012, 15:23

Sounds like you did OK. Any problems give us a shout.

06-06-2012, 16:50	#1
realplayer Registered User Join Date: Jan 2012 Posts: 8 Adverts \| Friends	ARITECH CS-350. My house alarm is an ARITECH CS-350 (DK 3403). It was installed around June 2000. It has worked very well. For last 3 months I was getting a 'low battery' alert. A couple of nights ago there was an ESB outage here in Clonsilla, the alarm sounded and I entered the disarm code and it stopped ringing. The power came on and then off again. I re-entered the disarm code and this time it would not stop ringing. As it was the middle of the night I had to stop the ringing, so I removed the panel cover and pulled out a small electrical plug from the panel. The noise stopped. The next morning with the power back on I put the plug back in place and tried to arm the system but failed. I kept getting the message displayed 'open zone(s)' and 'panel tamper'. I have the original engineer's code, but nothing I do will let me re-arm the alarm. Any suggestions would be appreciated

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06-06-2012, 17:17	#2
lgk Registered User Join Date: Jan 2012 Posts: 72 Adverts \| Friends	1. Buy and fit a new battery in the control panel 2. Replace the control panel properly (engaging the sprung micro switch)

06-06-2012, 17:52	#3
fred funk }{ Registered User Join Date: Jan 2005 Location: Dublin Posts: 3,547 Adverts \| Friends	Sounds like it has reverted to factory settings. User code is 1122 and engineer code is 1278. Power it back up and enter 1122 see if it disarms.

07-06-2012, 15:20	#5
realplayer Registered User Join Date: Jan 2012 Posts: 8 Adverts \| Friends	Thanks for your help. I found the Installation Instructions manual left behind by the original engineer. To cut a long story short I managed to muddle through the Engineer's Menu and for the moment anyway I am able to arm and disarm the system. Fingers crossed.

07-06-2012, 15:23	#6
KoolKid Moderator Join Date: Aug 2006 Location: Dublin Posts: 11,950 Adverts \| Friends Mod: HST, GPS, Home security systems, Mobile Application, Plumbing & Heating, Security	Sounds like you did OK. Any problems give us a shout.