Boards.ie uses cookies. By continuing to browse this site you are agreeing to our use of cookies. Click here to find out more x
Post Reply  
 
Thread Tools Search this Thread
08-11-2006, 17:18   #1
aster99
Registered User
 
Join Date: Nov 2006
Posts: 1,111
Banking 365

My sister has been offered a position with Bank of Ireland as a Customer Service Rep with Banking 365 in their call centre.
Anybody here work in a similar role or know anyone who works there?
Whats it like?
I think in a role like this there could be periods of time which are very quiet and boring...
The pay isn't great i think but she's only starting off so may be as well off to accept it for the experience.
Any info appereciated!!! thanks
aster99 is offline  
Advertisement
08-11-2006, 17:55   #2
Pablo
Registered User
 
Join Date: Apr 2001
Location: cork & munich germany
Posts: 468
What are your sisters qualifications ? Whether she will be happy there or not is tough when you don't say what her background is.
Pablo is offline  
08-11-2006, 18:28   #3
aster99
Registered User
 
Join Date: Nov 2006
Posts: 1,111
she has an arts degree from college. Hasn't worked in any full time job yet as she only finished in june.

i'd imagine there would be a lot of shift work in this job
aster99 is offline  
08-11-2006, 19:09   #4
seamus
Dental Plan!
 
seamus's Avatar
 
Join Date: Jul 2001
Location: :getName()
Posts: 46,253
Send a message via MSN to seamus
Would she not do something relevant to the subjects that she did for her degree? Or did she just do an arts degree for the sake of going to college.

Any call centre is brain melting work, and depending on the place it can be tough to get promoted into a decent position - some call centres have high turnover and fast promotions, others tend to attract stalwarts who would stay in the same position for 20 years, but eat up most of the promotion opportunities anyway.
seamus is offline  
08-11-2006, 20:41   #5
BuffyBot
Administrator
 
BuffyBot's Avatar
 
Join Date: Feb 2002
Location: Kildare
Posts: 20,020
Bank call centres generally don't tend to be as bad as others. There may be quiet times, but banking is one sector that normally gets a fair bit of use. I would imagine there will be shifts considering the nature of that business
BuffyBot is offline  
Advertisement
08-11-2006, 21:45   #6
damnyanks
Registered User
 
damnyanks's Avatar
 
Join Date: Oct 2000
Location: Dublin
Posts: 4,224
Worked there a couple of years ago during the summer. It's an ok place, bank of ireland look after you and do on. So if you sister is incapable of getting anything else then I guess its better then nothing.

Wait, I worked on the crowd that coverred the phone if you rang a branch. Either case the above still stands. Does she know what she wants to do? Did she get a 2.1 or above? Even a 2.2 ?
damnyanks is offline  
08-11-2006, 22:17   #7
aster99
Registered User
 
Join Date: Nov 2006
Posts: 1,111
she's got a 2:2

I personally don't think that she would like the job. In a way its just a case of getting something on the CV that would help show a bit of experience when applying for other positions.

I'd say her plan would be to do a post grad but in what area i don't know
aster99 is offline  
09-11-2006, 10:49   #8
damnyanks
Registered User
 
damnyanks's Avatar
 
Join Date: Oct 2000
Location: Dublin
Posts: 4,224
Quote:
Originally Posted by aster99
she's got a 2:2

I personally don't think that she would like the job. In a way its just a case of getting something on the CV that would help show a bit of experience when applying for other positions.

I'd say her plan would be to do a post grad but in what area i don't know
If she wants to get work experience and is looking at banks perhaps try the IFSC. Citigroup do their back office operations there which doesnt require anything particuarly taxing. Merryl lynch also do the same sort of work in sandyford I think.

They should pay decent, its a even bigger name on the CV (at least in terms of banks) and its slightly above call center type work.
damnyanks is offline  
Post Reply

Quick Reply
Message:
Remove Text Formatting
Bold
Italic
Underline

Insert Image
Wrap [QUOTE] tags around selected text
 
Decrease Size
Increase Size
Please sign up or log in to join the discussion

Thread Tools Search this Thread
Search this Thread:

Advanced Search



Share Tweet