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Vodafone now offering free any network text or free Voda calls and text for life.

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Comments

  • #2
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    It's kicking off now. Just waiting til someone (other than 3 who frankly no one sees as a competitor) launches a prepay data plan! They'll all come out together and irish customers will rejoice again :)


  • #3
    drunkmonkey
    Registered Users, Registered Users 2 Posts: 28,332 ✭✭✭✭drunkmonkey


    3 pre pay is still better than the vodafone and meteor offers if you have to call people off network...

    5cent calls, texts, video messages, picture messages, 18cent to landlines, 18 cent to other 3 phones, 35cent to all other mobile, free msn & free skype...
    No minimum call charge, Free Voicemail, Per second billing....

    People stuck with there head in the mud might not see them as competition, but I bet someone in vodafone is wondering where 20,000 customers went last year.....;)

    Mmmm wonder what 3 will come out with next for pay as you go http://www.three.co.uk/personal/price_plans_/pay_as_you_go_/do_more.omp Your dreams may be answerd yet!!!


  • #4
    long_b
    Registered Users, Registered Users 2 Posts: 4,945 ✭✭✭long_b


    Fairly vicious, isn't it ? :)


  • #5
    Sam Vimes
    Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    drunkmonkey wrote: »
    5cent calls, texts, video messages, picture messages, 18cent to landlines, 18 cent to other 3 phones, 35cent to all other mobile, free msn & free skype...
    No minimum call charge, Free Voicemail, Per second billing....
    i'm assuming that was a mistake?
    drunkmonkey wrote: »
    People stuck with there head in the mud might not see them as competition, but I bet someone in vodafone is wondering where 20,000 customers went last year.....;)
    tbh, the problem with 3 isn't their offers, it's their level of service


  • #6
    drunkmonkey
    Registered Users, Registered Users 2 Posts: 28,332 ✭✭✭✭drunkmonkey


    Sam Vimes wrote: »
    i'm assuming that was a mistake?


    tbh, the problem with 3 isn't their offers, it's their level of service


    No mistake, they are cheaper and always have been

    http://www.three.ie/priceplans/3pay.htm

    I've no problem with there service and i've been with them over 2 years, after dealing with eircom and BT I find it hard to fault there service in comprison...


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  • #7
    120_Minutes
    Registered Users, Registered Users 2 Posts: 4,706 ✭✭✭120_Minutes


    drunkmonkey wrote: »
    No mistake, they are cheaper and always have been

    http://www.three.ie/priceplans/3pay.htm

    I've no problem with there service and i've been with them over 2 years, after dealing with eircom and BT I find it hard to fault there service in comprison...


    nowhere on that page does it say calls are 5c


    .....should have gone to specsavers.


  • #8
    Sam Vimes
    Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    drunkmonkey wrote: »
    No mistake, they are cheaper and always have been
    i was specifically talking about the 5c calls bit, the bit i highlighted. they're 18c no?
    drunkmonkey wrote: »
    I've no problem with there service and i've been with them over 2 years, after dealing with eircom and BT I find it hard to fault there service in comprison...

    i've had some problems


  • #9
    Jonathan
    Moderators, Education Moderators, Home & Garden Moderators Posts: 8,214 Mod ✭✭✭✭Jonathan


    drunkmonkey wrote: »
    I bet someone in vodafone is wondering where 20,000 customers went last year.....;)
    They went to meteor. :pac:


  • #10
    Mimikyu
    Registered Users, Registered Users 2 Posts: 18,945 ✭✭✭✭Mimikyu


    This post has been deleted.


  • #11
    drunkmonkey
    Registered Users, Registered Users 2 Posts: 28,332 ✭✭✭✭drunkmonkey


    jmccrohan wrote: »
    They went to meteor. :pac:

    Now that I don't believe...:D


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  • #12
    drunkmonkey
    Registered Users, Registered Users 2 Posts: 28,332 ✭✭✭✭drunkmonkey


    Sam Vimes wrote: »
    i was specifically talking about the 5c calls bit, the bit i highlighted. they're 18c no?



    i've had some problems

    Err....that was a typo, I should have said free calls, 5cent is a little steep, cough, cough, "skype" wait 24hrs and see does it fix itself....

    Sam, I wouldn't have the patience, i'd be straight on to the manager and i'd hound that one person until the problem is sorted, get a point of contact and stay with them until it's sorted...


  • #13
    Mimikyu
    Registered Users, Registered Users 2 Posts: 18,945 ✭✭✭✭Mimikyu


    This post has been deleted.


  • #14
    Sam Vimes
    Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    drunkmonkey wrote: »
    Sam, I wouldn't have the patience, i'd be straight on to the manager and i'd hound that one person until the problem is sorted, get a point of contact and stay with them until it's sorted...

    i asked to speak to higher people all the time but they refused.

    the other day a friend of mine had to call them the other day because since he ported to meteor from o2, no 3 numbers can call him. basically 3 never updated their systems so they still think he's on o2 and so anyone on 3 who calls him gets a number not in service message. i'm sure everyone reading this can see that the problem is obviously at 3's end and nothing to do with his phone. unfortunately, 3 customer care didn't see this

    he asked to speak to the technical team and was refused until the person he was talking to went through the normal basic pointless troubleshooting procedures.

    1. she told him to turn his phone off and on (it's been going on for two months)

    2. when that didn't work she told him to turn it off, take the sim card out and leave it a few minutes

    3. she asked what phone he has and when he said a nokia 2630, she suggested that it might be because he didn't have a 3g phone. he reminded her that he's on meteor

    so these and many more stupid questions until he was finally transferred to the "technical team" and the woman went through exactly the same troubleshooting procedures. so he asked to speak to the technical team again and she said ok. who had he been transferred to you might ask....

    so he got transferred to a third person.....who went through exactly the same procedures. finally he asked for a trouble ticket to be raised and she went away for a minute and then said it was done. so he asked for the ticket number and she said "oh.....emmm......i'll have to ask you a few questions" and proceeded to go through the same questions again because she had been lying when she said she raised a trouble ticket.

    these are not isolated incidents

    btw, the problem is still not fixed


  • #15
    Jonathan
    Moderators, Education Moderators, Home & Garden Moderators Posts: 8,214 Mod ✭✭✭✭Jonathan


    Sam Vimes wrote: »
    i asked to speak to higher people all the time but they refused.

    the other day a friend of mine had to call them the other day because since he ported to meteor from o2, no 3 numbers can call him. basically 3 never updated their systems so they still think he's on o2 and so anyone on 3 who calls him gets a number not in service message. i'm sure everyone reading this can see that the problem is obviously at 3's end and nothing to do with his phone. unfortunately, 3 customer care didn't see this

    he asked to speak to the technical team and was refused until the person he was talking to went through the normal basic pointless troubleshooting procedures.

    1. she told him to turn his phone off and on (it's been going on for two months)

    2. when that didn't work she told him to turn it off, take the sim card out and leave it a few minutes

    3. she asked what phone he has and when he said a nokia 2630, she suggested that it might be because he didn't have a 3g phone. he reminded her that he's on meteor

    so these and many more stupid questions until he was finally transferred to the "technical team" and the woman went through exactly the same troubleshooting procedures. so he asked to speak to the technical team again and she said ok. who had he been transferred to you might ask....

    so he got transferred to a third person.....who went through exactly the same procedures. finally he asked for a trouble ticket to be raised and she went away for a minute and then said it was done. so he asked for the ticket number and she said "oh.....emmm......i'll have to ask you a few questions" and proceeded to go through the same questions again because she had been lying when she said she raised a trouble ticket.

    these are not isolated incidents

    btw, the problem is still not fixed
    Hahaha... To make it worse, you are dealing with people who speak broken english...


  • #16
    drunkmonkey
    Registered Users, Registered Users 2 Posts: 28,332 ✭✭✭✭drunkmonkey


    Sam Vimes wrote: »

    the other day a friend of mine had to call them the other day because since he ported to meteor from o2, no 3 numbers can call him

    That's a meteor problem not a 3 problem, you should be dealing with Meteor customer care and no one else....

    Can't blame 3 for that one....


  • #17
    Walkman
    Registered Users, Registered Users 2 Posts: 4,224 ✭✭✭Walkman


    The reason its not sorted for him is the issue has nothing to do with 3 its a problem between o2 and meteor and the way the calls are being routed. Why did he not call his previous/current network provider. He has no reason to be calling 3 to sort out this problem. 3 balls simply get routed to the network the number originated from after that its up to o2/meteor.


  • #18
    Sam Vimes
    Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    this is the full story. he was on meteor bill pay and wanted to move to meteor pre pay but they said he couldn't while he was still in contract. so he ported to o2 and then ported back to meteor the next day.

    when he ported to o2, a message was sent to all networks saying "this guys on o2 now, route your calls here". then when he ported to meteor, they sent out a message saying "this guys on meteor now, route your calls here". all the networks got the message except for 3.

    he called meteor as he should have done and they escalated it to their technical team. three weeks later nothing had been done because meteor kept telling 3 about the problem but they weren't doing anything about it. i suggested he might have more luck if he contacted them directly. i was wrong


  • #19
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    To clarify my earlier point about not seeing 3 as competition - if they give their calls away free I won't be using them. Their customer service is terrible, they do not listen on the phone (or do not understand - I don't know which is worse) and they generally could not give a toss about you.

    I've had numerous dealings with them and the only successful outcome I ever had was cancelling a broadband contract when I got to speak to someone in the UK who understood what I was saying.


  • #20
    Walkman
    Registered Users, Registered Users 2 Posts: 4,224 ✭✭✭Walkman


    You might not see 3 as competition but im sure the other networks do. They are the fastest growing network in the country now with 7% market share. I know most people here hate them (with good reason im sure taking into account each of your individual issues you have had) but I thankfully have only ever had one billing problem to which they admitted and was credited on my next bill. Never a problem with roaming or coverage. Now just looking forward to seeing what they will do with 3pay.


  • #21
    drunkmonkey
    Registered Users, Registered Users 2 Posts: 28,332 ✭✭✭✭drunkmonkey


    Sam Vimes wrote: »
    this is the full story. he was on meteor bill pay and wanted to move to meteor pre pay but they said he couldn't while he was still in contract. so he ported to o2 and then ported back to meteor the next day.

    there's no way any network will let you port out your number while your still in contract....the story continues:rolleyes:

    It's a 100% meteor routing problem, 3 have no part in this fiasco.....


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  • #22
    Jonathan
    Moderators, Education Moderators, Home & Garden Moderators Posts: 8,214 Mod ✭✭✭✭Jonathan


    drunkmonkey wrote: »
    there's no way any network will let you port out your number while your still in contract....the story continues:rolleyes:
    Course you can. You just pay off the remaining bills.. Very easy really.


  • #23
    drunkmonkey
    Registered Users, Registered Users 2 Posts: 28,332 ✭✭✭✭drunkmonkey


    jmccrohan wrote: »
    Course you can. You just pay off the remaining bills.. Very easy really.

    smart ass, you know what i mean:D


  • #24
    Sam Vimes
    Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    drunkmonkey wrote: »
    there's no way any network will let you port out your number while your still in contract....the story continues:rolleyes:
    yes, they 100% definitely will. i know this because in my years working in phone shops i did it hundreds of times.
    drunkmonkey wrote: »
    It's a 100% meteor routing problem, 3 have no part in this fiasco.....
    then how is it that the other two networks got the message and updated their routing properly? why has this happened many times with 3 but never with any other networks?

    why is it that a huge percentage of the ports i did with 3 went wrong and took weeks to sort out?
    one example i saw a few time was people who could call out from their phone fine after porting to 3 but if someone called them, the call arrived on their old phone. 3 had "half ported" them. this and many other disasters were a common occurence


  • #25
    drunkmonkey
    Registered Users, Registered Users 2 Posts: 28,332 ✭✭✭✭drunkmonkey


    Sam Vimes wrote: »
    yes, they 100% definitely will. i know this because in my years working in phone shops i did it hundreds of times.


    then how is it that the other two networks got the message and updated their routing properly?

    They will if you pay up what you owe them, as long there is no money owed and there out of contract then there free to port...i've done it a few times so I know the story....;)

    He's a Meteor customer, it's up to them to sort out the problem, it's not 3's problem....agree with me here....you know from experience it's up to metero to sort it with 3 not the end user....


  • #26
    Jonathan
    Moderators, Education Moderators, Home & Garden Moderators Posts: 8,214 Mod ✭✭✭✭Jonathan


    drunkmonkey wrote: »
    They will if you pay up what you owe them, as long there is no money owed and there out of contract then there free to port...
    Nobody ever claimed they were trying to avoid paying termination fee.

    drunkmonkey wrote: »
    i've done it a few times so I know the story....;)
    Clearly you dont.


  • #27
    Sam Vimes
    Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    drunkmonkey wrote: »
    They will if you pay up what you owe them, as long there is no money owed and there out of contract then there free to port...i've done it a few times so I know the story....;)
    nope. you can port any time you want and they'll send you a final bill with the owed months plus any calls. the only time they'll block it is if you've failed to pay a bill and they've suspended the account.

    drunkmonkey wrote: »
    He's a Meteor customer, it's up to them to sort out the problem, it's not 3's problem....agree with me here....you know from experience it's up to metero to sort it with 3 not the end user....

    i know it's normally up to meteor. that's why he called meteor and waited three weeks for a resolution with no success. that's when i suggested he should call the network who actually have something wrong with their systems and see if he can get them to fix them. my thinking was that he might have more luck as a consumer than the IT guys at meteor who can be more easily ignored

    it was officially meteor's job to fix the problem but since the problem wasn't at their end, all they could do was call 3 and ask them to fix their network


  • #28
    BostonB
    Closed Accounts Posts: 18,056 ✭✭✭✭BostonB


    jmccrohan wrote: »
    Hahaha... To make it worse, you are dealing with people who speak broken english...

    They put Cork people on the phones? For the love of....


  • #29
    Jonathan
    Moderators, Education Moderators, Home & Garden Moderators Posts: 8,214 Mod ✭✭✭✭Jonathan


    BostonB wrote: »
    They put Cork people on the phones? For the love of....
    Hello, you are through to 3 customer care bhoy. :D


  • #30
    drunkmonkey
    Registered Users, Registered Users 2 Posts: 28,332 ✭✭✭✭drunkmonkey


    jmccrohan wrote: »
    Hello, you are through to 3 customer care bhoy. :D

    +1:D

    What's the story fella?


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  • #31
    failsafe
    Registered Users, Registered Users 2 Posts: 569 ✭✭✭failsafe


    That was a pretty quick response from Vodafone! Anyone on O2 feel a bit left out!? :P


  • #32
    zacseph
    Closed Accounts Posts: 150 ✭✭zacseph


    Sam Vimes wrote: »
    i asked to speak to higher people all the time but they refused.

    the other day a friend of mine had to call them the other day because since he ported to meteor from o2, no 3 numbers can call him. basically 3 never updated their systems so they still think he's on o2 and so anyone on 3 who calls him gets a number not in service message. i'm sure everyone reading this can see that the problem is obviously at 3's end and nothing to do with his phone. unfortunately, 3 customer care didn't see this

    he asked to speak to the technical team and was refused until the person he was talking to went through the normal basic pointless troubleshooting procedures.

    1. she told him to turn his phone off and on (it's been going on for two months)

    2. when that didn't work she told him to turn it off, take the sim card out and leave it a few minutes

    3. she asked what phone he has and when he said a nokia 2630, she suggested that it might be because he didn't have a 3g phone. he reminded her that he's on meteor

    so these and many more stupid questions until he was finally transferred to the "technical team" and the woman went through exactly the same troubleshooting procedures. so he asked to speak to the technical team again and she said ok. who had he been transferred to you might ask....

    so he got transferred to a third person.....who went through exactly the same procedures. finally he asked for a trouble ticket to be raised and she went away for a minute and then said it was done. so he asked for the ticket number and she said "oh.....emmm......i'll have to ask you a few questions" and proceeded to go through the same questions again because she had been lying when she said she raised a trouble ticket.

    these are not isolated incidents

    btw, the problem is still not fixed

    If he was porting from O2 to Meteor, get him to call meteor - what's happened here is when O2 transferred the service to meteor, the routing for 3 numbers didn't transfer properly. If he calls meteor and explains that:
    *He's Just ported in and
    *He can receive calls from everyone but 3 network numbers,
    and ask them to check their setup with their porting team... :D


  • #33
    JTMan
    Registered Users, Registered Users 2 Posts: 5,542 ✭✭✭JTMan


    It is the anytime Xnetwork call charges that are suffering at the hands of these great promos. If 3 can match the Vodafone and Meteor offers and also offer a good Xnetwork call charge then people will move in their droves


  • #34
    Walkman
    Registered Users, Registered Users 2 Posts: 4,224 ✭✭✭Walkman


    Fungus wrote: »
    It is the anytime Xnetwork call charges that are suffering at the hands of these great promos. If 3 can match the Vodafone and Meteor offers and also offer a good Xnetwork call charge then people will move in their droves

    Keep an eye out next week:cool:


  • #35
    Sam Vimes
    Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    zacseph wrote: »
    If he was porting from O2 to Meteor, get him to call meteor - what's happened here is when O2 transferred the service to meteor, the routing for 3 numbers didn't transfer properly. If he calls meteor and explains that:
    *He's Just ported in and
    *He can receive calls from everyone but 3 network numbers,
    and ask them to check their setup with their porting team... :D
    you should read the whole thread before replying ;)

    he called meteor. They determined that the problem was at 3's end so they called them and told them to fix it. Then they called again, and again and again and again for three weeks. At that point i suggested he might have better luck as a consumer than as an IT person that can more easily be ignored


  • #36
    zacseph
    Closed Accounts Posts: 150 ✭✭zacseph


    Oh - so basically 3 were just ignoring meteor's tech guys? That's infuriating :eek:


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  • #37
    Walkman
    Registered Users, Registered Users 2 Posts: 4,224 ✭✭✭Walkman


    zacseph wrote: »
    Oh - so basically 3 were just ignoring meteor's tech guys? That's infuriating :eek:

    Its nothing to do with 3. If you port from o2 to meteor them a call will work as follows when calling from 3: 3 connect the call to o2 (as they is the original network), o2 them route the call to meteor who connect it to the phone. With this in mind how can it be a 3 issue. This is an issue on meteor/o2 side (more notably o2). Sam i know someone working for o2 tech dept and 3 retail. If you wanna pm me any details ill see if i can help.


  • #38
    failsafe
    Registered Users, Registered Users 2 Posts: 569 ✭✭✭failsafe


    Walkman wrote: »
    Keep an eye out next week:cool:
    Sounds exciting! Should we be expecting some news?


  • #39
    Sam Vimes
    Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    Walkman wrote: »
    Its nothing to do with 3. If you port from o2 to meteor them a call will work as follows when calling from 3: 3 connect the call to o2 (as they is the original network), o2 them route the call to meteor who connect it to the phone. With this in mind how can it be a 3 issue. This is an issue on meteor/o2 side (more notably o2). Sam i know someone working for o2 tech dept and 3 retail. If you wanna pm me any details ill see if i can help.

    since all of the other networks, landlines and foreign numbers could connect, how can it not be a 3 issue?

    it's grand anyway, this was a while ago. It took another month or so to fix. Thanks though


  • #40
    Davy
    Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    failsafe wrote: »
    Sounds exciting! Should we be expecting some news?

    next month/week??

    http://boards.ie/vbulletin/showpost.php?p=56692535&postcount=9


  • #41
    Walkman
    Registered Users, Registered Users 2 Posts: 4,224 ✭✭✭Walkman


    The issue seems to be how o2 are routing the calls from 3. As i stated 3 connect the call to o2 who then forward it meteor, so there is not much 3 can do to fix it. If the number is on 3 or ever was on 3 then they could help but as it wasnt the routing has nothing to do with them.


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  • #42
    Sam Vimes
    Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    Walkman wrote: »
    The issue seems to be how o2 are routing the calls from 3. As i stated 3 connect the call to o2 who then forward it meteor, so there is not much 3 can do to fix it. If the number is on 3 or ever was on 3 then they could help but as it wasnt the routing has nothing to do with them.
    but then how could every other network in the world get routed correctly? And why have i seen this a good few times with 3 and never with any other networks?


  • #43
    Walkman
    Registered Users, Registered Users 2 Posts: 4,224 ✭✭✭Walkman


    Sam Vimes wrote: »
    but then how could every other network in the world get routed correctly? And why have i seen this a good few times with 3 and never with any other networks?

    Apologies i didnt realise he was receiving calls from every single network worldwide, he must never be off the phone. If its sorted now why are you discussing it surly you know what the outcome was and what went wrong. Im only telling how routing works when a number is ported, but just so your clear: he ports from o2 to meteor, someone on 3 calls his number, 3 route the call to o2 who route it to meteor who connect the call to his handset. All networks have a full database of ported numbers on every network. This is automatically updated when someone ports there is no manual updating. As I stated in an earlier post I know someone in the tech dept in o2, I was discussing this with her this evening and she commented on how she finds 3 are the easiest network to deal with, all queries are answered first time round and all requests for information are dealt with swiftly (she did also say when tech first moved to mumbai it was a disaster but 3 have come on in leaps and bounds since then).


  • #44
    whisht
    Closed Accounts Posts: 857 ✭✭✭whisht


    Guys this is gone way off topic!
    The original topic was about Vodafone now offering free any network text or free Voda calls and text for life! :D:D


  • #45
    whisht
    Closed Accounts Posts: 857 ✭✭✭whisht


    Oh by the way, I set this up on my sons phone today
    Logged in to vodafone, changed his plan, topped up using AIB 24 hour banking and he was up and running right away!!

    I use O2 myself and have the free texts to any network, but it took almost 48 hours to set up! Fair play to Vodafone. The whole thing was done in under 5 mins!


  • #46
    Walkman
    Registered Users, Registered Users 2 Posts: 4,224 ✭✭✭Walkman


    Very true whist, I was going to post the same. Great offers now from the main 3 networks now.


  • #47
    7.Ronaldo
    Registered Users, Registered Users 2 Posts: 171 ✭✭7.Ronaldo


    Sam Vimes wrote: »
    i asked to speak to higher people all the time but they refused.

    the other day a friend of mine had to call them the other day because since he ported to meteor from o2, no 3 numbers can call him. basically 3 never updated their systems so they still think he's on o2 and so anyone on 3 who calls him gets a number not in service message. i'm sure everyone reading this can see that the problem is obviously at 3's end and nothing to do with his phone. unfortunately, 3 customer care didn't see this

    he asked to speak to the technical team and was refused until the person he was talking to went through the normal basic pointless troubleshooting procedures.

    1. she told him to turn his phone off and on (it's been going on for two months)

    2. when that didn't work she told him to turn it off, take the sim card out and leave it a few minutes

    3. she asked what phone he has and when he said a nokia 2630, she suggested that it might be because he didn't have a 3g phone. he reminded her that he's on meteor

    so these and many more stupid questions until he was finally transferred to the "technical team" and the woman went through exactly the same troubleshooting procedures. so he asked to speak to the technical team again and she said ok. who had he been transferred to you might ask....

    so he got transferred to a third person.....who went through exactly the same procedures. finally he asked for a trouble ticket to be raised and she went away for a minute and then said it was done. so he asked for the ticket number and she said "oh.....emmm......i'll have to ask you a few questions" and proceeded to go through the same questions again because she had been lying when she said she raised a trouble ticket.

    these are not isolated incidents

    btw, the problem is still not fixed
    This is not a problem for 3 customer care.

    It's a routing issue. All he needs to do is contact Meteor customer care, explain the situation and ask them to update the 3 SRF. They will send a trouble ticket to there technical department.

    They will then contact the IT people at 3 and ask them to update there SRF. The timeframe for this to be completed very much depends on 3 because it's there issue but it should be escalated through your friends current network.


  • #48
    Walkman
    Registered Users, Registered Users 2 Posts: 4,224 ✭✭✭Walkman


    7.Ronaldo wrote: »
    This is not a problem for 3 customer care.

    It's a routing issue. All he needs to do is contact Meteor customer care, explain the situation and ask them to update the 3 SRF. They will send a trouble ticket to there technical department.

    They will then contact the IT people at 3 and ask them to update there SRF. The timeframe for this to be completed very much depends on 3 because it's there issue but it should be escalated through your friends current network.

    You need to read the full thread mate. The issue is now resolved....now back on topic.....vodafone pre pay offers.


  • #49
    ProjectC
    Closed Accounts Posts: 71 ✭✭ProjectC


    seems to me that their just mimicking meteors offer. ... except

    charging 10c more to call other networks

    no free vocimail

    13c texts again

    basically you'll pay that bit more for the number one network in ireland and there not afraid to admit it by charging that bit more

    6c minimum?? disgraceful really.


  • #50
    Walkman
    Registered Users, Registered Users 2 Posts: 4,224 ✭✭✭Walkman


    They may have more customers than any other network, but I definately wouldnt say they were number one


  • #51
    Jonathan
    Moderators, Education Moderators, Home & Garden Moderators Posts: 8,214 Mod ✭✭✭✭Jonathan


    Walkman wrote: »
    You need to read the full thread mate. The issue is now resolved....now back on topic.....vodafone pre pay offers.
    Boring... Defo 3's fault :P



    Thread hijacking ftw :pac:


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