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Dept of Social Welfare, Coolock

  • 15-03-2010 4:44pm
    #1
    blastman
    Registered Users, Registered Users 2 Posts: 5,451 ✭✭✭


    Is there any chance in the current climate of work-to-rules and go-slow(er)s, that they would actually answer the phone? Although it's now the closest office, it's not exactly easy to get to and the query I have would probably take all of ten seconds to answer. :(


Comments

  • #2
    Eoineo
    Registered Users, Registered Users 2 Posts: 1,183 ✭✭✭Eoineo


    That would be an emphatic no. :rolleyes:

    Nothing that the benefits board can't help you with?


  • #3
    Frank Spencer
    Registered Users, Registered Users 2 Posts: 1,168 ✭✭✭Frank Spencer


    blastman wrote: »
    Is there any chance in the current climate of work-to-rules and go-slow(er)s, that they would actually answer the phone? Although it's now the closest office, it's not exactly easy to get to and the query I have would probably take all of ten seconds to answer. :(


    I had the same problem so I rang the Ballymun office and they were able to help me with my query. Worth a shot!


  • #4
    Rushwan
    Registered Users Posts: 58 ✭✭Rushwan


    Phone revenue query line 1890 66 22 44. They are generally very good for answering the phones and are very helpful, worked for me.


  • #5
    tatli_lokma
    Registered Users, Registered Users 2 Posts: 3,332 ✭✭✭tatli_lokma


    they never answered the phones before the work to rule, so I would say you have bugger all chance of getting an answer now!
    sorry!


  • #6
    Rushwan
    Registered Users Posts: 58 ✭✭Rushwan


    Worth a try! As I say, worked for me recently!


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  • #7
    anthony.mccoy
    Registered Users Posts: 4 ✭anthony.mccoy


    The best solution to the problem of social welfare offices not answering the phone is to keep re-dialing again and again until it drives them crackers and they have no option but to answer. I have been trying to get through for weeks. Today I decided to keep re-dialing and hey presto - 13 attempts later somebody answered! If everybody does this than they will realise that the best thing to do for their own sanity, is to answer the phone when it rings - which after all is what we pay them to do.


  • #8
    DixiDee
    Registered Users Posts: 26 ✭DixiDee


    I used tel no 1890 22 55 77 and got through direct to Coolock, It was a couple of mths ago though and they answered straight away and were suprisingly helpful, worth a try


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