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Avoid Aprilia

  • 20-01-2012 7:26pm
    #1
    Registered Users, Registered Users 2 Posts: 8,659 ✭✭✭CrazyRabbit


    So...after 6 weeks of waiting, Aprilia finally shipped my new bike. Though they seem to have difficulty telling the difference between red (which I ordered) and black (what they shipped). Sigh. I'm not gonna wait another few weeks for them to ship back the black one and send out a new one (and the risk that they might send out a pink one).

    They really are useless in my opinion. Massive delays, and can't even ship the bike in the right colour. And they still insist that Bikeworld are their distributors in Ireland even after I've told them that Bikeworld haven't sold Aprilia's for years.

    It's no wonder that every major dealership warned me to avoid them. I should have listened...


«1

Comments

  • Registered Users, Registered Users 2 Posts: 1,091 ✭✭✭brian plank


    first world problems.

    aprilias are cool, that is all. :cool:

    2bupmp.jpg


  • Registered Users, Registered Users 2 Posts: 252 ✭✭Andromeda_111


    Pity you had problems with your new steed, but Aprillia's are beautiful in whatever colour you are given.....lucky git :D


  • Registered Users, Registered Users 2 Posts: 12,790 ✭✭✭✭galwaytt


    Pity you had problems with your new steed, but Aprillia's are beautiful in whatever colour you are given.....lucky git :D

    They are beautiful, and, in common with most good art, spends a lot of time .....immobile. Sad, but true - I have an 02 one. It took, fully, ONE YEAR to get parts for it, and that thanks to a dealer in Texas.

    I tried Bikeworld. Waste of time. They don't know, and they care less. The then Ducati Dublin did fill in the missing pieces.....but lead times from Italy was absolutely appalling. Ultimate parts in the UK tried very hard fir me, but were only partially successful.

    I rang the factory in Noale, direct, several times, and even actually spoke to 'customer service's at the plant, and they were condescending **** of the highest order. The couldn't give a monkey's - once the bike has left the factory, they have (your) money, and that's all they give a **** about.

    As for the RSVR, it is gorgeous, but really, when did you ever here of any other brand where the press bikes, on the official launch, threw not one, but several cranks? Quality (out-of) Control.

    They still can't wire a bike for ****e, and you could probably get a bulk deal on Regulator/Rectifiers......you'll need them. They know sweet FA about how to build a reliable oil pump, either.....

    Still want another one though........but only if it's within a 5 minute ride if a knowledgeable dealer. So, Texas it is then.......:|

    So, what ARE you going to do now? A Triumph would be a good alternative, European choice. Even a Ducati.

    Ode To The Motorist

    “And my existence, while grotesque and incomprehensible to you, generates funds to the exchequer. You don't want to acknowledge that as truth because, deep down in places you don't talk about at the Green Party, you want me on that road, you need me on that road. We use words like freedom, enjoyment, sport and community. We use these words as the backbone of a life spent instilling those values in our families and loved ones. You use them as a punch line. I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the tax revenue and the very freedom to spend it that I provide, and then questions the manner in which I provide it. I would rather you just said "thank you" and went on your way. Otherwise I suggest you pick up a bus pass and get the ********* ********* off the road” 



  • Registered Users, Registered Users 2 Posts: 8,659 ✭✭✭CrazyRabbit


    Bikeworld made me aware of the problems with Aprilia but assured me that getting parts is a lot easier/quicker now and they seem to have greatly improved that aspect of their business.

    But, they still won't sell Aprilia's due to the long delays in actually getting them shipped.

    It's Ducati Dublin who's getting this bike in for me, They are the only dealership in the country (out of 30+ I checked with) that will handle Aprilia's. Unfortunately, their only bike expert is seriously ill in hospital for a few months now, so that added to the delays. (I've been trying to get this bike since last June).


  • Closed Accounts Posts: 7,213 ✭✭✭daenerysstormborn3


    Teach yourself how to look after your bike yourself and get real familiar with ebay and you won't have a lot of hassle.

    My boyfriend was quoted €12,500 to rebuild his old fireblade when a car did a u-turn into him and rebuilt it himself for €3,500 via ebay and a few american and chinese websites.


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  • Posts: 4,186 ✭✭✭ Yusuf Colossal Scumbag


    Teach yourself how to look after your bike yourself and get real familiar with ebay and you won't have a lot of hassle.

    My boyfriend was quoted €12,500 to rebuild his old fireblade when a car did a u-turn into him and rebuilt it himself for €3,500 via ebay and a few american and chinese websites.

    Tbf there is a huge difference between puttings parts onto a frame and regular work we would all carry out to taking a modern bike engine to pieces to do repairs on it. I would guess numerous very expensive specialist tools are required to even just take the engine apart, if it was anything like my old one.


  • Closed Accounts Posts: 7,213 ✭✭✭daenerysstormborn3


    Tbf there is a huge difference between puttings parts onto a frame and regular work we would all carry out to taking a modern bike engine to pieces to do repairs on it. I would guess numerous very expensive specialist tools are required to even just take the engine apart, if it was anything like my old one.

    What cost €3,500 was putting back together the entire bike, including work on the engine. Obviously there were tools involved but nothing mega expensive and nothing that wouldn't be used again (and has been plenty of times since being bought) thus justifying the cost. My reason for posting this was so that the OP realises there is an alternative (if he has the time) to being held to ransom by the Aprilia dealer and by comparison it ends up being cheaper (if you know what you're doing).


  • Registered Users, Registered Users 2 Posts: 19,031 ✭✭✭✭Del2005


    The quote was for new parts and labour. Doing the work yourself with 2nd hand parts will always be cheaper. But why didn't you BF let his insurance sort it out?

    If you want to sell an expensive exotic bike you will need dealer stamps. No one will pay top Euro for a bike if they think that the owner has skimped on work when there are thousands of low mileage F(MD)SH bikes for sale across the water.


  • Closed Accounts Posts: 16,705 ✭✭✭✭Tigger


    Avoid aprillia because they shipped the wrong colour bike.

    Lol


  • Registered Users, Registered Users 2 Posts: 12,790 ✭✭✭✭galwaytt


    Tigger wrote: »
    Avoid aprillia because they shipped the wrong colour bike.

    Lol

    No, avoid them because this is just the beginning: if they can't get a simple thing like the colour right - I.e. take an actual order correctly - then Lord help you if you ever need anything more complicated.......like, say......, a spark plug. ?...:-)

    Ode To The Motorist

    “And my existence, while grotesque and incomprehensible to you, generates funds to the exchequer. You don't want to acknowledge that as truth because, deep down in places you don't talk about at the Green Party, you want me on that road, you need me on that road. We use words like freedom, enjoyment, sport and community. We use these words as the backbone of a life spent instilling those values in our families and loved ones. You use them as a punch line. I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the tax revenue and the very freedom to spend it that I provide, and then questions the manner in which I provide it. I would rather you just said "thank you" and went on your way. Otherwise I suggest you pick up a bus pass and get the ********* ********* off the road” 



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  • Registered Users, Registered Users 2 Posts: 8,659 ✭✭✭CrazyRabbit


    Tigger wrote: »
    Avoid aprillia because they shipped the wrong colour bike.

    Lol

    And took six weeks to ship it. And don't even know who their distributors are in Ireland. Oh, and the whole problem with reliability and getting parts...apparently.


  • Registered Users, Registered Users 2 Posts: 3,180 ✭✭✭Interceptor


    You bought a new Aprilia? Knowing there were dealer issues? Who did you think would look after the warranty?

    Did you price buying it in the UK and paying the VAT/VRT?

    As for getting the wrong colour - this is typical of bike and car manufacturers. Unless you are buying a dozen of them they don't even look at the colour required.

    Well wear - stick a €20 in a jar every week just in case. Post pics when you get a chance.

    'cptr


  • Closed Accounts Posts: 7,213 ✭✭✭daenerysstormborn3


    Del2005 wrote: »
    The quote was for new parts and labour. Doing the work yourself with 2nd hand parts will always be cheaper. But why didn't you BF let his insurance sort it out?

    If you want to sell an expensive exotic bike you will need dealer stamps. No one will pay top Euro for a bike if they think that the owner has skimped on work when there are thousands of low mileage F(MD)SH bikes for sale across the water.

    It wasn't second hand parts and they were all Honda parts.

    He didn't want it to go through his insurance.

    He had no bother selling it for the price he wanted and it is living a happy life elsewhere now.


  • Closed Accounts Posts: 7,397 ✭✭✭Paparazzo


    Last couple of times I got my bike serviced there was an RSV 1000 R in the garage, both times the engine was spread across the workbench. Both times I asked what's the story with the Aprillia, and a similar volley of curses came from the mechanic!
    Mototecnic near KCR specialise in Italian bikes, I'd go there for servicing. Worth putting up with problems purely for the sound of them :D

    And for the record, I bought a brand new BMW from Joe Duffy and got it in the wrong colour. It's not just bikeworld/aprillia that are incompetent. Mine had the wrong tyres on it too. Rang up to confirm them too. "Yeah, yeah, we know, we know". :rolleyes:


  • Registered Users, Registered Users 2 Posts: 19,031 ✭✭✭✭Del2005


    It wasn't second hand parts and they were all Honda parts.

    He didn't want it to go through his insurance.

    He had no bother selling it for the price he wanted and it is living a happy life elsewhere now.

    Why didn't he use the insurance?

    If someone cuts me up with the potential to kill me the more it costs the inconsiderate pr!ck the better. Don't do them a favour as they won't learn and a nice insurance loading for several years will remind them to check before turning.


  • Registered Users, Registered Users 2 Posts: 8,659 ✭✭✭CrazyRabbit


    Paparazzo wrote: »
    Last couple of times I got my bike serviced there was an RSV 1000 R in the garage, both times the engine was spread across the workbench. Both times I asked what's the story with the Aprillia, and a similar volley of curses came from the mechanic!
    Mototecnic near KCR specialise in Italian bikes, I'd go there for servicing. Worth putting up with problems purely for the sound of them :D

    And for the record, I bought a brand new BMW from Joe Duffy and got it in the wrong colour. It's not just bikeworld/aprillia that are incompetent. Mine had the wrong tyres on it too. Rang up to confirm them too. "Yeah, yeah, we know, we know". :rolleyes:

    Just to clarify, I'm not buying via Bikeworld. I've never had a problem with Bikeworld. They've always treated me well, though they are a little expensive.


  • Closed Accounts Posts: 7,213 ✭✭✭daenerysstormborn3


    Del2005 wrote: »
    Why didn't he use the insurance?

    If someone cuts me up with the potential to kill me the more it costs the inconsiderate pr!ck the better. Don't do them a favour as they won't learn and a nice insurance loading for several years will remind them to check before turning.

    Just didn't want to.


  • Registered Users, Registered Users 2 Posts: 252 ✭✭Andromeda_111


    +1 on Moto Technic in KCR, Robbie is a sound guy and as honest as the day. He looks after my Duke and I've always been really happy with the work and the price ;)


  • Registered Users, Registered Users 2 Posts: 252 ✭✭Andromeda_111


    Also the Italian Centre just off the North Circular road. I've never used them personally but have heard a lot of good things about John Elliot and as the name suggest his expertise is in all makes Italian....he obviously likes a challenge :D


  • Registered Users, Registered Users 2 Posts: 8,659 ✭✭✭CrazyRabbit


    Thanks for all the tips on repair/servicing locations. A great bunch of optimists here. ;)


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  • Registered Users, Registered Users 2 Posts: 1,467 ✭✭✭batman_oh


    If it's a new RSV4 or Tuono nobody has the correct diagnostics software to fix the common problems that they throw up. Only official Aprilia dealers. I asked around as was considering an RSV4 Factory but decided to hold on to my R1 and spend a few quid on tarty bits


  • Registered Users, Registered Users 2 Posts: 13,997 ✭✭✭✭Cuddlesworth


    Thanks for all the tips on repair/servicing locations. A great bunch of optimists here. ;)

    Don't forget your breakdown assistance.


  • Registered Users, Registered Users 2 Posts: 12,790 ✭✭✭✭galwaytt


    Thanks for all the tips on repair/servicing locations. A great bunch of optimists here. ;)

    So, are you still taking it? Or going to go for something else?

    Ode To The Motorist

    “And my existence, while grotesque and incomprehensible to you, generates funds to the exchequer. You don't want to acknowledge that as truth because, deep down in places you don't talk about at the Green Party, you want me on that road, you need me on that road. We use words like freedom, enjoyment, sport and community. We use these words as the backbone of a life spent instilling those values in our families and loved ones. You use them as a punch line. I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the tax revenue and the very freedom to spend it that I provide, and then questions the manner in which I provide it. I would rather you just said "thank you" and went on your way. Otherwise I suggest you pick up a bus pass and get the ********* ********* off the road” 



  • Registered Users, Registered Users 2 Posts: 8,659 ✭✭✭CrazyRabbit


    galwaytt wrote: »
    So, are you still taking it? Or going to go for something else?

    Oh still taking it. I only would have considered refusing if it was the white or silver coloured one. They really don't look good.


  • Registered Users, Registered Users 2 Posts: 3,500 ✭✭✭RosieJoe


    Stick up some pics whenever you do get it, would love to see it!


  • Moderators, Business & Finance Moderators Posts: 17,752 Mod ✭✭✭✭Henry Ford III


    I bought an old 1996 Aprilia Pegaso 650 last year, and it's a pretty good bike. No parts issues at all.

    Is that relevant?


  • Registered Users, Registered Users 2 Posts: 8,659 ✭✭✭CrazyRabbit


    RosieJoe wrote: »
    Stick up some pics whenever you do get it, would love to see it!

    Will do. Just found out that I can collect in next Tuesday. Ducati Dublin are actually sending a guy with a van over to London to collect it. Quicker/cheaper than shipping it over.


  • Registered Users, Registered Users 2 Posts: 252 ✭✭Andromeda_111


    RosieJoe wrote: »
    Stick up some pics whenever you do get it, would love to see it!

    Will do. Just found out that I can collect in next Tuesday. Ducati Dublin are actually sending a guy with a van over to London to collect it. Quicker/cheaper than shipping it over.


    1 more sleep?!!


  • Registered Users, Registered Users 2 Posts: 8,659 ✭✭✭CrazyRabbit


    Feckin' delayed until Friday (when it's likely we will have snow!).
    Seems the guy in the van couldn't get on the ferry on Friday so he only left today.

    Can anything else go wrong? (well apart from the snow/ice we will no doubt have).


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  • Registered Users, Registered Users 2 Posts: 252 ✭✭Andromeda_111


    Awh bummer, the waiting is the worst :o Hopefully you get it on Friday and then you can spend the weekend tinkering with it and getting to know all it's ins and outs though probably not riding it if the weather turns like it's supposed to!


  • Registered Users, Registered Users 2 Posts: 12,790 ✭✭✭✭galwaytt


    Feckin' delayed until Friday (when it's likely we will have snow!).
    Seems the guy in the van couldn't get on the ferry on Friday so he only left today.

    Can anything else go wrong? (well apart from the snow/ice we will no doubt have).

    Ha ! We must have got your spot.....our crew coming back in van on Frday ! ......serious shortage of space on ferries these days - honest.....

    Ode To The Motorist

    “And my existence, while grotesque and incomprehensible to you, generates funds to the exchequer. You don't want to acknowledge that as truth because, deep down in places you don't talk about at the Green Party, you want me on that road, you need me on that road. We use words like freedom, enjoyment, sport and community. We use these words as the backbone of a life spent instilling those values in our families and loved ones. You use them as a punch line. I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the tax revenue and the very freedom to spend it that I provide, and then questions the manner in which I provide it. I would rather you just said "thank you" and went on your way. Otherwise I suggest you pick up a bus pass and get the ********* ********* off the road” 



  • Registered Users, Registered Users 2 Posts: 12,790 ✭✭✭✭galwaytt


    I bought an old 1996 Aprilia Pegaso 650 last year, and it's a pretty good bike. No parts issues at all.

    Is that relevant?
    Actually, no - thats the same as the BMW F650 of the same age, and I've had 2 of those - would have no prob buying another.
    Good bike.

    Ode To The Motorist

    “And my existence, while grotesque and incomprehensible to you, generates funds to the exchequer. You don't want to acknowledge that as truth because, deep down in places you don't talk about at the Green Party, you want me on that road, you need me on that road. We use words like freedom, enjoyment, sport and community. We use these words as the backbone of a life spent instilling those values in our families and loved ones. You use them as a punch line. I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the tax revenue and the very freedom to spend it that I provide, and then questions the manner in which I provide it. I would rather you just said "thank you" and went on your way. Otherwise I suggest you pick up a bus pass and get the ********* ********* off the road” 



  • Registered Users, Registered Users 2 Posts: 12,790 ✭✭✭✭galwaytt


    galwaytt wrote: »
    I bought an old 1996 Aprilia Pegaso 650 last year, and it's a pretty good bike. No parts issues at all.

    Is that relevant?
    Actually, no - thats the same as the BMW F650 of the same age, and I've had 2 of those - would have no prob buying another.
    Good bike.

    ...in fact, it's been relaunched as the G650 these days.......pity it's made in China.......it rusts just by looking at it.....

    Ode To The Motorist

    “And my existence, while grotesque and incomprehensible to you, generates funds to the exchequer. You don't want to acknowledge that as truth because, deep down in places you don't talk about at the Green Party, you want me on that road, you need me on that road. We use words like freedom, enjoyment, sport and community. We use these words as the backbone of a life spent instilling those values in our families and loved ones. You use them as a punch line. I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the tax revenue and the very freedom to spend it that I provide, and then questions the manner in which I provide it. I would rather you just said "thank you" and went on your way. Otherwise I suggest you pick up a bus pass and get the ********* ********* off the road” 



  • Moderators, Business & Finance Moderators Posts: 17,752 Mod ✭✭✭✭Henry Ford III


    galwaytt wrote: »
    Actually, no - thats the same as the BMW F650 of the same age, and I've had 2 of those - would have no prob buying another.
    Good bike.

    I was posting that in jest tt!

    The Pegaso and F650 are close cousins, but aren't identical. Apart from styling differences the Aprilia has a 5 valve head. I'm sure there are other differences too.


  • Registered Users, Registered Users 2 Posts: 8,659 ✭✭✭CrazyRabbit


    Still no bike. Still no explanation from Ducati Dublin. Yet another days vacation used for nothing.

    Does anyone know who the owner of Ducati Dublin is?

    ...might rename this thread to 'Avoid Ducati Dublin'. Aprilia are idiots, but Ducati Dublin are just taking the piss now.


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  • Closed Accounts Posts: 7,397 ✭✭✭Paparazzo


    No way, you took days off for it? Really annoying when that happens. What happened to the guy in the van?
    Not good advertisement for Ducati Dublin. Might have to go straight to Ducati London when I win the lotto.


  • Registered Users, Registered Users 2 Posts: 8,659 ✭✭✭CrazyRabbit


    Thanks to RosieJoe for the PM with a link to another forum. It seems that Ducati Dublin may be closing down. It would explain why Dean is no longer employed there, and with Tony Bannon being in hospital for months now...

    The owner appears to be the guy I'm dealing with <owner> and I just got his mobile number...waiting for a call back from him. Hopefully he can tell me what happened with the guy in the van, and where the hell my bike is!


  • Registered Users, Registered Users 2 Posts: 3,500 ✭✭✭RosieJoe


    Also, place might be closed today seeing as it is a Monday.


  • Banned (with Prison Access) Posts: 6,201 ✭✭✭KamiKazi


    Would have been easier for you to buy it from a UK dealer and ride it back!


  • Registered Users, Registered Users 2 Posts: 13,997 ✭✭✭✭Cuddlesworth


    Thanks to RosieJoe for the PM with a link to another forum. It seems that Ducati Dublin may be closing down. It would explain why Dean is no longer employed there, and with Tony Bannon being in hospital for months now...

    The owner appears to be the guy I'm dealing with <snip> and I just got his mobile number...waiting for a call back from him. Hopefully he can tell me what happened with the guy in the van, and where the hell my bike is!

    How did you pay? Wouldn't want to be a un-secured creditor in that situation.


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  • Closed Accounts Posts: 7,397 ✭✭✭Paparazzo


    Yeah, did you pay up in full, or still just the deposit?


  • Registered Users, Registered Users 2 Posts: 8,659 ✭✭✭CrazyRabbit


    €1000 deposit paid in cash, and of course I have a proper receipt.

    Worst case scenario, I take them to court for breach of contract and get the deposit back. And I'm getting close to that.

    This morning I got through to <snip> (the owner I believe) on his mobile. He said he was on the way into the office and would call in 20 mins. He never did, and has not answered the last 5 or so calls to his mobile. A woman did answer it earlier to say he was in a meeting and that she would remind him to call. Still nothing.

    I'm seriously pissed off. Middle of a recession and I'm here with over €10,000 to give them and they treat me like this.

    I also rang the dealership a few times (they are open today ). They answer maybe one in every 10 calls (I've made over 70 calls). Crazy way to run a business.


  • Registered Users, Registered Users 2 Posts: 13,997 ✭✭✭✭Cuddlesworth


    In real terms, if they are liquidating the company its unlikely you will ever see any of that 1k. Horrible of them to take it though, real scumbag thing to do.


  • Registered Users, Registered Users 2 Posts: 252 ✭✭Andromeda_111


    €1000 deposit paid in cash, and of course I have a proper receipt.

    Worst case scenario, I take them to court for breach of contract and get the deposit back. And I'm getting close to that.

    This morning I got through to <snip> (the owner I believe) on his mobile. He said he was on the way into the office and would call in 20 mins. He never did, and has not answered the last 5 or so calls to his mobile. A woman did answer it earlier to say he was in a meeting and that she would remind him to call. Still nothing.

    I'm seriously pissed off. Middle of a recession and I'm here with over €10,000 to give them and they treat me like this.

    I also rang the dealership a few times (they are open today ). They answer maybe one in every 10 calls (I've made over 70 calls). Crazy way to run a business.

    Sh*t that's terrible. Hopefully it's just a case of disgraceful customer service and nothing more though it doesn't sound good. Get over to the dealership tomorrow if you can and don't leave until you get some answers :mad: They can't ignore you face to face. I really hope you get sorted.


  • Registered Users, Registered Users 2 Posts: 252 ✭✭Andromeda_111


    Any news CrazyRabbit on your deposit?


  • Registered Users, Registered Users 2 Posts: 8,659 ✭✭✭CrazyRabbit


    Any news CrazyRabbit on your deposit?

    Nope. Would help if the owner answered at least one of the 30+ calls I made to his mobile.

    There's another guy over on the globalmotorbikes forum who may lose his bike even though he's already paid for it (long story). He's in a worse position, but at least the owner is answering his calls.


  • Closed Accounts Posts: 7,397 ✭✭✭Paparazzo


    Really poor show that they took your money and fed you with shíte about one of the lads heading over to london to pick up your bike


  • Registered Users, Registered Users 2 Posts: 8,659 ✭✭✭CrazyRabbit


    Update & some good news.
    Just got a call from Ducati Dublin. The business is not dissolved. There was some accountancy issues which led to auditors 'freezing' the company and its accounts.

    It's resolved now, and they are getting everything back to normal, but it will take a few days to catch up. I've been told that my bike is fully paid for by Ducati Dublin and it just needs to be collected. It was still in its shipping crate and wouldn't fit inside the van they sent over to the UK to collect it. I'll have the bike next wednesday.


  • Banned (with Prison Access) Posts: 6,201 ✭✭✭KamiKazi


    Update & some good news.
    Just got a call from Ducati Dublin. The business is not dissolved. There was some accountancy issues which led to auditors 'freezing' the company and its accounts.

    It's resolved now, and they are getting everything back to normal, but it will take a few days to catch up. I've been told that my bike is fully paid for by Ducati Dublin and it just needs to be collected. It was still in its shipping crate and wouldn't fit inside the van they sent over to the UK to collect it. I'll have the bike next wednesday.

    I really hope that's true and not just another story to fob you off!


  • Closed Accounts Posts: 7,397 ✭✭✭Paparazzo


    Thank fúck you're (hopefully) getting it. What is it with bike dealers in ireland?


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