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Billing information UPC

  • 24-09-2009 10:19pm
    #1
    Infoanon
    Registered Users, Registered Users 2 Posts: 4,704 ✭✭✭


    Have UPC stopped sending out Bills for their TV services ?

    I and others have not received Bills for the UPC TV service - although reminders have been received.

    UPC have been pushing people to sign up to on line billing...


Comments

  • #2
    FloatingVoter
    Registered Users, Registered Users 2 Posts: 6,133 ✭✭✭FloatingVoter


    Infoanon wrote: »
    Have UPC stopped sending out Bills for their TV services ?

    I and others have not received Bills for the UPC TV service - although reminders have been received.

    UPC have been pushing people to sign up to on line billing...

    As far as I know, you had to opt out of online billing. I seem to remember opting out online through MyUPC.


  • #3
    campo
    Registered Users, Registered Users 2 Posts: 3,364 ✭✭✭campo


    you are probably paying by direct debit if so they dont post out a bill unless the montly cost change


  • #4
    Alun
    Registered Users, Registered Users 2 Posts: 21,487 ✭✭✭✭Alun


    I haven't received a paper bill since I signed up for MyUPC (which is fine by me), but then I pay by DD. Actually that's not quite true, they send you a paper bill whenever anything changes, such as a change of service or price increases, but otherwise nothing. That's a separate issue to eBilling which is where you keep on paying the bills manually but do it on-line, and get reminders by text message when it's due.


  • #5
    Infoanon
    Registered Users, Registered Users 2 Posts: 4,704 ✭✭✭Infoanon


    campo wrote: »
    you are probably paying by direct debit if so they dont post out a bill unless the montly cost change

    Not paying by direct debit - just not receiving any bills - so much for their improved customers service.....


  • #6
    nomorelili
    Registered Users Posts: 2 ✭nomorelili


    where can i verify my bill informatin? i recive a bigger bill this month and i need 2 know why. i need 2 see why is bigger so i can pay the bill. thank u


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  • #7
    djimi
    Registered Users, Registered Users 2 Posts: 13,237 ✭✭✭✭djimi


    Go onto their website and sign up for MyUPC or whatever they call it. You can view your account information on there.


  • #8
    nomorelili
    Registered Users Posts: 2 ✭nomorelili


    thank u djimi


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