IMPORTANT: BBC transponder changes

Benolam · 13-10-2010 2:33pm #1

On October 18th @ 0500h BBC 1 NI, BBC 2 NI, BBC 4, BCeebies will move transponder. BBC 1/2 NI will move to 10,8175 Vert. BBC4/CBeebies will move to 10,80275 Horz.

Minstrel27 · 13-10-2010 5:43pm

A move to accommodate BBC1 HD I wonder.

Our man in Havana · 13-10-2010 7:59pm

Most likely.

Tony · 13-10-2010 9:09pm

It might be useful to know that anyone with a freesat box will not have to do anything as the box will autmaticially update.

St Senan · 13-10-2010 9:15pm

Tony wrote: »

It might be useful to know that anyone with a freesat box will not have to do anything as the box will autmaticially update.

It will be a headache for installers who still use free to air boxes. There will many a phone call from contrary and disgruntled customers.

Benolam · 13-10-2010 10:04pm

BBC One HD, November 3rd, 10,847 Vert.

Tony · 13-10-2010 10:15pm

scaller wrote: »

It will be a headache for installers who still use free to air boxes. There will many a phone call from contrary and disgruntled customers.

Well hopefully they can be referred to a step by step guide or similar.

ISAA · 14-10-2010 9:05am

Plenty of Hotels without BBC from 18th then,

St Senan · 14-10-2010 9:20am

Tony wrote: »

Well hopefully they can be referred to a step by step guide or similar.

I know what you mean Tony. But to be honest there are a lot of customers out there that will expect the installer to call back free of charge to retune there receiver. That's why some of us guy's gave up supplying and installing generic Free To Air boxes when Freest/Sat4free boxes came out.
From the customers point of view the installer is the guy who gave them these channels and should come back for nothing to retune them. A few years ago when CH4, More4, E4 and Film4 were changing TP and Frequency regularly it got crazy with Disgruntled customers. I was talking to a installer last week He installed a Free to air for a family in New Ross about 3 years ago they phoned him 2 weeks ago demanding that he call back a retune Men and Motor's.

Tony · 14-10-2010 9:31am

Well I guess it really depends on whether the customer was informed at the time as to what might happen with a transponder change. If they were not told they may have to periodicially re tune then I guess they have a case although 3 years later is pushing it just a touch

I think theres also a perception issue where some people confuse installers with programme providers, I guess this may come from the use of relay systems and similar.

scaller wrote: »

I know what you mean Tony. But to be honest there are a lot of customers out there that will expect the installer to call back free of charge to retune there receiver. That's why some of us guy's gave up supplying and installing generic Free To Air boxes when Freest/Sat4free boxes came out.
From the customers point of view the installer is the guy who gave them these channels and should come back for nothing to retune them. A few years ago when CH4, More4, E4 and Film4 were changing TP and Frequency regularly it got crazy with Disgruntled customers. I was talking to a installer last week He installed a Free to air for a family in New Ross about 3 years ago they phoned him 2 weeks ago demanding that he call back a retune Men and Motor's.

St Senan · 14-10-2010 9:41am

Thank god I explained Frequency and TP changes when i used to install Free To Air systems. I made a point of marking pages in the User manual about Manual tune and Auto tune. Seen as BBC1NI and BBC2NI are to be affected it might be a Good thing and cause headaches for the Chancers and Bob the Builders who are Fitting Cheap Free To Air Systems.

Tony · 14-10-2010 9:50am

scaller wrote: »

Good thing and cause headaches for the Chancers and Bob the Builders who are Fitting Cheap Free To Air Systems.

I'm not so sure as I reckon most of these guys just wont bother doing anything about it and as I've said previously the perception might become that satellite tv loses channels so it may damage us all.

watty · 14-10-2010 9:56am

This is why ever since Freesat came out I recommended people pay the extra for it. Now I recommend Freesat HD box as minimum even if people never plan on getting HDTV.

Before Freesat the best plan was to subscribe to Sky for a year and cancel. Most people can't self install a dish well and most generic boxes have terrible GUI apart from lack of automatic EPG update, lack of EPG (saving cost of RTE guide) and lack of Modern Text services / extra BBC streams easily.

If RealDigital had launched before Freesat, it would be a nice idea, but it's pointless now.

St Senan · 14-10-2010 9:58am

Tony wrote: »

I'm not so sure as I reckon most of these guys just wont bother doing anything about it and as I've said previously the perception might become that satellite tv loses channels so it may damage us all.

Most of these Bob the Builders wouldn't Know about TP changes. Now that will cause them damage and as you said maybe us all.
That's why I explain to people enquiring about satellite TV the difference between Buying a Freesat or a Free to Air satellite system.

Tony · 14-10-2010 10:04am

scaller wrote: »

That's why I explain to people enquiring about satellite TV the difference between Buying a Freesat or a Free to Air satellite system.

Me too. I also pointi out the benefits of the 7 day programme guide and red button interactive features. I agree with Watty too thats it worth thinking about a HD box if you are planning on upgrading your tv as it will work in standard definition on older tv's with a scart socket.

amerden · 14-10-2010 10:09am

Quick question?

Don't know much about frequencies etc. but, are these figures correct:
108175
1080275

Seems to me too many digits also will they all be on 22000

St Senan · 14-10-2010 10:26am

amerden wrote: »

Quick question?

Don't know much about frequencies etc. but, are these figures correct:
108175
1080275

Seems to me too many digits also will they all be on 22000

On Free To Air boxes It will be
10817
10802
and yes 22000 will be the symbol rate

marclt · 14-10-2010 10:47am

Scaller / Tony

Stick out a press release on it... you'll find local papers will be quite helpful on this - it could do your business a bit of good too - especially if you include the line about going back to the people who installed it for you, if you get in difficulty!

Tony · 14-10-2010 11:30am

In theory sounds a good idea but to be truthful I'd fear I'd be inundated with calls from people who cannot get hold of their own installers. As it is I get calls from people who expect me to tell them over the phone how to set up their Lidl/Aldi systems. I'd like to be as helpful as possible but not to the detriment of the people who have supported me.

St Senan · 14-10-2010 12:58pm

marclt wrote: »

Scaller / Tony

Stick out a press release on it... you'll find local papers will be quite helpful on this - it could do your business a bit of good too - especially if you include the line about going back to the people who installed it for you, if you get in difficulty!

Last year our local paper In Co Wexford done a article on TV systems DTT and Satellite. It turned out to be a Price war {Who is the cheapest}from the so called Installers who got involved. None of us long term installers where involved as we all said that we did not want to be Associated with them guys. I Explained to the Journalist when he contacted me The difference between Freesat and Free to Air. But anyhow the article went ahead without my comments and it caused a lot of damage to us guys who pay our way in the Trade.

Tony · 14-10-2010 1:15pm

I'll have a chat with the guys at Today FM and see can we get some way of getting this information out without jamming anybody up.

Rick_ · 14-10-2010 3:33pm

In due course I will post an update to my tuning details sticky thread, and I may also have to add/change a few channels on there whilst I'm at it.

On a side note, Freesat posted a message on their Facebook page stating that they hope to have news very soon on some new HD channels, including Channel 4 HD.

Seeing as 10.847 V will be able to hold 3 HD channels, I'm sure BBC HD, BBC 1 HD and Channel 4 HD will fit on there nicely... so I'm guessing we may be seeing Channel 4 HD on Freesat soon enough...

watty · 14-10-2010 4:18pm

If it's entirely HD on the transponder they can switch to DVB-S2 and get a bit more space.

All "official" HD sets can do DVB-S2. It's only some PC cards that are being used for HD that are exception.

blueplatinum · 14-10-2010 4:49pm

May I ask what is the original source of this information please ?

Rick_ · 14-10-2010 7:15pm

There are tests currently on Virgin boxes in the UK with BBC ONE HD testing on them, so the launch can't be that far away.

The sourse came from Digital Spy as a user on there received the information from an insider at the BBC.

Apogee · 14-10-2010 7:45pm

It might be worth considering changing the thread title of this sticky.

I'd say quite a few people who will encounter this problem won't know what a 'transponder' is and it's likely to lead to multiple, duplicate threads of "where's my cbeebies gone?"

givecredit · 16-10-2010 10:21am

Taken from BBC website:
Satellite frequencies
BBC digital TV and radio – satellite frequencies
To receive digital TV via satellite but not through Freesat or Sky, you need to tune your equipment to the correct frequencies yourself. For help with tuning, please contact your equipment retailer, manufacturer or installer.

BBC Services on Digital Satellite are moving on Monday 18 October 2010
Listed below are the frequencies for BBC TV channels and radio stations available via satellite. The BBC is rationalising its service line-up on digital satellite, and from the early morning of Monday 18 October 2010, the service line-up will be as set-out in the chart below. Because of software limitations, BBC Red Button interactive channels are currently only available with Freesat or a Sky set-top box and viewing card.

Other free channels are also available, but some - such as Channel 4 and Five - are encrypted and require Freesat or a Sky set-top box and viewing card.

Viewers with a Freesat set-top box will not need to do anything, as the Freesat EPG (Electronic Programme Guide) will be updated to reflect these changes. If you experience a problem, it may be resolved by switching your Freesat box off, and then on again. If you see an on-screen message advising you to retune, please follow the instructions on-screen.

Viewers with a Free-to-Air receiver will need to retune to continue to receive the BBC services that are moving.

FEC = forward error correction
SID = service information descriptor

Astra 2D (28.2° East)
Transponder 45 (aka 2.045)
Frequency: 10.77325 GHz
Horizontal polarisation
Symbol rate: 22.0 Mbaud
FEC 5/6
Transport Stream ID: 2045

Changes to the previous line-up of services on BBC DSAT1 SID
BBC One London 6301
BBC Two England 6302
CBBC 6317
BBC Three 6319
Five – 3rd party carriage for Freesat 6335
BBC One-BS Bristol – BBC One West 6341
BBC One-CB Cambridge – BBC One East (W) 6351
BBC One-CI BBC Channel Islands 6361

Astra 2D (28.2° East)
Transponder 47 (aka 2.047)
Frequency: 10.80275 GHz
Horizontal polarisation
Symbol rate: 22.0 Mbaud
FEC 5/6
Transport Stream ID: 2047

Changes to the previous line-up of services on BBC DSAT2 SID
BBC Four UK Wide TV Service 6416
CBeebies UK Wide TV Service 6418
BBC One Scotland 6421
BBC Two Scotland 6422
BBC Radio 5 Live 6401
BBC Radio 5 Live Sports Extra 6464
BBC One-MR Manchester 6441
BBC One-LS Leeds 6451
BBC One-TW Tunbridge Wells 6451

Astra 2D (28.2° East)
Transponder 50 (aka 2.050)
Frequency: 10.84700 GHz
Vertical polarisation
Symbol rate: 22.0 Mbaud
FEC 5/6
Transport Stream ID: 2050

Changes to the previous line-up of services on BBC DSAT4 SID
BBC HD UK Wide HD Service 6940
BBC One HD from Wednesday 3 November 6941
Astra 2D (28.2° East)
Transponder 46 (aka 2.046)
Frequency: 10.78800 GHz
Vertical polarisation
Symbol rate: 22.0 Mbaud
FEC 5/6
Transport Stream ID: 2046

Changes to the previous line-up of services on BBC DSAT5 SID
BBC One - Wales 10311
BBC Two - Wales 10312
BBC One-BM – Birmingham 10301
BBC One-HL – Hull 10303
BBC One-NO – Nottingham 10305
BBC One-NC – Norwich 10306

Astra 2D (28.2° East)
Transponder 48
Frequency: 10.81750 GHz
Vertical polarisation
Symbol rate: 22.0 Mbaud
FEC 5/6
Transport Stream ID: 2048

Changes to the previous line-up of services on BBC DSAT6 SID
BBC One-NI Northern Ireland 10361
BBC Two-NI Northern Ireland 10362
BBC One-SO Southampton – BBC South 10353
BBC One-PY Plymouth – BBC South West 10354
BBC One-NT Newcastle – BBC North East & Cumbria 10355
BBC One-OX Oxford – BBC South 10356

Astra 2A (28.2° East)
Transponder 13 (aka 2.013)
Frequency: 11.95350 GHz
Horizontal polarisation
Symbol rate: 27.5 Mbaud
FEC2/3
Transport Stream ID: 2013

There are no changes to the line-up of services on BBC DSAT7 SID
BBC News 6704
BBC Parliament 6705
BBC Alba 6736
BBC Radio 1 6751
BBC Radio 1Xtra 6766
BBC Radio 2 6752
BBC Radio 3 6753
BBC Radio 4 FM 6754
BBC Radio 4 LW 6755
BBC 6 Music 6767
BBC Radio 7 6768
BBC Asian Network 6760
BBC World Service 6761
BBC Radio Scotland 6757
BBC Radio nan Gàidheal 6769
BBC Radio Wales 6758
BBC Radio Cymru 6763
BBC Radio Ulster 6759
BBC London 6770

harr · 18-10-2010 7:16am

givecredit wrote: »

Taken from BBC website:
Satellite frequencies
BBC digital TV and radio – satellite frequencies
To receive digital TV via satellite but not through Freesat or Sky, you need to tune your equipment to the correct frequencies yourself. For help with tuning, please contact your equipment retailer, manufacturer or installer.

BBC Services on Digital Satellite are moving on Monday 18 October 2010
Listed below are the frequencies for BBC TV channels and radio stations available via satellite. The BBC is rationalising its service line-up on digital satellite, and from the early morning of Monday 18 October 2010, the service line-up will be as set-out in the chart below. Because of software limitations, BBC Red Button interactive channels are currently only available with Freesat or a Sky set-top box and viewing card.

Other free channels are also available, but some - such as Channel 4 and Five - are encrypted and require Freesat or a Sky set-top box and viewing card.

Viewers with a Freesat set-top box will not need to do anything, as the Freesat EPG (Electronic Programme Guide) will be updated to reflect these changes. If you experience a problem, it may be resolved by switching your Freesat box off, and then on again. If you see an on-screen message advising you to retune, please follow the instructions on-screen.

Viewers with a Free-to-Air receiver will need to retune to continue to receive the BBC services that are moving.

FEC = forward error correction
SID = service information descriptor

Astra 2D (28.2° East)
Transponder 45 (aka 2.045)
Frequency: 10.77325 GHz
Horizontal polarisation
Symbol rate: 22.0 Mbaud
FEC 5/6
Transport Stream ID: 2045

Changes to the previous line-up of services on BBC DSAT1 SID
BBC One London 6301
BBC Two England 6302
CBBC 6317
BBC Three 6319
Five – 3rd party carriage for Freesat 6335
BBC One-BS Bristol – BBC One West 6341
BBC One-CB Cambridge – BBC One East (W) 6351
BBC One-CI BBC Channel Islands 6361

Astra 2D (28.2° East)
Transponder 47 (aka 2.047)
Frequency: 10.80275 GHz
Horizontal polarisation
Symbol rate: 22.0 Mbaud
FEC 5/6
Transport Stream ID: 2047

Changes to the previous line-up of services on BBC DSAT2 SID
BBC Four UK Wide TV Service 6416
CBeebies UK Wide TV Service 6418
BBC One Scotland 6421
BBC Two Scotland 6422
BBC Radio 5 Live 6401
BBC Radio 5 Live Sports Extra 6464
BBC One-MR Manchester 6441
BBC One-LS Leeds 6451
BBC One-TW Tunbridge Wells 6451

Astra 2D (28.2° East)
Transponder 50 (aka 2.050)
Frequency: 10.84700 GHz
Vertical polarisation
Symbol rate: 22.0 Mbaud
FEC 5/6
Transport Stream ID: 2050

Changes to the previous line-up of services on BBC DSAT4 SID
BBC HD UK Wide HD Service 6940
BBC One HD from Wednesday 3 November 6941
Astra 2D (28.2° East)
Transponder 46 (aka 2.046)
Frequency: 10.78800 GHz
Vertical polarisation
Symbol rate: 22.0 Mbaud
FEC 5/6
Transport Stream ID: 2046

Changes to the previous line-up of services on BBC DSAT5 SID
BBC One - Wales 10311
BBC Two - Wales 10312
BBC One-BM – Birmingham 10301
BBC One-HL – Hull 10303
BBC One-NO – Nottingham 10305
BBC One-NC – Norwich 10306

Astra 2D (28.2° East)
Transponder 48
Frequency: 10.81750 GHz
Vertical polarisation
Symbol rate: 22.0 Mbaud
FEC 5/6
Transport Stream ID: 2048

Changes to the previous line-up of services on BBC DSAT6 SID
BBC One-NI Northern Ireland 10361
BBC Two-NI Northern Ireland 10362
BBC One-SO Southampton – BBC South 10353
BBC One-PY Plymouth – BBC South West 10354
BBC One-NT Newcastle – BBC North East & Cumbria 10355
BBC One-OX Oxford – BBC South 10356

Astra 2A (28.2° East)
Transponder 13 (aka 2.013)
Frequency: 11.95350 GHz
Horizontal polarisation
Symbol rate: 27.5 Mbaud
FEC2/3
Transport Stream ID: 2013

There are no changes to the line-up of services on BBC DSAT7 SID
BBC News 6704
BBC Parliament 6705
BBC Alba 6736
BBC Radio 1 6751
BBC Radio 1Xtra 6766
BBC Radio 2 6752
BBC Radio 3 6753
BBC Radio 4 FM 6754
BBC Radio 4 LW 6755
BBC 6 Music 6767
BBC Radio 7 6768
BBC Asian Network 6760
BBC World Service 6761
BBC Radio Scotland 6757
BBC Radio nan Gàidheal 6769
BBC Radio Wales 6758
BBC Radio Cymru 6763
BBC Radio Ulster 6759
BBC London 6770

thanks for that guys got up at 6 this morning went to but on cbeebies for the little man and got a blank screen he was not to pleased,straight to boards with me and found this thread.thanks again:D

duploelabs · 18-10-2010 8:52am

harr wrote: »

thanks for that guys got up at 6 this morning went to but on cbeebies for the little man and got a blank screen he was not to pleased,straight to boards with me and found this thread.thanks again:D

ditto, thank god I'd some waybaloo on the player, there wouldve been murder

evilivor · 18-10-2010 10:04am

Booted up my Humax Foxsat HDR after nine this morning.

Box went into tuning mode - "12* Channels Changed" then booted as normal but I still have no BBC1 or 2 NI in in their normal positions, they were just showing a "This channel is scrambled or currently not available" message.

BBC2 NI was available in the higher range but I didn't seem to be able to find BBC1 NI.

I would have presumed the engineering work was completed by now.

* I think

Rippy · 18-10-2010 11:12am

Just updated my website with quick instructions for retuning Triax SR110 and Technomate 3000D. (other receivers are similar)
Just a quick job, I will refine it later.
http://www.signalsolutions.tv/?p=415

IMPORTANT: BBC transponder changes

Comments