Originally Posted by Chalk
free directory enquiries
There is of course as well a phone book online on the eircom.ie website. Small text link "Phone book" in the top line of the pages.
Eircom and RTE are still advertising in breach of the Directory Enquiry regulation in force since October 2004. Despite a specific decision by the Broadcasting Complaints Board (a statuary body and not an industry fig leave like the ASAI) condemning Eircom's DQ advertising on Today FM, RTE/Eircom proceed to air a nearly identical ad on radio, knowing that it will take another BCC decision in April before their ad is condemned.
Instead of publishing the tariff for the DQ call as the law requires them to do since Oct 2004 (or at least making the listener aware "where the tariffs
can be obtained, for no more than the cost of a local call" – a stupid loophole built in by ComReg's Mike and Bobby, but at least ComReg made it clear that the consumer has "to be made aware that tariffs apply"), the ad says only "more information available on www.eircom.ie/11811".
RTE claims that ComReg's Mr X and Mr Y had specifically allowed them to use this referring to the website, but is now nevertheless changing to naming a freephone number – but again not following the legal requirement of making the consumer aware "where they can obtain the tariff".
While RTE/Eircom are using the regulative procedures to the tilt to prolong evading the legal requirements the ODCA refuses to get involved to uphold the consumer interest.