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31-03-2020, 11:54   #1
pgj2015
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worst company you have ever come across?

For me it is hand s down Fastway couriers.

The last 3 times they "delivered" something to my house, they threw it in the garden, too lazy to drive up the lane and hand it to us or even leave it in the porch like they should do.

you should see their google reviews, 1.6 stars. all complaints about how they just throw your items into hedges or on your lawn etc it is like the boss has told them to do anything they can to piss people off.
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31-03-2020, 11:58   #2
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Eir.
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31-03-2020, 12:01   #3
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Ticketmaster. Have a monopoly on the market so they can gouge away.
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31-03-2020, 12:03   #4
grayzer75
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Quote:
Originally Posted by pgj2015 View Post
For me it is hand s down Fastway couriers.

The last 3 times they "delivered" something to my house, they threw it in the garden, too lazy to drive up the lane and hand it to us or even leave it in the porch like they should do.

you should see their google reviews, 1.6 stars. all complaints about how they just throw your items into hedges or on your lawn etc it is like the boss has told them to do anything they can to piss people off.
Exact same with Hermes in the north absolute sh1tehawks.....
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31-03-2020, 12:04   #5
everlast75
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NTL - awful. Cablelink was nearly as bad
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31-03-2020, 12:05   #6
Vautours Ghost
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USIT
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31-03-2020, 12:07   #7
DeanAustin
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What does my head in about companies is that they all talk about being customer obsessed and customer focused. It's all a load of nonsense. I had to contact one (a telecommunications provider who are actually better than they were) last week. I wanted to call them. Finding a phone number on their website was like looking for the proverbial needle in a haystack. For a customer obsessed company, they weren't too keen for me to call them.

They kept pushing me to their self help option which didn't bloody answer my question. When I eventually got a phone number, I got an IVR system that was like a f**king labyrinth with the amount of options and even when I keyed my account number, by the time I got through, they asked me for it again.

Most companies do that sort of sh!t and claim to be customer focused. They absolutely aren't because they are giving the level of customer service they want (i.e. the cheapest/most cost effective) rather than what their customers actually want.

But in answer to the question, eir are pretty f**king crap. And they aren't the company I'm referring to above.
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31-03-2020, 12:08   #8
Deebles McBeebles
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In my experience it has to be a tie between Vodafone and AES. Both are absolutely f*cking shocking.
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31-03-2020, 12:09   #9
L1011
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Three.

AES are also awful, but not as bad as Three.
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31-03-2020, 12:11   #10
codie
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Eir customer service and Dhl
Our DHL courier drops your parcel at a local petrol station. Doesn't even ring you to tell you parcel is there
You have to keep tracking it. Before that they would ring and ask you to meet them in town.
I don't order any more from a company that uses DHL.
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31-03-2020, 12:15   #11
Tea Shock
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NTL/Chorus/UPC - whatever you want to call them
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31-03-2020, 12:16   #12
CrankyHaus
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You're taking about Sky aren't you? Their automated systems brutal but otherwise they're grand.

Saw Eir take advantage of my elderly parents for years. Billing them for 2 lines, one for "broadband" that was actually slower than the ISDN had been at the start of the century. Complaints to Comreg only resulted in their "engineer" "solving the problem" by coming into the house to butcher the internal set-up of powerline's and repeaters I'd built to spread wi-fi around it. Switched to Midband solution. Less than 1/3 the price, many times the speed, zero hassle.
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31-03-2020, 12:19   #13
Ficheall
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Quote:
Originally Posted by pgj2015 View Post
The last 3 times they "delivered" something to my house, they threw it in the garden, too lazy to drive up the lane and hand it to us or even leave it in the porch like they should do.
Social distancing..
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31-03-2020, 12:40   #14
pgj2015
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Social distancing..


There wasn't social distancing back in June last year.
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31-03-2020, 12:48   #15
anewme
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USIT
Well you wont have to worry about them anymore. They've gone into Liquidation over the weekend, with 149 people losing their jobs.
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