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12-11-2018, 15:05   #1
Boards.ie: Niamh
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Now ye're talking - to a social care worker

Hello everyone! We have a social care worker joining us today who has over 10 years experience. She has experience of high support residential services and day centre services for people with intellectual disabilities and physical disabilities nd is here to answer your questions about her work in these areas.
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12-11-2018, 16:06   #2
Baggly
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What is your favourite part of your current role?

What is your least favourite part of your current role?

How do you find working within the public sector?
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12-11-2018, 17:02   #3
madmaggie
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Do you work exclusively with people with disabilities? I care for an elderly relative, not disabled. I was wondering what a social care worker does for the elderly. Thank you. Apologies if not on topic.
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12-11-2018, 18:48   #4
I'm a Social Care Worker, AMA
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What is your favourite part of your current role?

What is your least favourite part of your current role?

How do you find working within the public sector?
Hi, thanks for your question

This will sound cheesy but my favourite part is making a difference to somebodies life. The little things you or I do daily and take for granted can be a massive step or obstacle for a person with a disability and to be thanked and appreciated is priceless.

Least favourite part of the job. There are always a small number of people who just complain and moan no matter what you do for them. There are people who are very angry about their situation, some who find it difficult to accept they have acquired a disability and can be very aggressive and channel their anger to you (verbally abusive/physically abusive). It took me some time to be able to step back and realise that it wasn't my fault and not to take it personally. You have to be able to put up a barrier, block it out and move on.

Abuse from the public can be tough to deal with too and also people's stories/situations can be emotionally hard to hear.

Then there are things within the community that are frustrating like accessibility, people taking disability parking spaces when they are not needed etc.


I don't really have anything to say about public/private sector. The public sector isn't as cushy as people think, not in this line of work anyway. Internal support for staff and job happiness is much more important in my opinion.
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12-11-2018, 18:56   #5
I'm a Social Care Worker, AMA
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Do you work exclusively with people with disabilities? I care for an elderly relative, not disabled. I was wondering what a social care worker does for the elderly. Thank you. Apologies if not on topic.
Social care is a very very broad career option. You can go down many routes and work with many groups e.g. young offenders, homeless people, people with addictions, disability, ethnic minorities, domestic violence victims etc. I chose the area of disability (accidentally). I initially wanted to work with children from disadvantaged areas but completed a college placement in a disability centre and loved it. They offered me a job at the end of the placement and by that stage my initial option of working with children was a distant memory.

I have never heard of any social care workers working with the elderly. It tends to be care assistants but perhaps there is something out there though, im just not overly familiar with that area.
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12-11-2018, 22:57   #6
Mrs OBumble
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What qualifications did you have to get before getting the job? Or if none, what are you working on now?
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13-11-2018, 07:18   #7
I'm a Social Care Worker, AMA
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What qualifications did you have to get before getting the job? Or if none, what are you working on now?
Hi, i have an honours degree (level 8) in Social Care.

Thanks for your question
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13-11-2018, 07:23   #8
GalwayGrrrrrl
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Thanks for doing the AMA. How much training do social care workers get on managing medication? How do you feel about overseeing medication for the people you care for? Is there any particular area you would like more training on? (I’m a pharmacist who works with people with ID and acute mental illness).
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13-11-2018, 07:30   #9
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What's it like around the time you get inspectors in from HIQA?

Ever worked somewhere that got a damning report?
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13-11-2018, 07:58   #10
I'm a Social Care Worker, AMA
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Originally Posted by GalwayGrrrrrl View Post
Thanks for doing the AMA. How much training do social care workers get on managing medication? How do you feel about overseeing medication for the people you care for? Is there any particular area you would like more training on? (I’m a pharmacist who works with people with ID and acute mental illness).
Hi, any training i have received is 1-2 days. All medication now is blister packed (a lot easier and safer) so we just need to be able to read the cardex and check the medication against that. We contact the G.P/caredoc if any medical issues but thankfully there has never been anything major.

I have no concerns about looking after medication or administering it from a medical perspective. It is up to the G.P to prescribe the right medication and the pharmacy to dispense the medication. We just check you did it right
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13-11-2018, 08:08   #11
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What's it like around the time you get inspectors in from HIQA?

Ever worked somewhere that got a damning report?
I have never worked in a place that has had a HIQA inspection while i was employed there. I do know of places that have been inspected and the reports can be shocking (they can be viewed online). There's always going to be a little worry when there is any sort of an audit or inspection but its too late to be worrying then. It’s kind of like that feeling you get as you approach a Garda checkpoint and wonder if everything is in order and if is there anything they can catch you on. Everything should be in order anyway.

I wouldn't work in a place that would potentially get a damning report or anything close to it. I set my standards high and treat people like i would like a family member to be treated.

I would like more random inspections. If people are doing things right then there isn’t anything to worry about.

Last edited by I'm a Social Care Worker, AMA; 13-11-2018 at 09:39.
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13-11-2018, 09:35   #12
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Just want to add that most of my experience is working with people who have intellectual disabilities but right now I’m working with a variety of disabilities e.g blind, deaf, brain injuries, intellectual disability, physical disability, people who have had disabilities since birth and people who acquired their disability during their life (naturally or through an accident).

Thanks for all the questions so far
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13-11-2018, 14:46   #13
miamee
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Where do you do most of your work? Do you visit people in their homes, do they come to you, are they in a care home?

What do you think are the biggest challenges facing people with a physical or intellectual disability these days?
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13-11-2018, 14:54   #14
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On average, how many hours a week do you work?
What is the most difficult element of your job?
Do you think daycare centres are better than having someone always receive care in the home as there is a greater level of resources available as well as the social interaction element or do you think home care is best?
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13-11-2018, 18:15   #15
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Originally Posted by I'm a Social Care Worker, AMA View Post
I chose the area of disability (accidentally). I initially wanted to work with children from disadvantaged areas but completed a college placement in a disability centre and loved it. They offered me a job at the end of the placement and by that stage my initial option of working with children was a distant memory.
I think you dodged a bullet by avoiding TUSLA, they really are a bunch of headless chickens whose sole role is to tick boxes as opposed to offer care.

Do you get bogged down in paperwork?
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