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10-10-2018, 21:52   #1
ED E
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Issues with the Dart tonight?

Apparently all the level crossings are remaining down? (20mins +)
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10-10-2018, 22:06   #2
thomasj
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Just tweeted that there is 30 minute+ delays due to a signalling fault.
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10-10-2018, 22:08   #3
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Slow to get that message out. Massive queues at the southside crossings since 9.30 ish, tweet two mins ago.
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10-10-2018, 22:41   #4
thomasj
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Sadly lack of proper social media interactivity after hours is a general issue with cie if not in general Irish transport, and it does seem to have an impact on how they interact with passengers during disruption.

I had a fair few occasions, this being after 7pm where a bus wouldn't show up and when id tweet Dublin bus, I'd get a reply the next morning saying "sorry we were offline when you tweeted , did your bus come?"

You couldn't blame the staff who man twitter etc for this , they do a good job within their hours, but really as part of their contract with the NTA , ALL public transport providers SHOULD be made have a social media presence throughout their operating hours.

Sorry I may have gone on a tangent but there should be an online presence throughout the operating day and not just 7-7 or during disruption.

Last edited by thomasj; 10-10-2018 at 22:47.
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