Haven't had a read through everything (links at bottom of post) but there are a few things that have jumped out based on having a 5 minute skim through, I'm sure someone else will spot something else.
The 10% will come from a quota of the following routes:
o 101: Dublin - Dublin Airport - Balbriggan – Drogheda
o 101X: Dublin – Drogheda – Termon Abbey
o 132: Dublin - Baltinglass - Tullow - Ballon - Kildavin – Bunclody
o 133: Dublin Airport - City Centre - Ashford – Wicklow - Gorey
o 103: Dublin - Ashbourne - Ratoath - Tayto Park
o 103X: Dublin - Coolquay - Ratoath – Fairyhouse
o 105: Drogheda - Ashbourne - Ratoath - Blanchardstown
o 105X Dublin - Fairyhouse - Ratoath - Ashbourne
Overall, Bus Éireann achieved a generally good level of compliance with the required reliability and punctuality performance obligations over the three year period 2015 to 2017 when looking at the services in total, although 2017 was a more challenging year. However,performance on individual routes in the Eastern region has been poor in recent times.
It has also performed less well against customer service quality indicators, in particular revised and updated indicators based on the results of NTA commissioned mystery shopper surveys.
The need for improved operational performance on certain routes, in relation to punctuality, lost kilometres, customer comments or the percentage of AVL data provided. Performance has been particularly sub-standard in the Dublin Commuter area, although issues have also arisen in recent months in certain regional cities and Cork city in particular
In the case of above, in addition to the routes listed above, the Authority may also remove certain other poorly performing routes for competitive tender after direct award in December 2019, unless there is significant improvement in operational performance.
|If in the opinion of the Authority either route or service level variation costs or implementation timescales proposed by Bus Éireann appear to be excessive, or the ability and commitment of Bus Éireann to meeting required performance standards is in doubt, the Authority reserves the right to competitively tender the services in question, in order to expedite the delivery of the network reorganisations in a timely and cost effective manner.|
- BE Consultation Paper
- BE Contract Proposal
- BE Technical Report