Hi so today I got the biggest shock of my life when visiting the hairdresser. I went to a salon in the heart of Dublin city centre. The reason I chose it was because I heard it was good and reasonably priced.
I phoned to make an appointment last week and I warned the lady on the phone that my hair was really damaged and matted. She said that they could sorted me out and quoted me €80 with a blowdry.
I went for my appointment today and it was clear that the girl who was doing my hair didn't have much experience. It took her awhile and she didn't seem to be able to know how to handle it. I didn't really mind too much. Soon, another stylist jumped in and got through it much quicker. You could tell she had more experience. Anyway, the stylist got through my hair and did a lovely job.
I got to the till and was told I owed them €155!!! This is with a 10 minute mask, brushing and a blowdry. No colour or cut! I was there for nearly 3 hours and nobody intervened to tell me that the price I was quoted had significantly increased. I really don't mind investing in my hair when I can, but I thought it would've been decent of them to tell me it would be more expensive out of courtesy? At the same time though it feels like way too much to pay!
asked to speak to the owner so he could provide me with a valid reason as to why I was paying this kind of money, and the receptionist said he was too busy. He said he would email me, but I haven't heard a thing!! The receptionist made me feel guilty about the whole thing too. She kept saying, "well your hair was really knotty", I said "I know that's why I came in to get some help." To be honest I felt a bit humiliated and I felt bad. I appreciated the time the stylist had spent with me and I didn't have enough cash to give her a decent tip.
Can anyone please advise what the best thing to do is? Is this normal in Dublin?