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05-09-2018, 23:40   #1
hblock21
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GRO Marriage Cert

How long does it take for the GRO (Roscommon) to respond? I sent an email with completed form last Friday, I thought I would receive an email back straight away with payment details. 
I sent a follow up email yesterday. Still nothing?
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06-09-2018, 08:41   #2
kanadams123
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Usually they send request of payment within a few hours..in my experience anyway. Are you sure you have the right email address?

I sent a request and made a payment online for 2 photocopies, 15 days ago. (2 weeks ago from yesterday) and i havn't received copies yet.
I too sent a follow-up email on Monday and got nothing.

I understand they get a lot of these requests. Last time i made a request it took 14 days. I just think its a bit exessive.

Maybe they have stopped taking payments for a bit untill they catch up on requests??
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06-09-2018, 09:19   #3
pinkypinky
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I find giving them a call usually works wonders.
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06-09-2018, 09:22   #4
kanadams123
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Thanks for the tip! Will give it a try later
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06-09-2018, 09:59   #5
hblock21
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GROonlinepayments@groireland.ie
I presume its the correct email?
Its my first time sending a request to them. Ok I'll just wait a little longer or maybe I'll give them a call.
Thanks
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06-09-2018, 10:02   #6
kanadams123
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yep that's it. Sorry for presuming otherwise!

Its odd not to get the payment request soon after, so a call would be a good idea!!
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06-09-2018, 10:51   #7
kanadams123
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Quote:
Originally Posted by hblock21 View Post
GROonlinepayments@groireland.ie
I presume its the correct email?
Its my first time sending a request to them. Ok I'll just wait a little longer or maybe I'll give them a call.
Thanks
AHA....did you use capitals for the first 3 letters?

From what i am aware, the part before @ in an email adress is case sensitive (ie it should be gro not GRO)

I hope this helps!!
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06-09-2018, 11:03   #8
pinkypinky
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Quote:
Originally Posted by kanadams123 View Post
AHA....did you use capitals for the first 3 letters?

From what i am aware, the part before @ in an email adress is case sensitive (ie it should be gro not GRO)

I hope this helps!!
This should not matter anymore. If the address was wrong, it would have bounced.
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