As the thread title suggests, I have a very noisy neighbour. I moved into a brand new ground and first floor duplex and on the second floor directly above is another apartment. The occupants are a young couple with a 2 year old child.
The problem is the child is constantly running around making noise like someone is hammering in nails and it can continue for hours at a time. It may sound like I'm making a big deal out of nothing but it can really be unbearable at times and is really hampering our enjoyment of our new home. There were no problems until they moved in a month ago.
I've already called to their door twice explaining the hassle they are causing us and they say they will try minimise the noise but there has been no real change.
So short story long, what are my options? Can I complain to the management company? I doubt anything would happen if I did. I'm pretty sure it is a social housing home as I can see from PPR site that it was sold for less then all other identical apartments in the development, any point complaining to the council? I also think that the man is not supposed to be living there though I have no proof for this, just a feeling. Would it be bad of me to pass this on to the council? Would it make any difference anyway?
Also all owners were supposed to put down the correct sound minimising underlay for their floors, is there any way to check or enforce this in a neighbours home?