I can't see a new thread button so a post here will have to do.
I think Dublin-bikes are great. But a 2 weeks ago I got a bike from Kings Street with the intention of leaving it over the other side of the city(close to home). My intended station was full, which it is quite often, so i waited like I normally would because more often than not someone one will rent or the lorry will come around and free up spaces. Not this time so I went to the nearest station which, my app said, had free spots. It didn't when I got there. I went to another close by station which was also full. I cycled back by the other 2 full stations and waited a while longer at the station I originally wanted. The whole process took about 40mins in total, (so about 25- 30 mins waiting for the station to free up). In the end I felt I had no choice but to take the bike home which I didn't want to do.
I dropped the bike of the next morning. I knew I would get a charge but nothing showed up straight away so I though Dublin-bikes were aware of the problem.
I have since been charged over €40. I have no idea how they worked that out. I had the bike out for 12hrs exactly, which I work out to be €36.50 (free 30mins + €6.50 (4hrs) + €30 (7.5hrs) ). But I refute having to pay this amount anyway.
I have complained via the contact form on Dublinbikes.ie but all they said in response was that I should have returned the bike to an empty station. Does anybody have any suggestions on how I should tackle this?