I applied for FIS at beginning Nov 2010. I have called them and they stated they are still processing Oct 2010 applications!
I had previously sent application Mid Aug 2010 but they said they never received it .
As I understand it, FIS is determined on NET income. So, when I called them last week and was told my apllication was, as yet, not processed. I asked should I send in current payslips as my net income is now less due to cut in pay, loss of Child Benefit (daughter 18 but still in full time education) and also Universal Social Charge. I was told that my rate would be determined as at time of application.
Is this correct? or can I appeal? I am struggling big time as it is