Sorry for the OT post, can anyone give me a direct email address or phone number for someone high up in BT? I've been trying to cancel a telephone line in an apartment I no longer occupy - luckily no-one else has moved in yet, since they could be happily making international calls and surfing kiddy pr0n on my account - since the 16th of last month, and I just can't get in touch with them. They ignore their ticketing system and email, and calls to their telephone numbers are queued to eternity. I'm thinking of resurrecting btirelandsucks.com, because the suggestion that their customer support has improved is absolute garbage.
(Pardon the rant.)