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05-12-2018, 12:21   #31
GM228
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Originally Posted by Ray Bloody Purchase View Post
Do Irish Rail get any penalties from the NTA over lateness?
Depends, there are performance based payments as part of the PSO compensation, however they only require minimum standards to be met, for example DART and Commuter requires between 87% and 92% punctuality depending on time of day, Intercity requires 90%. 99% of all trains (nationally) should run and 98% of kilometres should be covered.

Anything affecting the minimums caused by or related to force majour is not held against IE and so delays caused by suicide, bridge strike, abnormal weather, infrastructure damage etc does not incure a penalty to them.
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05-12-2018, 12:36   #32
DaCor
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A total different mentality in those countries to be fair!
True, those companies have a mentality where they aim to serve the customers first with an effective, efficient and reliable service

Totally different to here
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05-12-2018, 12:39   #33
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True, those companies have a mentality where they aim to serve the customers first with an effective, efficient and reliable service

Totally different to here
And that is completely what I meant!
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05-12-2018, 12:42   #34
DaCor
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And that is completely what I meant!
Say what you mean, mean what you say
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05-12-2018, 13:01   #35
Working class heroes
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Originally Posted by GM228 View Post
Depends, there are performance based payments as part of the PSO compensation, however they only require minimum standards to be met, for example DART and Commuter requires between 87% and 92% punctuality depending on time of day, Intercity requires 90%. 99% of all trains (nationally) should run and 98% of kilometres should be covered.

Anything affecting the minimums caused by or related to force majour is not held against IE and so delays caused by suicide, bridge strike, abnormal weather, infrastructure damage etc does not incure a penalty to them.
Would cancelled services for "operational issues" incur a penalty?
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05-12-2018, 13:11   #36
end of the road
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True, those companies have a mentality where they aim to serve the customers first with an effective, efficient and reliable service

Totally different to here
i'd bet they also don't have a problem with compo types.
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05-12-2018, 13:31   #37
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i'd bet they also don't have a problem with compo types.
Can you back up that statement or is it just a guess?
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05-12-2018, 14:18   #38
Hilly Bill
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True, those companies have a mentality where they aim to serve the customers first with an effective, efficient and reliable service

Totally different to here
It's the same here the aim is the same but it doesn't always work how they want it to.
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05-12-2018, 14:31   #39
end of the road
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Can you back up that statement or is it just a guess?
it's a guess.
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05-12-2018, 14:34   #40
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it's a guess.
Thought as much.
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05-12-2018, 18:05   #41
lawred2
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Sitting in clongriffin layby on the north bound dart waiting for the third train to pass by..

Ten minutes and counting

Bullsh!t service

I bet that that 10% of darts not 'on time' are nearly all peak services.

The rest of them are off peak and half empty

Last edited by lawred2; 05-12-2018 at 18:09.
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05-12-2018, 18:10   #42
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I got the intercity service from waterford to dublin recently and was shocked at how punctual it was.
The train was full and thriving, and it rolled into heuston only 2 minutes late.

Last time I was on the train (10 years ago) they were never on time and I avoided them for years because of it.
I guess the signalling has been upgraded or something but I'm so much more open to taking the train from now on.


Twas cheap too!
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05-12-2018, 19:24   #43
GM228
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Originally Posted by Working class heroes View Post
Would cancelled services for "operational issues" incur a penalty?
It depends on the actual reason and only once 1% of the entire scheduled service (over each 4 week period) has been cancelled would there be an under payment.
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05-12-2018, 23:59   #44
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Originally Posted by BlackandGreen View Post
I got the intercity service from waterford to dublin recently and was shocked at how punctual it was.
The train was full and thriving, and it rolled into heuston only 2 minutes late.

Last time I was on the train (10 years ago) they were never on time and I avoided them for years because of it.
I guess the signalling has been upgraded or something but I'm so much more open to taking the train from now on.


Twas cheap too!
The Waterford Dublin service is actually pretty decent to be fair. It’s come a long way in terms of frequency and timings too. Just over two hours so beats the motorway buses and is more reliable time wise. The Kildare route project must have had an effect.
Needs a later evening service though.
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06-12-2018, 00:24   #45
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Waterford is a good service and if you think its good now, it was better 18-24 months ago. Arriving ahead of schedule was the norm, now its on time or usually delayed.

97/98% OTP was the norm, now it's like 93% and that doesn't include probally 90% of delays which are around 8-10 minutes.

One particularly train I regularly got before the September timetable change arrived up to 7-8 minutes almost every single day yet since the timetable change they felt they needed to add an extra minute to the schedule and ever single week since its been up to 5 minutes late. 1 minute change has cost over 10 minutes week in week out.

There was no need to adjust the schedule, in fact any adjustment should have been a reduction.
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