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10-11-2019, 14:43   #61
Aquos76
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Whats the ios app called?
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10-11-2019, 14:47   #62
Basil3
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Good idea!

None of that concerns me, tbh. The PC name is used to identify one of your 5 slots. It's not like it's collected without a reason.
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10-11-2019, 14:51   #63
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I am using this for over a year now. Only use it for streaming. Works fine. At this price, its better to have one.
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10-11-2019, 15:00   #64
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So is using it for Netflix through a laptop pretty simple? Does it work consistently?
Don't use a Firestick or Roku or any of that
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10-11-2019, 15:08   #65
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Hmm.. Bought this and tried both UK connections and iPlayer isn't working, nor the ITV hub. W10 using Chrome

Just me or anyone else having issues?
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10-11-2019, 15:23   #66
Aquos76
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Hmm.. Bought this and tried both UK connections and iPlayer isn't working, nor the ITV hub. W10 using Chrome

Just me or anyone else having issues?
Also doesnt work for iplayer for me on mac, I have a uk ip address but still doesn't play
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10-11-2019, 15:26   #67
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Also doesnt work for iplayer for me on mac, I have a uk ip address but still doesn't play
Yep.. the US CNN seems to play alright using the US server but I wanted the UK options moreso

Chargeback then by the look of it.. Oh well.
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10-11-2019, 15:29   #68
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Chargeback then by the look of it
Wazzat? A refund from credit card supplier, or Paypal?
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10-11-2019, 15:31   #69
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Wazzat? A refund from credit card supplier, or Paypal?
Paid via PayPal myself. Can't immediately see anything listed on the Keepsolid Help about problems or logging an issue, so unless anyone can tell me they have an active connection this afternoon to the UK streaming services, I don't think this is going to work out.

EDIT: Oh wait, theres a Chat in the bottom right.. let's see what they say.
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10-11-2019, 15:33   #70
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Id be curious to know how you get on with a paypal refund also, I purchased for the same reason as yourself and if I can't get it to work, then there's no point in keeping it. I did read that some have it working on a firestick, i'll check mine in a bit and see it that works.
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10-11-2019, 15:33   #71
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Paid via PayPal myself. Can't immediately see anything listed on the Keepsolid Help about problems or logging an issue, so unless anyone can tell me they have an active connection this afternoon to the UK streaming services, I don't think this is going to work out.
The refund process seems to only be a refund via credit on StackSocial.

Would Paypal refund to your card? I haven't tested mine yet, but I also paid via Paypal, but handy to know it's refundable if it doesn't work out.
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10-11-2019, 15:39   #72
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I've logged a support request (Chat seems to just open a ticket with a promise that someone will get back....) I'll give it till the morning and then chase via PayPal.

Worst come to worst it's €14 but still, if it won't do what i want it for (they even have iPlayer listed as a seperate conection - albeit just one of the other 2 UK links renamed - so it's obviously a main feature) there's no point having it as Aquos said above.
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10-11-2019, 15:40   #73
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Their opening hours are Mon - Fri only it seems.
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10-11-2019, 15:41   #74
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Their opening hours are Mon - Fri only it seems.
Thanks OK (that'll be US times I guess too so mid-afternoon here).. I'm not in a massive rush really but it would be nice to know.

In the meantime.. my advice to anyone reading this thread would be to hold off, until others who have bought can confirm it works with UK services today, or until their Support comes back.
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10-11-2019, 15:43   #75
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I've logged a support request (Chat seems to just open a ticket with a promise that someone will get back....) I'll give it till the morning and then chase via PayPal.

Worst come to worst it's €14 but still, if it won't do what i want it for (they even have iPlayer listed as a seperate conection - albeit just one of the other 2 UK links renamed - so it's obviously a main feature) there's no point having it as Aquos said above.
Just checked, and have no problem watching iPlayer on my laptop on chrome. Only other thing I've done is turn off location in my quick settings on Win 10.
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