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GoMo FAQs

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Comments

  • #2432
    Gooser14
    Registered Users Posts: 1,551 ✭✭✭Gooser14


    Irish_rat wrote:
    Anyone else having problems viewing my account on gomo? Want to access my puk. This is bloody annoying


    No problem here. Just logged in to my account without any issues.


  • #2433
    Slippin Jimmy
    Registered Users Posts: 6,031 ✭✭✭Slippin Jimmy


    No issues here either.


  • #2434
    The Gardener
    Registered Users Posts: 157 ✭✭The Gardener


    Irish_rat wrote: »
    Anyone else having problems viewing my account on gomo? Want to access my puk. This is bloody annoying

    All working fine for me.


  • #2435
    Albanach1
    Registered Users Posts: 22 ✭Albanach1


    delboy76 wrote: »
    Hi All,

    Is anybody having issues with dropped calls. It is happening all the time and I have swapped phones to no avail. GoMo support asked to switch off 4g which I did but still no joy. Where do I access the webchat as all I can do is fill out the support form each time I wish to communicate with them?

    D

    Had a lot of issues with dropped calls. Have 2 accounts at different but nearby locations & happening to both. In Carrick on Shannon area.

    Moved 1 to Clearmobile & so far so good.


  • #2436
    Odyssey 2005
    Registered Users Posts: 21,065 ✭✭✭✭Odyssey 2005


    Irish_rat wrote: »
    Anyone else having problems viewing my account on gomo? Want to access my puk. This is bloody annoying

    I'm having problems viewing you're account also :)


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  • #2437
    Irish_rat
    Registered Users Posts: 2,554 ✭✭✭Irish_rat


    Odyssey 2005 wrote: »
    I'm having problems viewing you're account also :)

    You can view it all you want :)

    It turned out to be the browser. Gomo replied fast too. Happy out


  • #2438
    pg17
    Registered Users Posts: 119 ✭✭pg17


    Can I ask if we can receive verification SMS messages from organisations such as banks and utilities to our GoMo number. e.g. AIB, BOI, permanent tsb and Ulster Bank.

    After the GoMo launch customers reported that they could not receive such SMS messages and I need to know if this is resolved becore I switch my number.


  • #2439
    Slippin Jimmy
    Registered Users Posts: 6,031 ✭✭✭Slippin Jimmy


    PTSB and BOI work for me. So to does Microsoft verification. Can't verify the others.


  • #2440
    timetogo1
    Registered Users Posts: 846 ✭✭✭timetogo1


    I get verification codes from ulster bank no problem.


  • #2441
    Ten Pin
    Registered Users Posts: 2,815 ✭✭✭Ten Pin


    Can I ask if we can receive verification SMS messages from organisations such as banks and utilities to our GoMo number. e.g. AIB, BOI, permanent tsb and Ulster Bank.

    After the GoMo launch customers reported that they could not receive such SMS messages and I need to know if this is resolved becore I switch my number.

    AFAIK, it's still an issue, albeit a small number of customers are affected.

    Thread here...
    https://m.boards.ie/vbulletin/showthread.php?t=2058029113&page=9

    The gist of it seems to be if it works when you join...happy days....if it doesn't, forget about Gomo and / or Comreg doing anything to resolve it. The only "fix" is to move network or use a dedicated PAYG SIM for 2FA from another provider.


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  • #2442
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    PayPal, Instagram MBNA, Google, Mygovid, Coinbase, Cryto.com and Wirex all work for me


  • #2443
    myfreespirit
    Registered Users Posts: 289 ✭✭myfreespirit


    Gomo SMS texts work fine for me from EBS and Ulster Bank


  • #2444
    Nigel Fairservice
    Registered Users, Moderators, Regional Abroad Moderators Posts: 2,175 Mod ✭✭✭✭Nigel Fairservice


    No problem with KBC texts here.


  • #2445
    Irish_rat
    Registered Users Posts: 2,554 ✭✭✭Irish_rat


    pg17 wrote: »
    Can I ask if we can receive verification SMS messages from organisations such as banks and utilities to our GoMo number. e.g. AIB, BOI, permanent tsb and Ulster Bank.

    After the GoMo launch customers reported that they could not receive such SMS messages and I need to know if this is resolved becore I switch my number.

    Hit and miss but it could be down to reception. I usually try the phone verification if the sms doesn't work. Try and switch some to Google authenticator


  • #2446
    screamer
    Registered Users Posts: 6,131 ✭✭✭screamer


    Just wanted to let people know that after getting hammered with GOMO data speeds which were awful (best download speed in a month was 6KBPS), I got a 48 sim card, and I'm getting speeds of between 18 and 28 KBPS, which is slow I know, for people who have fibre, but it's a HUGE improvement on what I had with GOMO. 48 works off the 3 network, so I'm going to give it a month to compare fully. Only downside is 48 is capped at 100GB per month, which we use, as we have so many devices and people. Still, I'll try it and see what works best.


  • #2447
    bonzodog2
    Registered Users Posts: 6,210 ✭✭✭bonzodog2


    Can I send free texts to a NI number?


  • #2448
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    bonzodog2 wrote: »
    Can I send free texts to a NI number?

    Not from your included texts


  • #2449
    irishgirl19
    Registered Users Posts: 1,609 ✭✭✭irishgirl19


    Got a voicemail and when I go to check it, it tells me mailbox is blocked and to contact my provider. Anyone have this? I've sent an email to them


  • #2450
    New Home
    Moderators, Arts Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 76,345 Mod ✭✭✭✭New Home


    fritzelly wrote: »
    Name:
    Meteor Data

    APN:
    data.mymeteor.ie


    MCC:
    272

    MNC:
    03

    APN Type:
    default,supl

    APN protocol:
    IPv4/IPv6

    https://www.boards.ie/vbulletin/showpost.php?p=111523329&postcount=690


    I'd like to thank this post (and the one linked) again. My phone automatically updated to Android 10 without permission, put everything out of kilter and suddenly I wasn't able to connect to the internet any more. This ^^^ is what fixed it.


  • #2451
    westyIrl
    Registered Users Posts: 510 ✭✭✭westyIrl


    Anyone else having issues logging into GoMo account to view bills?

    Jim


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  • #2452
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    westyIrl wrote: »
    Anyone else having issues logging into GoMo account to view bills?

    Jim

    Yep

    Screenshot-2021-03-04-at-17-35-09.png


  • #2453
    Gooser14
    Registered Users Posts: 1,551 ✭✭✭Gooser14


    westyIrl wrote:
    Anyone else having issues logging into GoMo account to view bills?


    No. Just checked my account without problem.


  • #2454
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    Gooser14 wrote: »
    No. Just checked my account without problem.

    It’s fine again now, it was definitely giving issues when the post was posted.


  • #2455
    enonboy
    Registered Users Posts: 13 ✭enonboy


    Hi there-anyone know if gomo will give us 5G even if it’s extra?


  • #2456
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    I get 5G in many areas of Waterford city with GoMo


  • #2457
    Bikerman2019
    Closed Accounts Posts: 992 ✭✭✭Bikerman2019


    Aquos76 wrote: »
    I get 5G in many areas of Waterford city with GoMo
    What is the speedtest showing. I have 4 gomo accounts and all are 4g. Maybe handsets need an upgrade.


  • #2458
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    Bikerman2019 wrote: »
    What is the speedtest showing. I have 4 gomo accounts and all are 4g. Maybe handsets need an upgrade.

    Anything from about 120-200mb, I’m using an iPhone 12 Pro Max, yeah not all phones are 5G compatible.


  • #2459
    enonboy
    Registered Users Posts: 13 ✭enonboy


    Does it show 5G on the top of the phone or 4g?


  • #2460
    .BrianJM
    Subscribers Posts: 2,670 ✭✭✭.BrianJM


    A screen-grab of a speed check would be ideal.


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  • #2461
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    .BrianJM wrote: »
    A screen-grab of a speed check would be ideal.

    This is one from back in November, I’ll get one tomorrow when I’m out and about again

    FB877474-4-AE8-4-AD4-82-BF-7-B062384-EA8-D.png


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