Buying from IKEA during lockdown

Probably - though can't say for definite as I don't know which one you're looking at
When you go into the warehouse you've got to go pick the induvidual bits off the shelf anyway. It's most likely a case that the whole lot together is listed in the system as having a total wight of more than a single person delivery so computer says no. Bought individually each piece is light enough to deliver to it's a green light.

The website usually lists which pieces are in any full assembly so if you get them all you should have what you need.

I ordered an office chair and after completing the transaction, the confirmation email indicated a delivery date of July 7th which is useless to me. So decided to cancel the order which was more fun.

Entered an online webchat which saw a further two hours of waiting before timing out and a complete waste of effort.

So messaged them my phone number which they called back on a few hours later, and the transaction was cancelled.

Not to bad in the end but clearly their supply chain isnt quick with delivery lead times like that

worlds goodest teecher wrote: »

Ikea seem to be still operating a delivery service on some of its products but not all. I am trying to buy a couple of wardrobes but they are "not available for delivery". However if I select all the individual items contained in the Package Details for that product they are available for delivery. If I order all these parts individually and download the wardrobe assembly instructions, am I going to have everything to complete the wardrobe?

Click on Product details on the wardrobe you want then click on package details and it will list everything included broken down by item number.

IKEA aren’t/can’t deliver anything that requires 2-person delivery. That’s why you can get the individual items but not the bigger one.

Ordered a bed about a month back. Got it within 2 weeks. I'm in Cork too.

We put in an order on April 7th .. I was told May 19th (today) for delivery and they haven't shown up - no contact, no update to the order page - it still says delivery today in a time slot long gone. I guess I'll be facing the long support queue wait tomorrow morning to see where our (tiny!) order is - we're talking a kids mattress and a couple of trestles.

In the same timeframe, we've ordered and received things from China, Germany, the UK and locally in Ireland.

I've got a huge amount of respect for the companies large and small who've managed to either stay in operation, or have changed how they work in order to maintain their business but all I've heard about IKEA in this period is complaints, so I guess their management haven't done as well as other companies here. Perhaps I'm being unfair to their Irish management but I just can't imagine the same situation exists for IKEA customers in Sweden.

Is IKEA taking online orders at all now?
Trying to order 3 items on website. They appear available for delivery on the website.
With all 3, when I go into basket, calculate delivery, it says one of the items is not available, review my order.
When I bring it down to two items, it says the same.
Down to just one item, then it says "we don't have any available delivery times during the specified window"

grazer wrote: »

Answered my own question I think .... one of the items is too heavy for delivery. What a pain. It's just an outdoor chair.

That's it exactly. They have a social distance policy, so one person has to be able to lift the box.

I was looking at worktops and the largest cannot be delivered.

chillyspoon wrote: »

We put in an order on April 7th .. I was told May 19th (today) for delivery and they haven't shown up - no contact, no update to the order page - it still says delivery today in a time slot long gone. I guess I'll be facing the long support queue wait tomorrow morning to see where our (tiny!) order is - we're talking a kids mattress and a couple of trestles.

Call them. I waited 3 weeks for delivery.

The driver said they're flat out driving all over the country. Think of how busy IKEA is on a normal day and the amount of private "man with van" services that drive all over the country.
All of that has stopped and moved online. Add to the fact they may only fit 2 or 3 large orders on in a box truck.

Pain in the hole, but it's understandable they can't keep up.

Anyone know when they’re due to open back up? (Now that we know it’s not last Monday)