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Curve - what’s it all about then

13567

Comments

  • #62
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    Anyone having issues adding their curve card to Apple Pay, I’m trying since yesterday and I get to the verification stage, however curve don’t seem to be sending an sms with a code to my number. I contacted support and they confirmed that there was a little issue on my account, they reset it, advised me to remove card from Apple Pay, and re-add it, however the problem still exists. I only signed up with them last week and the card came yesterday.


  • #63
    donspeekinglesh
    Registered Users Posts: 1,861 ✭✭✭donspeekinglesh


    Email from Curve today:
    Dear Curve Customers,

    Your Curve card and all associated Curve transaction and money transfer services will be temporarily suspended with immediate effect. Please be assured, we expect to be up and running again shortly but it may take a few days. Your money and card details held at Curve are safe and secure.

    This has happened because the Financial Conduct Authority has this morning suspended its permission for Wirecard Card Solutions Limited (the company who currently issues Curve Cards) to operate, without prior notice. This action is not related to Curve - but Curve currently depends on Wirecard for operation of the Curve card.

    We are already well on the way to migrating away from Wirecard but have not fully completed this process. We are now working round the clock to achieve the migration as quickly as possible and therefore expect this disruption to last for only a limited period of time.

    We will continue to communicate the details of what this means for you during this interim period.

    For now, please carry a backup card.

    We’ll be back,
    Team Curve


  • #64
    Pacifico
    Closed Accounts Posts: 5,115 ✭✭✭Pacifico


    Not great but hopefully they'll be back soon!


  • #65
    Jeff2
    Registered Users Posts: 6,972 ✭✭✭Jeff2


    Card was rejected in the shop this evening.

    I would usually get message on the phone if this happens but none this time.


  • #66
    Quackster
    Moderators, Regional South Moderators Posts: 5,725 Mod ✭✭✭✭Quackster


    Jeff2 wrote: »
    Card was rejected in the shop this evening.

    I would usually get message on the phone if this happens but none this time.
    With Wirecard out of commission, there is no connection between your card and the Curve app so that would make sense.


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  • #67
    Sheep Shagger
    Moderators, Business & Finance Moderators Posts: 6,200 Mod ✭✭✭✭Sheep Shagger


    Their website says to carry a backup card while they switch infrastructure providers.


  • #68
    Jeff2
    Registered Users Posts: 6,972 ✭✭✭Jeff2


    I used the card frequently so I miss it.

    I got a message in app at 7pm that the card maybe checked to see if active.

    I'd guess that it's a charge to check their new setup is working.
    Many companies do this when you first sign up.


  • #69
    Nigel Fairservice
    Registered Users, Moderators, Regional Abroad Moderators Posts: 2,172 Mod ✭✭✭✭Nigel Fairservice


    I'm missing my Curve too. Bought something in Sterling this evening and had to use my Revolut. It was convenient not having to top up Curve.


  • #70
    Nigel Fairservice
    Registered Users, Moderators, Regional Abroad Moderators Posts: 2,172 Mod ✭✭✭✭Nigel Fairservice


    Back up working tomorrow, June 29th.


  • #71
    Marlow
    Registered Users Posts: 14,555 ✭✭✭✭Marlow


    Yep ...

    Mail got tonight and update to their blog:

    https://discover.curve.app/a/wirecard-whats-happened-what-it-means-and-how-were-fixing-it

    Well done Curve for pulling all the plugs. It tells you, they mean business. Every business gets thrown a curveball once (or twice) in a while. This was a big one and they seem to have prevailed. I now regret, not to have been partaking in the crowdfunding.

    /M


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  • #72
    Nigel Fairservice
    Registered Users, Moderators, Regional Abroad Moderators Posts: 2,172 Mod ✭✭✭✭Nigel Fairservice


    Made a purchase in Sterling tonight on Curve. Went through fine.


  • #73
    Q&A
    Registered Users Posts: 550 ✭✭✭Q&A


    Nigel Fairservice wrote: »
    Made a purchase in Sterling tonight on Curve. Went through fine.

    Made two purchases in 2 different shops, all worked fine for me as well.


  • #74
    Marlow
    Registered Users Posts: 14,555 ✭✭✭✭Marlow


    Yep ... looks like they're out of the woods.

    As noted by them, for some Google, Apple, Samsung, etc pay may not work yet, but they're fixing that.

    Revolut were way ahead of them, so avoided the outage entirely, but these guys are close behind and first back on track.

    I reckon, they'll build their payment processing more resilient and with more diversity in the future. Which is a good thing.

    I like Curve .. it means, I can leave some cards at home and should the Curve card get compromised, I can always revert to something else. It also allows having a Mastercard, where you otherwise only have a Visa Debit (sometimes one system fails, the other does not) and the cashback on paid subs is actually worthwhile. It pays for the sub itself.

    I've even used it as a workaround for one of my business cards. Somehow Permanent TSB screwed the card up. It works contactless and it works online. But whenever I have to use the PIN-code it gets declined. Using it through Curve solved that problem. Replacing the card until it expires was too much hassle.

    /M


  • #75
    thenightman
    Registered Users Posts: 561 ✭✭✭thenightman


    Got one of these for handiness to combine my bank debit, credit and Revolut cards. Just wondering if there's a way to change the balance display from pounds to euro?


  • #76
    EoinMcLovin
    Registered Users Posts: 8,890 ✭✭✭EoinMcLovin


    thenightman wrote: »
    Got one of these for handiness to combine my bank debit, credit and Revolut cards. Just wondering if there's a way to change the balance display from pounds to euro?

    Click on the gear icon on the card page and there is option to change card currency


  • #77
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    thenightman wrote: »
    Got one of these for handiness to combine my bank debit, credit and Revolut cards. Just wondering if there's a way to change the balance display from pounds to euro?

    Do you mean on your actual Curve card within the app,, then as far as I know, that only displays £. However you can change the currency of your added Revolut card by doing so in the settings cog.


  • #78
    JimmyVik
    Registered Users Posts: 5,368 ✭✭✭JimmyVik


    I have been using a curve card for about a year but a couple of months ago some money dissappeared out of my card. When I went through it (and it wasnt that easy) balancing up every transaction I noticed the odd charge was on both cards when i switched. Also some foreign currency transactions would be wrong values.
    Like say I spent €40, it would be £40 off my card.
    Just small amounts on the odd transaction. But added up to around €10 per month on average.
    So I went to curve with all of this and they blamed vendors, other cards, shops etc.
    It happened with no other card I ever had. Curve basically said talk to the hand.
    I ended up cancelling the card last week.


  • #79
    Redsoxfan
    Registered Users Posts: 5,238 ✭✭✭Redsoxfan


    So I signed up last week. Added some cards, received test transactions. Curve card arrived yesterday and app is not accepting the last 4 digits to verify. Have raised ticket in app (twice now) and got no response. Any advice?


  • #80
    Nigel Fairservice
    Registered Users, Moderators, Regional Abroad Moderators Posts: 2,172 Mod ✭✭✭✭Nigel Fairservice


    Is the £10,000 usage limit on the free account a lifetime usage limit or a yearly one?


  • #81
    The J Stands for Jay
    Registered Users Posts: 5,645 ✭✭✭The J Stands for Jay


    Nigel Fairservice wrote: »
    Is the £10,000 usage limit on the free account a lifetime usage limit or a yearly one?

    It's a 365 days limit.


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  • #82
    moleyv
    Registered Users Posts: 1,580 ✭✭✭moleyv


    They will up the 365 day limit to 20k if you send them ID.

    I wonder do they go beyond that, anyone any experience?


  • #83
    Pablo1802
    Registered Users Posts: 216 ✭✭Pablo1802


    moleyv wrote: »
    They will up the 365 day limit to 20k if you send them ID.

    I wonder do they go beyond that, anyone any experience?


    I got 100k in GBP ( or equivalent in other currencies) but I had to provide IDs and that includes bank statements.


  • #84
    [Deleted User]
    Posts: 0 ✭[Deleted User]


    Anyone know if I use the a curve card in a BOI machine with my BoI card selected does the machine think it’s just BOI card?

    I want to lodge a cheque to my account but don’t have my BoI card on me and was wondering if I could lodge using the curve card?


  • #85
    Pacifico
    Closed Accounts Posts: 5,115 ✭✭✭Pacifico


    Diana Shy Grits wrote: »
    Anyone know if I use the a curve card in a BOI machine with my BoI card selected does the machine think it’s just BOI card?

    I want to lodge a cheque to my account but don’t have my BoI card on me and was wondering if I could lodge using the curve card?

    No chance! The linking is done behind the scenes by Curve. The card number will not be recognized as a BOI card


  • #86
    CertifiedSimp
    Site Banned Posts: 280 ✭✭CertifiedSimp


    Just seen this thread. Looks good.

    Anyone know the difference in fx fees between revolut and curve?


  • #87
    Pablo1802
    Registered Users Posts: 216 ✭✭Pablo1802


    FX rates are slightly better with Curve


  • #88
    Gooey Looey
    Closed Accounts Posts: 1,297 ✭✭✭Gooey Looey


    You can now add Curve to Google pay


  • #89
    Amouar
    Registered Users Posts: 1,219 ✭✭✭Amouar


    Does anybody knows if grocery transactions made on Curve are appropriately categorized in Avant card in order to get Avant Card's cashback?


  • #90
    selfbuilder1
    Registered Users Posts: 655 ✭✭✭selfbuilder1


    Amouar wrote: »
    Does anybody knows if grocery transactions made on Curve are appropriately categorized in Avant card in order to get Avant Card's cashback?

    Yes it’s back working again and puts each purchase in the correct category. It didn’t for a while when they changed from Wirecard. I have Avantcard and get the cash back when I use Curve.


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  • #91
    Amouar
    Registered Users Posts: 1,219 ✭✭✭Amouar


    I tried to use Curve today in Google Pay in Aldi for a total of more than 50 Euros but the transaction didn't go through. Are you able to do Google pay transactions of over 50 Euros when using Curve linked to AvantCard?


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