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Hi all,
Vanilla are planning an update to the site on April 24th (next Wednesday). It is a major PHP8 update which is expected to boost performance across the site. The site will be down from 7pm and it is expected to take about an hour to complete. We appreciate your patience during the update.
Thanks all.

Eir Mobile SIM only €14.99 per month

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Comments

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    #272
    DopeTech
    Registered Users Posts: 6,754 ✭✭✭DopeTech


    Fingers Mcginty wrote: »
    yes...is that correct?

    Yes. Instructions here.

    https://www.eir.ie/support/smartphonehelp/?page=device/samsung/galaxy-s10/topic/mobile-internet/how-to-set-up-mobile-internet-apn-settings


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    #273
    Fingers Mcginty
    Registered Users Posts: 2,557 ✭✭✭Fingers Mcginty


    ill try that now


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    #274
    Fingers Mcginty
    Registered Users Posts: 2,557 ✭✭✭Fingers Mcginty


    after step 16 i don't see the eir APN...only the 2 meteor ones


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    #275
    DopeTech
    Registered Users Posts: 6,754 ✭✭✭DopeTech


    Fingers Mcginty wrote: »
    after step 16 i don't see the eir APN...only the 2 meteor ones

    You should select the data one you set up

    WKE38wR.png


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    #276
    Fingers Mcginty
    Registered Users Posts: 2,557 ✭✭✭Fingers Mcginty


    It didn't seem to setup though. There's no sign of the eir APN and i've tried several times.


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    #277
    Fingers Mcginty
    Registered Users Posts: 2,557 ✭✭✭Fingers Mcginty


    Sir Dosser wrote: »
    You should select the data one you set up

    WKE38wR.png

    yes i have that screen...so i don't need to setup another APN?


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    #278
    DopeTech
    Registered Users Posts: 6,754 ✭✭✭DopeTech


    Fingers Mcginty wrote: »
    It didn't seem to setup though. There's no sign of the eir APN and i've tried several times.

    Are you pressing save after you've set it up?


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    #279
    Fingers Mcginty
    Registered Users Posts: 2,557 ✭✭✭Fingers Mcginty


    yes


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    #280
    Fingers Mcginty
    Registered Users Posts: 2,557 ✭✭✭Fingers Mcginty


    I'm trying to setup a new APN...is that correct? Or should i be editing the meteor one?


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    #281
    DopeTech
    Registered Users Posts: 6,754 ✭✭✭DopeTech


    Fingers Mcginty wrote: »
    yes

    That's odd. Could try resetting to default and see if it pulls them back in. In the menu where you see the list of APNs press the three dots and reset.


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    #282
    DopeTech
    Registered Users Posts: 6,754 ✭✭✭DopeTech


    Sir Dosser wrote: »
    That's odd. Could try resetting to default and see if it pulls them back in. In the menu where you see the list of APNs press the three dots and reset.

    I just reset mine and it found the 2 apns again. You need to select the data one after so it's selected like in the screenshot above.


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    #283
    Fingers Mcginty
    Registered Users Posts: 2,557 ✭✭✭Fingers Mcginty


    OK so i reset and i have like you have in the screenshot. DO i leave it as is or do i go in and edit the meteor data one?


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    #284
    DopeTech
    Registered Users Posts: 6,754 ✭✭✭DopeTech


    Fingers Mcginty wrote: »
    OK so i reset and i have like you have in the screenshot. DO i leave it as is or do i go in and edit the meteor data one?

    Leave it as it is. Data should be working now. Turn off wifi to check. If you get any error let us know what it is.


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    #285
    Fingers Mcginty
    Registered Users Posts: 2,557 ✭✭✭Fingers Mcginty


    OK it's working now thanks for the support :)


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    #286
    _Whimsical_
    Registered Users Posts: 7,955 ✭✭✭_Whimsical_


    Has anyone successfully ported over from Virgin ?
    I have spent over 2.5 hrs onto Eir this week trying to port 2 numbers and the amount hassle has been ridiculous. 4 days later, it's still has not ported over.


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    #287
    funnyname
    Registered Users Posts: 1,744 ✭✭✭funnyname


    Is this still going?


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    #288
    The Ayatolla
    Registered Users Posts: 4,081 ✭✭✭The Ayatolla


    I reckon call 1800 303 719 and chance your arm. The sales rep will be only dying to sign you up.

    I'll give it a shot in two weeks when my Virgin 3-months free deal is up.


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    #289
    banchang
    Registered Users Posts: 1,269 ✭✭✭banchang


    _Whimsical_ wrote: »
    Has anyone successfully ported over from Virgin ?
    I have spent over 2.5 hrs onto Eir this week trying to port 2 numbers and the amount hassle has been ridiculous. 4 days later, it's still has not ported over.

    Yes. Be sure to tell them what deal you were on with VM. If it was 25/month it was Billpay & they need your VM account number to successfully port.

    The online porting link (https://www.eir.ie/porting/) which Sales encouraged me to use simply does not work, & I gave that feedback. You must call 1905.


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    #290
    _Whimsical_
    Registered Users Posts: 7,955 ✭✭✭_Whimsical_


    banchang wrote: »
    Yes. Be sure to tell them what deal you were on with VM. If it was 25/month it was Billpay & they need your VM account number to successfully port.

    The online porting link (https://www.eir.ie/porting/) which Sales encouraged me to use simply does not work, & I gave that feedback. You must call 1905.

    Thank you.
    It actually finally worked itself. It took 6 days!!


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    #291
    DopeTech
    Registered Users Posts: 6,754 ✭✭✭DopeTech


    Signed up for broadband along with this sim only deal. Got a text today to say €50 credit has been added to my account and will come off the next bill. I don't think that was mentioned in the deal so that was a pleasant surprise.


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    #292
    Fingers Mcginty
    Registered Users Posts: 2,557 ✭✭✭Fingers Mcginty


    Just got my first bill and it was higher than expected. I noticed on my daughter's itemised bill the following ...
    other sms
    25 May 18:57 57976 SMS 0.0899
    25 May 18:58 089xxxxxxx SMS 2.5000
    25 May 18:58 089xxxxxxx SMS 2.5000
    25 May 18:58 089xxxxxxx SMS 2.5000

    Obviously some sort of scam. I have to say the webchat is a bit of a nightmare chatting to clueless people for ages trying to get it sorted. In the end it appears it's my problem and not theirs. This is the problem with this crowd. When something goes wrong it's impossible to talk to someone to get it sorted. A wee bit pissed off to say the least.

    I presume if i text STOP to 57976 and then block the number it shoulkd be the end of it? Any pount in trying to get my money back?
    I know it's only 7.60 but i hate the idea of being scammed by these scum :mad:


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    #293
    avud
    Registered Users Posts: 120 ✭✭avud


    Fingers Mcginty wrote: »
    Just got my first bill and it was higher than expected. I noticed on my daughter's itemised bill the following ...
    other sms
    25 May 18:57 57976 SMS 0.0899
    25 May 18:58 089xxxxxxx SMS 2.5000
    25 May 18:58 089xxxxxxx SMS 2.5000
    25 May 18:58 089xxxxxxx SMS 2.5000h

    Obviously some sort of scam. I have to say the webchat is a bit of a nightmare chatting to clueless people for ages trying to get it sorted. In the end it appears it's my problem and not theirs. This is the problem with this crowd. When something goes wrong it's impossible to talk to someone to get it sorted. A wee bit pissed off to say the least.

    I presume if i text STOP to 57976 and then block the number it shoulkd be the end of it? Any pount in trying to get my money back?
    I know it's only 7.60 but i hate the idea of being scammed by these scum :mad:

    Hi
    I had a similar issue with unsolicited texts, I called Comreg and got a refund. Worth a try , best of luck.
    https://www.comreg.ie/contact/


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    #294
    Fingers Mcginty
    Registered Users Posts: 2,557 ✭✭✭Fingers Mcginty


    avud wrote: »
    Hi
    I had a similar issue with unsolicited texts, I called Comreg and got a refund. Worth a try , best of luck.
    https://www.comreg.ie/contact/

    thanks...i've emailed eir and will await their respnse before contacting comreg


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    #295
    DopeTech
    Registered Users Posts: 6,754 ✭✭✭DopeTech


    Fingers Mcginty wrote: »
    thanks...i've emailed eir and will await their respnse before contacting comreg

    Eir won't refund you. The premium text company will need to do that.


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    #296
    madmaxvideo
    Registered Users Posts: 180 ✭✭madmaxvideo


    Sir Dosser wrote: »
    Eir won't refund you. The premium text company will need to do that.

    Just to be aware that this could be MMS, I have an eir bill phone and not long after I signed up I had similar on my second bill, turns out I had sent a number of messages that included images and was charged 2.50 per text as it was billed as MMS


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    #297
    madmaxvideo
    Registered Users Posts: 180 ✭✭madmaxvideo


    Sir Dosser wrote: »
    Eir won't refund you. The premium text company will need to do that.

    Just to be aware that this could be MMS, I have an eir bill phone and not long after I signed up I had similar on my second bill, turns out I had sent a number of messages that included images and was charged 2.50 per text as it was billed as MMS


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    #298
    Fingers Mcginty
    Registered Users Posts: 2,557 ✭✭✭Fingers Mcginty


    No it was 3 received texts


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    #299
    Fingers Mcginty
    Registered Users Posts: 2,557 ✭✭✭Fingers Mcginty


    Took a bit of persuasion but Eir are going to compensate me. Fair play to them.
    Just doesn't sit well that these scum (not Eir) can just rob you of your money by sending YOU a text.


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    #300
    bromley52
    Registered Users Posts: 2,792 ✭✭✭bromley52


    Fingers Mcginty wrote: »
    Just got my first bill and it was higher than expected. I noticed on my daughter's itemised bill the following ...
    other sms
    25 May 18:57 57976 SMS 0.0899
    25 May 18:58 089xxxxxxx SMS 2.5000
    25 May 18:58 089xxxxxxx SMS 2.5000
    25 May 18:58 089xxxxxxx SMS 2.5000

    Obviously some sort of scam. I have to say the webchat is a bit of a nightmare chatting to clueless people for ages trying to get it sorted. In the end it appears it's my problem and not theirs. This is the problem with this crowd. When something goes wrong it's impossible to talk to someone to get it sorted. A wee bit pissed off to say the least.

    I presume if i text STOP to 57976 and then block the number it shoulkd be the end of it? Any pount in trying to get my money back?
    I know it's only 7.60 but i hate the idea of being scammed by these scum :mad:

    You can opt out of premium text by
    Texting: PRSMSBAR to 50104

    To opt in (competitions etc)
    Text: PRSMSALLOW to 50104

    You can also opt out of premium calls by ringing eir customer service.


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    #301
    feedthegoat
    Registered Users Posts: 285 ✭✭feedthegoat


    In fairness to eir it took ages to port my number over from vodafone and they gave me 20 euro credit after I complained, credit where credit is due.


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