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Amazon Echo Dot 6.34GBP (22GBP with 15.66GBP cashback)

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Comments

  • Registered Users Posts: 19,587 ✭✭✭✭Muahahaha


    AFAIK the £5 membership fee was annual, not monthly as I downgraded on it just now before the opportunity to do so was gone on the 28th Dec. I clicked into the my dashboard section of the site and 'Estimate Payable' it says 55p will be paid in 6 weeks with 'Status' as Confirmed and for the £15 it says n/a and status as pending.


  • Administrators, Computer Games Moderators, Sports Moderators Posts: 32,073 Admin ✭✭✭✭✭Mickeroo


    My £15 has reverted to pending after being confirmed for a while too.


  • Registered Users Posts: 1,736 ✭✭✭Nyum Nyum


    Mickeroo wrote: »
    My £15 has reverted to pending after being confirmed for a while too.


    Same here. I've not opened my Echo Dot yet. If this deal falls through then I'll send it back.


  • Registered Users Posts: 7,809 ✭✭✭cletus


    So, I've sent an email requesting clarification about this. Customer service turnaround is about 48 hours according to the website.

    I'll post the outcome here


  • Registered Users Posts: 7,809 ✭✭✭cletus


    Reply from customer service

    TopCashback 11.12.2019

    Hello there,

    I hope you're well.

    I can see this is now tracking correctly.

    New member deals should go payable 30 days after the purchase date.

    If you have any questions then do get back in contact.

    Kind regards,
    Paige

    I've asked for further clarification of "tracking correctly", as the money is still pending


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  • Registered Users Posts: 7,809 ✭✭✭cletus


    TopCashback13.12.2019

    Hey Gavin

    Thanks for getting back to us

    Your cashback is tracking as it should be on your account , this is now confirmed and will become payable 30 days from the purchase date,

    I hope this helps if you have any further questions please get in touch,

    Best Wishes
    Dean

    Latest response. Guess I'll just wait till the 30 days are up


  • Registered Users Posts: 1,736 ✭✭✭Nyum Nyum


    cletus wrote: »
    Latest response. Guess I'll just wait till the 30 days are up

    Thanks for all of your efforts Cletus :)


  • Registered Users Posts: 19,587 ✭✭✭✭Muahahaha


    Thanks for posting Cletus. See yis all around the 28th :pac:


  • Registered Users Posts: 12,372 ✭✭✭✭TheDriver


    Conveniently one day later than my last free day on premium.


  • Registered Users Posts: 5,111 ✭✭✭This is it


    TheDriver wrote: »
    Conveniently one day later than my last free day on premium.

    You can disable that any time, I've already done it.


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  • Registered Users Posts: 12,372 ✭✭✭✭TheDriver


    As did I but I suspect they're relying on people not doing that and conveniently credit is there to take.


  • Registered Users Posts: 5,111 ✭✭✭This is it


    TheDriver wrote: »
    As did I but I suspect they're relying on people not doing that and conveniently credit is there to take.

    Ah, apologies, I thought you were suggesting that a premium account was required.

    Yes, one would wonder alright. Though I think it's only £5?


  • Registered Users Posts: 12,372 ✭✭✭✭TheDriver


    This is it wrote: »
    Ah, apologies, I thought you were suggesting that a premium account was required.

    Yes, one would wonder alright. Though I think it's only £5?
    No bother. It's only a fiver but it could conveniently catch a lot of people from the mirror offer


  • Administrators, Computer Games Moderators, Sports Moderators Posts: 32,073 Admin ✭✭✭✭✭Mickeroo


    The £15 has moved back from Pending to Confirmed on mine. And so the dance continues.


  • Registered Users Posts: 5,111 ✭✭✭This is it


    Mickeroo wrote: »
    The £15 has moved back from Pending to Confirmed on mine. And so the dance continues.

    Same.


  • Registered Users Posts: 143 ✭✭ColdTurkey




  • Registered Users Posts: 187 ✭✭Gerlad


    ColdTurkey wrote: »

    “If you downgrade, any cashback you’ve already earned will be updated to Classic cashback rate“


  • Registered Users Posts: 1,736 ✭✭✭Nyum Nyum


    Anyone had their cashback yet? 29 days since I ordered. Wonder if you lose out if you downgrade the account?


  • Registered Users Posts: 5,111 ✭✭✭This is it


    Mine is still sitting at confirmed.


  • Registered Users Posts: 207 ✭✭dinky earnshaw


    Received an email yesterday saying the money was now payable. Swapped it for an Amazon gift card.
    Thanks OP
    Ps I downgraded my acc when I ordered.


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  • Registered Users Posts: 2,280 ✭✭✭toby2111


    Mine still says pending......


  • Registered Users Posts: 1,320 ✭✭✭BBMcQ


    toby2111 wrote: »
    Mine still says pending......

    Mine too. Ordered on Black Friday and haven’t opened the Echo dot yet! (I had one already).

    I can’t open the Alexa app on my iPhone since the latest round of updates 2 weeks ago by Amazon. Their tech support keep telling me to check back in 12-24 hours....


  • Registered Users Posts: 19,587 ✭✭✭✭Muahahaha


    On the dashboard mine is showing-
    Pending 0.00
    Confirmed 15.55
    Payable 0.00

    Its all very confusing !


  • Registered Users Posts: 9,000 ✭✭✭mad m


    Muahahaha wrote: »
    On the dashboard mine is showing-
    Pending 0.00
    Confirmed 15.55
    Payable 0.00

    Its all very confusing !

    Not really on right hand side of screen it will say cashback explained!


  • Registered Users Posts: 5,111 ✭✭✭This is it


    Muahahaha wrote: »
    On the dashboard mine is showing-
    Pending 0.00
    Confirmed 15.55
    Payable 0.00

    Its all very confusing !

    That's the same for me, you can withdraw once it's "Payable".


  • Moderators, Society & Culture Moderators Posts: 38,134 Mod ✭✭✭✭Gumbo


    Muahahaha wrote: »
    On the dashboard mine is showing-
    Pending 0.00
    Confirmed 15.55
    Payable 0.00

    Its all very confusing !

    Payable = you can withdraw it.


  • Registered Users Posts: 19,587 ✭✭✭✭Muahahaha


    This is it wrote: »
    That's the same for me, you can withdraw once it's "Payable".

    Yeah hopefully it becomes Payable in the next few days. I read the Payout page and at least there are stacks of companies you can spend it with.


  • Registered Users Posts: 7,809 ✭✭✭cletus


    kceire wrote: »
    Payable = you can withdraw it.

    I've already posted emails from the company explaining this, doesn't seem to make much difference


  • Registered Users Posts: 273 ✭✭noble00


    Hi my account says I earned 16 pounds but when I go to payable it’s says I don’t have anything to pay out ,it was confirmed early December that I earned it , do I have to use it on the site. Thanks


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  • Registered Users Posts: 7,809 ✭✭✭cletus


    My money just went payable


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