Sim Only Three Prepay plans half price

Does this work for existing customers?

If on the keep credit 20 AYCE plan you can change to the new plan and get the offer BUT that's the end of keep credit and you can't go back to the old plan.

If already on the new plan, check in my3 to see if option is there for this offer.

Quick Question i was using a three sim in a router until yesterday moved to vodafone faster speed. I want to hold this three sim as you keep the credit on it old deal will they move me to new deal if i move my number over to it.

If you ported your number to VF then the 3 SIM is deactivated and can't be used any more.

If the 3 SIM is still active (number not ported) then it can stay on the keep credit plan indefinitely if you don't switch to another 3 plan...in other words do nothing to keep the old plan but this offer is unavailable on the old plan.

I’d be just as well with gomo for €12.99

is that prepay half price deal for new custoners only?

ooter wrote: »

is that prepay half price deal for new custoners only?

It could be for both. But be careful if your thinking of changing, you move to their new plan you don't keep your credit anymore.

I've been with 3 since 2005
Never had a problem

MOH wrote: »

Not based on my recent experience. A simple query about how my credit was being used up is heading to Comreg and probably a data access request under GDPR.

Block access to any and every premium rate number. Takes 30 seconds on the webchat.
Almost all these "credit being used" queries relate to premium numbers which Three and other providers are obliged to allow collect revenue as part of their licence.
The customer must request the blocking of premium numbers and its done instantly.

okidoki987 wrote: »

Until 31st October.

https://www.three.ie/plans/sim-only/prepay/

3 Prepay 20
€20 reduced to €10 top up every 28 days until 31st Oct 2020.

All You Can Eat Data* (Up to 60GB)
Unlimited Text messages & Three to Three calls
60 minutes of calls to other networks
10GB of Data to use in EU†

Extras if needed 100 minutes €5, 100 international minutes €5.
+
3 Prepay 30
€30 reduced to €15 top up every 28 days until 31st Oct 2020.
All You Can Eat Data* (up to 60GB)
Unlimited Text messages & any network calls
30 minutes of International calls
14GB of Data to use in EU†

Extras if needed 100 international minutes €5
+

Any unused credit shall expire 180 days following voucher activation or application of credit to your account. This 180 day expiry period also applies to any credit on your account which has been accumulated on other Three prepay plans if you move to the Plan.

Dont really get this, it says top up every 28 days then says credit retains for 180 days.

What if you top up not every 28 days lets say every 180 for example.... will it still work ?

silver2020 wrote: »

Block access to any and every premium rate number. Takes 30 seconds on the webchat.
Almost all these "credit being used" queries relate to premium numbers which Three and other providers are obliged to allow collect revenue as part of their licence.
The customer must request the blocking of premium numbers and its done instantly.

Fairly sure it's not premium number related - I've never received any iffy texts with signup links.
But I'd know for sure if Three bothered to actually tell me where my credit was gone, as I'd asked.

First I was told they couldn't, as they don't records details of text messages or websites visited due to data protection. Which is obviously irrelevant.
Then they told me they'd checked the charges and they were all correctly made for services rendered, so all was fine.
Then they said no again, as they don't send bills to prepay customers.
Next they couldn't give me details, as I'm no longer a Three customer (I ported out the last time my 20 quid vanished, but that was a week after I'd first made the request).
I've twice asked to escalate the issue to a supervisor in line with their code of practice, but they've just ignored that.

So at this stage it's a complaint to Comreg, and probably a DSAR to try to get data from them. Might also request a chargeback for the last 20 euro to see if that prompts them to suddenly discover billing records. Although I'm reluctant to do that since at last some of the charges are bound to be correct.

Given they have a previous history of incorrectly charging prepaid accounts with bogus charges, their reluctance to provide basic information is starting to make me quite suspicious.

Aside from that, I've had other issues with them:
- They randomly stopped accepting my AIB credit card a few months ago, as it's apparently not Irish.
- They randomly don't send any notification when your prepaid period is up
- When you're out of your prepaid period, they unreliably sometimes send text detailing how much you've spent on out of bundle data. These are occasional, and are always late - in once case I was getting them two days after I'd topped up again.
- Their "new" website is awful - and it doesn't correctly show charges like its supposed to, hence me having to chase them.
- It was also down two weekends in a row, the second unscheduled, leaving me stuck unable to top up or check my balance when I knew I was low

And I've friends who've been having problems with them too.
They're not quite as bad as Eir, nobody ever will be, but they're not far off.

I've found 48 far better since moving, including their support.

I bought one of the sims yesterday in a Three shop for €10 for the first month to use it in a spare Mifi unit I have.
Then to top up it will cost €20, but €10 of that stays on your credit apparently.

I wonder if I bought another this week to use for next month, would it remain inactivated until I put it in a router/phone or would the 28 days start from when I bought it

Was just looking at the website about the plans. Is it right that you get 20 euro per month credit if you port over?

Hi I am trying to use 3 billing on my phone with using a old sim it keeps saying error I changed the phone number in my Google account to this one still don't work what have I to do.
Fixed the problem i am using a dual sim phone.