[dunnerc]

Originally Posted by Foweva Awone

Just curious, anyone who's has to submit a query recently using MyEnquiries. Roughly how long have you been waiting to get a response? Thanks!

Sent a query in on 25th Jan , still no response

[Foweva Awone]

Originally Posted by dunnerc

Sent a query in on 25th Jan , still no response

Ugh such a pain!! I can't get an answer when I ring them either.

[Bikerguy]

Originally Posted by Foweva Awone

Just curious, anyone who's has to submit a query recently using MyEnquiries. Roughly how long have you been waiting to get a response? Thanks!

Created on 16.01. nothing since

[tfeldi]

Originally Posted by Foweva Awone

Just curious, anyone who's has to submit a query recently using MyEnquiries. Roughly how long have you been waiting to get a response? Thanks!

I'm waiting for over a week now.

[markc1184]

I was waiting for 15 days for a reply to my enquiry.

How long does it usually take for an amended tax credit cert to be uploaded onto your account. I was told on Saturday that it would be issued overnight but nothing showing in my documents yet.

[Foweva Awone]

Originally Posted by markc1184

I was waiting for 15 days for a reply to my enquiry.

How long does it usually take for an amended tax credit cert to be uploaded onto your account. I was told on Saturday that it would be issued overnight but nothing showing in my documents yet.

I did an amended one last week and it was up very quick, either one or two days after. Payment was maybe two days after that.

[Tchaikovsky]

It took 3 days to get a response in My Enquiries, which was an answer to a question I didn't ask. Waiting to hear back from my follow-up now...

[CH3OH]

Having problems getting past the Complete your Tax return

Log in ok and when I go to complete the tax return
I am getting the following error on different devices



Appreciate any suggestions as when I ring revenue there is no phone service

[brianomc]

Originally Posted by CH3OH

Having problems getting past the Complete your Tax return

Log in ok and when I go to complete the tax return
I am getting the following error on different devices



Appreciate any suggestions as when I ring revenue there is no phone service

It’s not just you, same for me and a few people in my office. Its not great news, but at least you know its not just an issue for you

[CH3OH]

Originally Posted by brianomc

It’s not just you, same for me and a few people in my office. Its not great news, but at least you know its not just an issue for you

Managed to get it done there now.. wait and see

[Bikerguy]

Anybody experience emails from revenue about new correspondence and yet nothing is there?

I mean i got 2 separate emails..one few days a go and one today evening (now)


And no new document or correspondence is on file...am i missing something?


This is the text

Revenue has sent you new correspondence.

If you are a ROS Business user, please access your ROS Services to view this correspondence in your "Revenue Record".

If you are a myAccount user, please access My Documents to view this correspondence in "Your unread documents".

[mr.sensible]

Yes, just got the same notification but no unread documents when I log in. Strange.

[Bikerguy]

Originally Posted by mr.sensible

Yes, just got the same notification but no unread documents when I log in. Strange.

Second time to me..i got sol already but with missing credits. So had to resubmit. That was back 18.1. since then nothing but 2 emails..

[Foweva Awone]

FYI, I was able to access and amend my tax return today... Had been getting an error message the last few days. Seems they fixed whatever issue was there.

[Bikerguy]

Same today....another email..nothing there

If you are a ROS Business user, please access your ROS Services to view this correspondence in your "Revenue Record".

If you are a myAccount user, please access My Documents to view this correspondence in "Your unread documents".