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Hi all,
Vanilla are planning an update to the site on April 24th (next Wednesday). It is a major PHP8 update which is expected to boost performance across the site. The site will be down from 7pm and it is expected to take about an hour to complete. We appreciate your patience during the update.
Thanks all.

Free Monese Mastercard + €15 credit

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Comments

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    #122
    Suckit
    Registered Users Posts: 11,215 ✭✭✭✭Suckit


    Thanks.

    Same here, so it's just monese :confused:
    I'll reinstall OS. I probably won't bother tonight. :|


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    #123
    Wombatman
    Registered Users Posts: 3,337 ✭✭✭Wombatman


    Signed up on the day this thread first appeared. All good and they said card was on the way.

    Still no card :(


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    #124
    Roberto_gas
    Registered Users Posts: 3,935 ✭✭✭Roberto_gas


    Topcashback confirmed for me...another 15 gbp free


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    #125
    johnnykilo
    Registered Users Posts: 1,154 ✭✭✭johnnykilo


    Is this offer still on TopCashback? I can't see anything on their site about it :confused:


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    #126
    Rock Paper Scissors
    Registered Users Posts: 811 ✭✭✭Rock Paper Scissors


    Has anyone done an outgoing Sepa bank transfer from their monese account?

    I tried to transfer money from my monese account to my revolut account yesterday at 4pm and the transaction is stuck on pending for some reason


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    #127
    w4ntedman
    Registered Users Posts: 197 ✭✭w4ntedman


    Rock Paper Scissors wrote: »
    Has anyone done an outgoing Sepa bank transfer from their monese account?

    I tried to transfer money from my monese account to my revolut account yesterday at 4pm and the transaction is stuck on pending for some reason



    Mine was pending for three days then I contacted them on the chat and it went to complete in an hour. Took another 2 days and contact again before it showed up on Revolut though


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    #128
    gwalk
    Closed Accounts Posts: 1,107 ✭✭✭gwalk


    johnnykilo wrote: »
    Is this offer still on TopCashback? I can't see anything on their site about it :confused:

    no, tried to get it yesterday


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    #129
    jusvi2001
    Registered Users Posts: 439 ✭✭jusvi2001


    I am not getting any reply for the chat.2 days now. is this delay usual?


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    #130
    irelandrover
    Registered Users Posts: 3,681 ✭✭✭irelandrover


    Rock Paper Scissors wrote: »
    Has anyone done an outgoing Sepa bank transfer from their monese account?

    I tried to transfer money from my monese account to my revolut account yesterday at 4pm and the transaction is stuck on pending for some reason

    Mine was pending for 4 days. Then took another day to hit the account it transferred to. I contacted support after 2 days and still waiting for a response. That's 6 days ago. I don't think I'll be keeping this card.


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    #131
    Rock Paper Scissors
    Registered Users Posts: 811 ✭✭✭Rock Paper Scissors


    Yeah I'll be ditching this card when I get the €15

    Customer support non existant, not getting texts delivered to my phone and my 1st sepa transfer stuck on pending

    #notimpressed


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    #132
    camz09
    Registered Users Posts: 398 ✭✭camz09


    Rock Paper Scissors wrote: »
    Has anyone done an outgoing Sepa bank transfer from their monese account?

    I tried to transfer money from my monese account to my revolut account yesterday at 4pm and the transaction is stuck on pending for some reason

    Yup, did the transfer yesterday morning to my N26. Then got it this afternoon.


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    #133
    thenightman
    Registered Users Posts: 561 ✭✭✭thenightman


    Why would anyone use the card? It's far less useful than Revolut. I just wanted the free 15 quid and another card to sign up for free trials of Spotify, Netflix, Prime etc with.

    I'd no bother with support (emailed them and got a response within 12 hours) or getting texts. Some MVNO's like Virgin have problems receiving automated texts, but it's not Monese's fault like.


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    #134
    The J Stands for Jay
    Registered Users Posts: 5,650 ✭✭✭The J Stands for Jay


    thenightman wrote: »
    Why would anyone use the card? It's far less useful than Revolut. I just wanted the free 15 quid and another card to sign up for free trials of Spotify, Netflix, Prime etc with.

    I'd no bother with support (emailed them and got a response within 12 hours) or getting texts. Some MVNO's like Virgin have problems receiving automated texts, but it's not Monese's fault like.

    It's worked fine for me, but I was only ever in it for the €15. I'll likely cancel it when I get the finger out.


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    #135
    Gumbo
    Moderators, Society & Culture Moderators Posts: 38,436 Mod ✭✭✭✭Gumbo


    The set up process for me has been flawless.
    Signed up last week in 5 mins.
    Ordered card.
    Received card within the week.
    Used card yesterday and got my €15 this morning.

    My wife on the other hand is still stuck on video processing since last Friday 6th September!


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    #136
    IrishStuff09
    Registered Users Posts: 813 ✭✭✭IrishStuff09


    Thanks OP, got my €15 this morning after using the card on Tuesday night. Had no issued signing up but some of the app reviews suggest similar problems as to what others are having here


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    #137
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    I’m unlikely to use the card much if at all but don’t see why people would be bothered going cancelling it either, might come in handy for something or even just a card to use in dodgy situations loaded with an exact amount etc.

    I stuck the card in a drawer and have it added to Apple Pay if it’s needed.


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    #138
    Gumbo
    Moderators, Society & Culture Moderators Posts: 38,436 Mod ✭✭✭✭Gumbo


    Kenzie Raspy Factory wrote: »
    I’m unlikely to use the card much if at all but don’t see why people would be bothered going cancelling it either, might come in handy for something or even just a card to use in dodgy situations loaded with an exact amount etc.

    I stuck the card in a drawer and have it added to Apple Pay if it’s needed.

    This is it.
    Handy for maybe a weekend away or night out. Load your “spending money” on it and use it. That way if it’s lost, skimmed etc it’s not your main account that you have to sort out.


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    #139
    123654789
    Registered Users Posts: 1,018 ✭✭✭123654789


    kceire wrote: »
    This is it.
    Handy for maybe a weekend away or night out. Load your “spending money” on it and use it. That way if it’s lost, skimmed etc it’s not your main account that you have to sort out.

    That's my reasoning for getting it but boy do they make it hard.

    Problems with text first.
    Then it took 3 attempts to contact customer service to sort promo code.
    I'm trying now to top up from revolut. Monese is suggesting €100 - I'm changing to €10, it tells me go to Revolut to confirm and Revolut shows a transaction of €0.

    I'm very reluctant to give them my bank account deets or any other card :mad:


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    #140
    Roberto_gas
    Registered Users Posts: 3,935 ✭✭✭Roberto_gas


    Got my 16.10 GBP cashback paid out today from topcashback.co.uk


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    #141
    dwasol
    Registered Users Posts: 258 ✭✭dwasol


    appalling customer service compared to Revolut & no data displayed on my home screen now so no idea what funds I have or whether the cards gone bust.

    will be transferring all to Revolut once its done


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    #142
    phill106
    Registered Users Posts: 6,810 ✭✭✭phill106


    took about a month to go through setup, they are useless!
    got my cashback and thats alllll that matters :)


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    #143
    winter2019
    Registered Users Posts: 73 ✭✭winter2019


    It’s €4.95 delivery for the free card ? And you get €15 back is that right? So it’s €10 profit really is it?


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    #144
    Credit Checker Moose
    Closed Accounts Posts: 1,226 ✭✭✭Credit Checker Moose


    The first card is free to receive.


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    #145
    phill106
    Registered Users Posts: 6,810 ✭✭✭phill106


    Credit Checker Moose wrote: »
    The first card is free to receive.

    i just signed up, says 4.95 for delivery


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    #146
    Credit Checker Moose
    Closed Accounts Posts: 1,226 ✭✭✭Credit Checker Moose


    This must be a new thing. I got my first card for free. I had to pay for the 2nd card for my EUR account.


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    #147
    winter2019
    Registered Users Posts: 73 ✭✭winter2019


    I clicked order and it said it’ll be sent, so don’t think they applied the charge, unless they put the account into debit? As I didn’t pay them anything

    Update. Logged in to Monese acc and it’s in debit of -4.95. So they do charge the delivery fee. Hardly worth the hassle for a tenner.


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    #148
    Rock Paper Scissors
    Registered Users Posts: 811 ✭✭✭Rock Paper Scissors


    jeez lads, monese customer service is absolutely dreadful. takes days and days to get a reply.

    Also I have had the new BE IBAN rejected multiple times


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    #149
    NATLOR
    Registered Users Posts: 2,287 ✭✭✭NATLOR


    winter2019 wrote: »
    I clicked order and it said it’ll be sent, so don’t think they applied the charge, unless they put the account into debit? As I didn’t pay them anything

    Update. Logged in to Monese acc and it’s in debit of -4.95. So they do charge the delivery fee. Hardly worth the hassle for a tenner.

    You dont need to order the card to get the €15
    I topped up the virtual card made a transaction and the €15 added a few days after


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