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Irish Retailers that ship from UK

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  • 04-01-2021 12:35pm
    #1
    TheDriver
    Registered Users Posts: 12,392 ✭✭✭✭


    Can't find the answer anywhere but what's the story with NEXT, H&M, M&S etc? Signs in their stores to buy online, you go to their irish website but there's nothing about VAT etc. Their return address is in Ireland so surely those with a retail presence here will have their brexit VAT affairs in order for online ordering?
    I rang NEXT yesterday and the UK lady who answered didn't have a bulls notion about anything to do with UK-EU trade. She basically didn't understand that me in ROI was not an internal UK shipment.


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    #2
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,831 Mod ✭✭✭✭whiterebel


    TheDriver wrote: »
    Can't find the answer anywhere but what's the story with NEXT, H&M, M&S etc? Signs in their stores to buy online, you go to their irish website but there's nothing about VAT etc. Their return address is in Ireland so surely those with a retail presence here will have their brexit VAT affairs in order for online ordering?
    I rang NEXT yesterday and the UK lady who answered didn't have a bulls notion about anything to do with UK-EU trade. She basically didn't understand that me in ROI was not an internal UK shipment.

    Return address means nothing. I would imagine they don't know themselves what they're doing. I wouldn't see them finding out in the short term either.


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    #3
    VG31
    Registered Users Posts: 3,390 ✭✭✭VG31


    TheDriver wrote: »
    Can't find the answer anywhere but what's the story with NEXT, H&M, M&S etc? Signs in their stores to buy online, you go to their irish website but there's nothing about VAT etc. Their return address is in Ireland so surely those with a retail presence here will have their brexit VAT affairs in order for online ordering?
    I rang NEXT yesterday and the UK lady who answered didn't have a bulls notion about anything to do with UK-EU trade. She basically didn't understand that me in ROI was not an internal UK shipment.

    The likes of M&S and Next are definitely VAT registered here so it should make no difference where they are shipped from. Anywhere that has a dedicated Irish website is 99% likely to be VAT registered here. Anywhere with a physical presence you can be 100% certain.


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    #4
    TheDriver
    Registered Users Posts: 12,392 ✭✭✭✭TheDriver


    Update- Next stuff arrived today, shipped from their Crumlin distribution centre according to the DPD label.


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    #5
    ffocused
    Registered Users Posts: 1,200 ✭✭✭ffocused


    M&S are shipping from UK via NI for furniture anyway as that is what they told me when confirming a delivery slot.
    I ordered some furniture last week and won’t know about any import/customs fees until it’s delivered at the end of the month.


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    #6
    Darc19
    Registered Users Posts: 3,817 ✭✭✭Darc19


    TheDriver wrote: »
    I rang NEXT yesterday and the UK lady who answered didn't have a bulls notion about anything to do with UK-EU trade. She basically didn't understand that me in ROI was not an internal UK shipment.
    MOD - <snip> cut it out please.

    The tabloids told them to vote for it, so they did that.

    Return address can be misleading as there are companies that specialize in processing returns for retailers (lifestyle = dsv)

    But generally, most larger stores will have systems in place for seamless transactions


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    #7
    [Deleted User]
    Posts: 7,499 ✭✭✭ [Deleted User]


    I ordered some stuff from screwfix compleltly forget they ship from UK.
    I mailed them and this was the reply.

    "Orders made from our Screwfix Ireland website will not have any export tax attached to them.
    I hope this helps,
    If you have any further inquiries please do not hesitate to get back in contact with us."

    So no export tax.......I'm fully expecting to get rode on the order.
    I'll update when I do


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    #8
    wmpdd3
    Registered Users Posts: 9,624 ✭✭✭wmpdd3


    H&m are now dispatching from The Netherlands.


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    #9
    MBSnr
    Registered Users Posts: 2,187 ✭✭✭MBSnr


    BrownFinger wrote: »
    I ordered some stuff from screwfix compleltly forget they ship from UK.
    I mailed them and this was the reply.

    "Orders made from our Screwfix Ireland website will not have any export tax attached to them.
    I hope this helps,
    If you have any further inquiries please do not hesitate to get back in contact with us."

    So no export tax.......I'm fully expecting to get rode on the order.
    I'll update when I do

    But looking at their checkout page they charge Irish 21% VAT. So the same principle as Amazon (not sure about the 150 limit). Perhaps the problem may be more that they don't stick a customs label on the package.


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    #10
    Hurrache
    Registered Users Posts: 10,148 ✭✭✭✭Hurrache


    Microsoft are shipping from the UK and UPS looking for cash on delivery.
    https://twitter.com/Noelle_OC/status/1347158625278636034


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    #11
    SparrowHawk
    Registered Users Posts: 386 ✭✭SparrowHawk


    Hi All,

    maybe an interesting situation....

    have ordered an item from Screwfix.ie website - total value inc. VAT €52.95. Have now received an email from Parcelforce with a tracking number - so being dispacthed from UK. No mention on the .ie website of import charges etc. or that it was being imported from UK.

    Has any else come across this?

    thanks in advance,

    SparrowHawk


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    #12
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,831 Mod ✭✭✭✭whiterebel


    SparrowHawk wrote: »
    Hi All,

    maybe an interesting situation....

    have ordered an item from Screwfix.ie website - total value inc. VAT €52.95. Have now received an email from Parcelforce with a tracking number - so being dispacthed from UK. No mention on the .ie website of import charges etc. or that it was being imported from UK.

    Has any else come across this?

    thanks in advance,

    SparrowHawk

    See post #7.


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    #13
    MBSnr
    Registered Users Posts: 2,187 ✭✭✭MBSnr


    Just realised the missus did a boots.ie order in the last few days of Dec. Paid Irish VAT and it shipped from the UK (current whereabouts of package unknown). I bet she gets stung for charges. Maybe they are organised like Amazon with a customs declaration stuck on it but somehow I doubt...
    Although on the plus side their website is still active unlike some other retailers who have stopped delivery. So we'll see I guess.


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    #14
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,831 Mod ✭✭✭✭whiterebel


    Boots would have to be registered for VAT here with all their shops.


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    #15
    MBSnr
    Registered Users Posts: 2,187 ✭✭✭MBSnr


    whiterebel wrote: »
    Boots would have to be registered for VAT here with all their shops.

    Yeah Irish VAT was paid on checkout. I'm just wondering what happens if it's shipped without a customs declaration of value slapped on it? Does the courier know to let certain items through from the UK such as that or will it be queried... Just have to see.


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    #16
    Ninthlife
    Registered Users Posts: 2,241 ✭✭✭Ninthlife


    Similar situation. Ordered a dehumidifier from Puremate.ie

    Invoice received. Not VAT showing but UK address on top of invoice. Rang them, said its being shipped from UK and awaiting customs declaration so nothing is being shipped til next week.
    Asked was there VAT charged, got a we arent registered for VAT in Ireland.

    I expect given the value being in excess of 150eur it will be liable to VAT on entry.

    Thinking of cancelling before it ships


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    #17
    Darc19
    Registered Users Posts: 3,817 ✭✭✭Darc19


    Ninthlife wrote: »
    Similar situation. Ordered a dehumidifier from Puremate.ie

    Invoice received. Not VAT showing but UK address on top of invoice. Rang them, said its being shipped from UK and awaiting customs declaration so nothing is being shipped til next week.
    Asked was there VAT charged, got a we arent registered for VAT in Ireland.

    I expect given the value being in excess of 150eur it will be liable to VAT on entry.

    Thinking of cancelling before it ships

    Vat AND duty.

    Vat on over €22

    Remember, the EU distance selling rules don't apply to uk stores. So you can only cancel if their own terms allow it.


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    #18
    eusap
    Registered Users Posts: 657 ✭✭✭eusap


    Seems to be a lot of confusion around VAT, Duty and charges being levied

    The is no customs charge from UK to Ire or vice versa (unless originating outside of EU) BUT there is a requirement to have a customs form. So many business are being caught out with this.


    If the UK business has an Irish VAT number they charge Irish VAT and no issue with extra charges (but still needs a customs form)

    If the UK Business has NO Irish VAT Number they should not charge UK VAT (ship 0% export) and the Irish customer is responsible to pay the VAT (Business or Personal)

    Many courier companies are collecting the VAT as the customs agent and charging an admin charge on top to cover there admin.


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    #19
    MBSnr
    Registered Users Posts: 2,187 ✭✭✭MBSnr


    MBSnr wrote: »
    Just realised the missus did a boots.ie order in the last few days of Dec. Paid Irish VAT and it shipped from the UK (current whereabouts of package unknown). I bet she gets stung for charges. Maybe they are organised like Amazon with a customs declaration stuck on it but somehow I doubt...
    Although on the plus side their website is still active unlike some other retailers who have stopped delivery. So we'll see I guess.

    My wife got an email from boots saying that the package is delayed due to incorrect labelling. I guess the courier sent them all back to Boots.

    Amazon knew that customs labels were required and were sticking them on since early Dec. Seems most other UK based companies with an Irish website presence didn't cop on...


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    #20
    Ninthlife
    Registered Users Posts: 2,241 ✭✭✭Ninthlife


    Ninthlife wrote: »
    Similar situation. Ordered a dehumidifier from Puremate.ie

    Invoice received. Not VAT showing but UK address on top of invoice. Rang them, said its being shipped from UK and awaiting customs declaration so nothing is being shipped til next week.
    Asked was there VAT charged, got a we arent registered for VAT in Ireland.

    I expect given the value being in excess of 150eur it will be liable to VAT on entry.

    Thinking of cancelling before it ships


    An update on this:

    Company emailed telling me they were cancelling the order as the courier company had let them down badly. The item was returned to them.

    They did say I could reorder if i wanted.

    Problem solved for me


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    #21
    MBSnr
    Registered Users Posts: 2,187 ✭✭✭MBSnr


    BrownFinger wrote: »
    I ordered some stuff from screwfix compleltly forget they ship from UK.
    I mailed them and this was the reply.

    "Orders made from our Screwfix Ireland website will not have any export tax attached to them.
    I hope this helps,
    If you have any further inquiries please do not hesitate to get back in contact with us."

    So no export tax.......I'm fully expecting to get rode on the order.
    I'll update when I do

    Did you get this? No bother with charges? I have to place an order with them and wanted to know if they got their processes sorted.


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    #22
    MBSnr
    Registered Users Posts: 2,187 ✭✭✭MBSnr


    MBSnr wrote: »
    My wife got an email from boots saying that the package is delayed due to incorrect labelling. I guess the courier sent them all back to Boots.

    Amazon knew that customs labels were required and were sticking them on since early Dec. Seems most other UK based companies with an Irish website presence didn't cop on...

    Boots.ie order arrived from UK without issue.


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    #23
    homer911
    Registered Users Posts: 5,113 ✭✭✭homer911


    I just bought a new PC from the UK via Amazon. They deducted the UK VAT


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    #24
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Yeah I’m interested in purchasing something on screw fix. It’s an EV charging cable costing €180, worst case how much could I get done for?


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    #25
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,831 Mod ✭✭✭✭whiterebel


    MAXFANTANA wrote: »
    Yeah I’m interested in purchasing something on screw fix. It’s an EV charging cable costing €180, worst case how much could I get done for?

    Post No 2

    You'll need Screwfix to tell you if its liable to duty because of its origin.


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    #26
    feelings
    Registered Users Posts: 473 ✭✭feelings


    My misses placed an order recently and it's showing three different € prices. One by email, one online under order details and card was charged a different € price. Very strange. Anyone have any ideas what's going on? Is this a brexit thing...
    phester28 wrote: »
    Sports Direct Ireland.
    Long story short even though the company is registered in the UK the invoice shows Vat number: IE3415318BH

    So sports direct Ireland will charge you Irish vat and it should be business as usual post brexit


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    #27
    touts
    Registered Users Posts: 6,433 ✭✭✭touts


    M&MDirect.ie also shipping from the UK. DPD demanded 21% VAT for a pair of shoes I ordered almost 3 weeks ago.

    I'm doing no more online shopping until all this gets clarified and sorted out so that I clearly know up front what I have to pay and don't have some courier with ambitions to be a mafia enforcer on my doorstep demanding cash to deliver my property.


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    #28
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,831 Mod ✭✭✭✭whiterebel


    touts wrote: »
    M&MDirect.ie also shipping from the UK. DPD demanded 21% VAT for a pair of shoes I ordered almost 3 weeks ago.

    I'm doing no more online shopping until all this gets clarified and sorted out so that I clearly know up front what I have to pay and don't have some courier with ambitions to be a mafia enforcer on my doorstep demanding cash to deliver my property.

    In fairness, DPD are doing what they have been told. Fault is with M&M.


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    #29
    phester28
    Registered Users Posts: 453 ✭✭phester28


    first thing i would ask is did she order from the ireland portal. if not then it could explain some of it.

    I had no idea from the online invoice what vat was being charged. Only when I got the goods with the invoice did it show the vat rate for each product and the vat rate for the courier.

    in my case childrens shoes are 0 vat adults was 21% and courier was something small dont remember exactly think it was 9% but 13.5 would sound more correct

    My order started with SDIE so that may be a giveaway.


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    #30
    feelings
    Registered Users Posts: 473 ✭✭feelings


    Yeah the order is SDIE.
    phester28 wrote: »
    first thing i would ask is did she order from the ireland portal. if not then it could explain some of it.

    I had no idea from the online invoice what vat was being charged. Only when I got the goods with the invoice did it show the vat rate for each product and the vat rate for the courier.

    in my case childrens shoes are 0 vat adults was 21% and courier was something small dont remember exactly think it was 9% but 13.5 would sound more correct

    My order started with SDIE so that may be a giveaway.


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    #31
    feelings
    Registered Users Posts: 473 ✭✭feelings


    Feck sake. Invoice received and it has a GB VAT number. Gonna get hot with customs now. F**k.


    feelings wrote: »
    Yeah the order is SDIE.


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